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Reviews of Lodge on the River

2 out of 5
Lodge on the River
1717 Highway 95, Bullhead City, AZ

Reviews

5.8
Rating 10 - Excellent. 248 out of 1001 reviews" "
Rating 8 - Good. 146 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 341 out of 1001 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities
The people who work front desk are wonderful. Even when it is busy they stay calm and never show that they are mad. Very friendly. It's nice and quiet here.
Stayed 2 nights in May 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Value was great clean up to date rooms
Stayed 1 night in May 2024

2/10 Terrible

Nancy

When I booked my hotel The pool looked very beautiful!! But when I got there it looked like a swamp Very unhappy
Stayed 2 nights in May 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly property is clean and very peaceful
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were disappointed about the pool we were not able to swim for to the pool being under maintenance the whole time we were there
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Staff & service
We were disappointed about the swimming pool for to being under maintenance the whole time we were there so we were not able to go swimming at all the breakfast was not what was expected but it was good none the less the staff was really great & helpful
Stayed 2 nights in Apr 2024

8/10 Good

Julee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The tv didnt work. They said they would bring us one that worked but did not.
Stayed 1 night in May 2024

4/10 Poor

Jennifer, Phoenix

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property has gone downhill so badly since we were there last. The room was fine. Linens and towels were clean. Room was in acceptable condition. But the rest was a sh@t show. While checking in the woman behind The counter acted like we were wasting her time by showing up to check in. When the phone rang and she answered it, she was rolling her eyes and making faces at the person on the phone, then she would hang up and talk crap about the caller to the customers in line . When I called prior to travel, they told us no pets w/o a big UNREFUNDABLE cleaning deposit, but there were dogs everywhere and cat hair in my sister’s bed when she checked in. Our TV wasn’t hooked up when we checked in. Turned out to not be the correct TV/remote combo and we had to have maintenance take it and bring us another one. There was no fridge in our room for our medication. Apparently you have to “rent” one for $5 more per day, IF one is available. The pool was a slimy disgusting cesspool. There were tweakers everywhere, hanging out in the parking lot at all hours. There was trash and clothing and luggage strewn about the premesis. It was completely unsafe for anybody to go from room to room alone. We recommended this hotel to our out of state family based on our last stay, and were completely embarrassed by the cr@aphole it turned out to be. We got three rooms to attend an event in Laughlin. A bloodcurdling scream woke me out of a dead sleep in the middle of the night. Ridiculous!
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when in town 6 times a year. Friendly staff, good a/c. Basic no frills at a good price.
Stayed 1 night in May 2024

6/10 Okay

Pascual

Travelled with partner
Liked: Amenities
Walking distance to shopping areas, To much noise in parking areas and neighborhood
Stayed 2 nights in Mar 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Amenities
Disliked: Staff & service
There were no trash cans in the room at all. There was one towel, wash cloth, and one hand towel. I went to the office to get another set (there were two of us). The one woman in the office acted like it was a cardinal sin to ask for another set. She asked me if there was makeup remover towelettes that I could use instead. I told her we use wash cloths to wash our bodies. She said that she’d have to get them from the storage room and it would be a little while. The guy that was in there was more hospitable. He offered to bring them to my room. I never did get a trash can though.
Stayed 2 nights in Apr 2024

6/10 Okay

Scott

The property is conveniently located and could was by the river. Nice view of the river if you had a pool room (one that backed up to the pool). The room was average but didn't expect too much because the room was fairly inexpensive. Furnishings in the room needed to be updated--although I talked to the front desk who said management is slowly doing a refurb on all the rooms. All in all it was a decent place to stay. I would stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

Randy

Travelled with partner
Liked: Staff & service, amenities
When we arrived, there were two people waiting for rooms ahead of us. The person behind the counter did not know what rooms were cleaned and what rooms weren't. We waited 3 hours to get our room. We were given a room that wasn't clean which we said was fine as we were tired and ready to get to sleep. We were given bedding and towels and then made up the bed and also wiped down the toilet and counters. The next day, we asked to be moved to another room and it was great. The staff was wonderful and tried their best to take care of us but the first night was about the worst hotel experience we have had.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephinie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very nice and friendly so is her staff, the view is amazing. Been staying here for a year once a month mostly, they been doing upgrades.
Stayed 2 nights in Apr 2024
Response from Christina on 25 Apr,2024
Thank you Stephanie for your wonderful comments. We hope to see you back soon.

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
It was very dirty!
Stayed 1 night in Apr 2024
Response from Christina on 25 Apr,2024
I apologize for your experience during your stay with us. We are striving to do much better and hope that you will come back to see our improvements.

2/10 Terrible

JUAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool was dirty and put of service the room was very old and there wasn't toilet paper and the towels smelled like cigarettes and the coffee maker didn't work
Stayed 2 nights in Apr 2024
Response from Christina on 25 Apr,2024
I am sorry to hear about these issues. We are aiming for excellence and hope that you will come back in the future to see our improvements.

