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Reviews of Riverfront Lodge

2.5 out of 5
Riverfront Lodge
305 Keen St, PO Box 417, Burkesville, KY

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 177 reviews" "
Rating 8 - Good. 57 out of 177 reviews" "
Rating 6 - Okay. 40 out of 177 reviews" "
Rating 4 - Poor. 23 out of 177 reviews" "
Rating 2 - Terrible. 16 out of 177 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Nathan

Stayed 1 night in Apr 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just rite
Stayed 1 night in Apr 2024
Response from Hanna on 3 May,2024
Thank you for staying with us! We value your business and look forward to any future stays you have with us!

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay for the price
Stayed 2 nights in Apr 2024
Response from Hanna on 3 May,2024
Thank you for staying with us! We appreciate your business!

6/10 Okay

Paige

Liked: Staff & service
My problem was u could not close the bathroom door ! And the rail n the bath tub was broke
Stayed 2 nights in Mar 2024

6/10 Okay

Terrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower wasn’t cleaned very well before I got there. The lights quit working in the room after night two. Found the previous persons soap trash on top the shower rail. Bathroom door wouldn’t stay latched.
Stayed 3 nights in Mar 2024

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Property conditions & facilities
Very helpful
Stayed 1 night in Feb 2024
Response from Sissy on 5 Feb,2024
Thank you for staying with us and for the positive review.

6/10 Okay

Denise, St george

Stayed 2 nights in Nov 2023
Response from Sissy on 24 Feb,2024
Thanks for stay us

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sis’s on 12 Dec,2023
Thanks

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Zelma on 12 Nov,2023
Thank you we appreciate you staying with us come back soon

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Big!
The staff was excellent, and the room was large and clean. The only negative is that the hot water wasn't that hot.
Stayed 2 nights in Nov 2023
Response from Zelma on 12 Nov,2023
Thank you and we will fix that

10/10 Excellent

Sammy

Stayed 1 night in Oct 2023

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Nice view of the river, and deers
Stayed 1 night in Oct 2023
Response from Sissy on 11 Oct,2023
Thank you

10/10 Excellent

Linda R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, my room faced the river which was pleasant.
Stayed 1 night in Sep 2023

4/10 Poor

Mindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We walked into smelly room and had to leave the door open to air it out. It was nice having the Dollar General next door because we grabbed some air freshner, but when husband checked the bathroom to see if there was shampoo provided he was blasted in the face with a mold odor or the smell of dirty feet that was so powerful that he almost threw up. He then told me to go check out the shower and when I did, I too almost got sick. The front desk folks were very nice though.
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and clean room!
Stayed 1 night in Sep 2023
Response from Sissy on 22 Sept,2023
Thank you for staying with us

8/10 Good

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

Carri

Travelled with family
Liked: Staff & service
Conveniently located near dollar general and IGA.
Stayed 2 nights in Sep 2023
Response from Sis on 12 Sept,2023
Thanks for staying us

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems.
Stayed 1 night in Sep 2023
Response from Zelma on 4 Sept,2023
Thank you for your stay

4/10 Poor

Morgan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bugs everywhere in the room. Sheets and pillows were stained with blood. Floors were dirty and the bathroom was dirty. Staff was so friendly so it’s unfortunate but we would absolutely never stay here again
Stayed 1 night in Jul 2023

8/10 Good

michael

Travelled with family
Liked: Staff & service, room comfort
Fine for an overnight stay. Nothing bad to say.
Over night stay. Hunting excursion. Late checkin. Early check out. Room smelled a little musty but i had some air freshner spray that took care of that. Water pressure fine. Bedding fine. Room fine. Ac worked good. Decent place to stay. I will stay again when necessary.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice Hotel. It just needs some updating. It is next to Cumberland River and beautiful in evening and early morning. It is also next to a grocery store, 2 restaurants and a Dollar General.
Stayed 3 nights in Jun 2023
Response from Zelma on 5 Jul,2023
Thank you

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great old school motel right on the river. You actually get a real room key! We stayed three nights and were pleased.
Stayed 3 nights in Jun 2023
Response from Zelma on 28 Jun,2023
Thank you for your kind comment

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. Power strips were used because of lack of plugins. The wall lamp by the bed had a spliced cord added. This could be a hazard. Roughly patched walls. Deadbolt on entry door had a key broke off in it. You could hear neighbors talking through the walls.
Stayed 1 night in Jun 2023

6/10 Okay

Kelly

Stayed 1 night in Jun 2023

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and smelly. Pool is green. Fridge