10/10 Excellent

Timothy

Business traveller
Needs some updates on the furniture.
Stayed 3 nights in Apr 2024
Response from Christina on 25 Apr,2024
Thank you for your feedback.

2/10 Terrible

Melinda

Travelled with pets, Travelled with partner
Disliked: Amenities
When we arrived there was a very nice older lady who was working by herself. She wasn’t sure which rooms were clean. She couldn’t walk very well and had to drive her car down to check the rooms to see which ones were available. Twice. Zero help and apparently the computer went down. To no fault of her we made our own bed and brought down towels. The room smells like cat pee. I give her a 10 for her effort and shame on the owner and/or manager who left her by herself.
Stayed 1 night in Apr 2024

2/10 Terrible

taro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! Cant checking out till 9am. Lost my time
Stayed 1 night in Apr 2024

6/10 Okay

Carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast it states it’s not a true breakfast not even the continental breakfast it stated was not served. The front desk clerk stated that the food danishes order was delayed. Disappointed only had coffee. Thank God.
Stayed 1 night in Apr 2024

2/10 Terrible

Jorge

I booked a suite but the tv didn’t work they have no staff to help and the lady in the front doesn’t want to move or do anything there was a suite next door with a tv and a fridge I needed and she didn’t bother to check staff is extremely lazy I’ll never stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

johnny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there. I was called the night of my check in date at 9:15PM and was told computers were not working and I could not check in
Stayed 2 nights in Mar 2024

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Just an average place to stay. Great price, but no extras. No refridgerator and had to have a television brought to the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Fredy

Stayed 3 nights in Mar 2024

8/10 Good

nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay here again, nice inexpensive quiet and clean place to stay. All the staff go above and beyond to make the stay pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean very comfortable slept very very good checking in at the front desk with the ladies was a very good experience they are kind and very considerate very pleasant professionals
Stayed 1 night in Mar 2024

10/10 Excellent

Mia

Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Stayed 1 night in Mar 2024

10/10 Excellent

STEVEN

.
Stayed 1 night in Mar 2024

2/10 Terrible

mike

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty. The first room we checked into had broken glass and ramen on the floor so we asked for another room and we got a bigger room and at first it looks very nice but as we were walking, a man pulled out a gun pointed it at a group of other men who were touching his motorcycle which has every right to pull a gun, but back to the room once you get in the room, we noticed the sheets haven’t been changed the shower has dry dirty water from when the maids dump the bucket of floor water, the toilet had pee on the toilet seat, hair on the pillowcases and the light fixture has probably 200 dead bugs inside of it and it’s the main light so you can’t help but see the dead carcasses, a hooker that works out of her room on the bottom floor, there’s also local drug dealers that come here. If you ever need any drugs, I recommend coming here for that he’s the man with LA Dodgers tattoo he works out of the back of his expedition. I’m sure he’s got everything. The nights here. People everywhere. Yelling from across the parking lot to each other
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The housekeeping staff is amazing.
Stayed 5 nights in Mar 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service
Clean, quiet,near restaurant, but had to ask for table and chair no fridge till requested.
Stayed 8 nights in Feb 2024

2/10 Terrible

Bria

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom, bring your own blankets
Stayed 3 nights in Dec 2023

4/10 Poor

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor check in. Pool was closed. Poor beds. Tv not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cable channels but internet connected to television with apps and free movie apps.
Stayed 7 nights in Feb 2024

6/10 Okay

Lori

Stayed 1 night in Mar 2024

2/10 Terrible

Tom

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Queen size mattress on a king frame. No wash clothes. One big bath towel, the other the size of a hand towel. Tv in other room none in by bed. Pillows suck...
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Stayed 3 nights in Mar 2024

8/10 Good

Dennis

Liked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Beverly

Stayed 2 nights in Feb 2024

10/10 Excellent

Alma

It was adequate for one night. Didn’t use the pool so can’t comment on that.
Stayed 1 night in Feb 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the staff in the office was very nice, our room had a very broken door frame, beds were terrible, the TV did not work, the refrigerator would not get cold, the showerhead in the bathroom is approximately 5 foot from the ground so if you’re over 5 foot you would be taller than the showerhead and when I made the reservation, I made it for three adults and one child and they only gave us two towels. Just not a good experience at all.
Stayed 1 night in Feb 2024

2/10 Terrible

Geri

Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no towels in the room. horrible bedding.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible 😞
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it
Stayed 1 night in Feb 2024

2/10 Terrible

Lupe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff have gone above and beyond to help me as I travel often to the area, it feels like home.
Stayed 2 nights in Jan 2024
Response from front desk on 24 Jan,2024
we appreciate you staying with us and love that we could help provide that comfort. hope to see you soon!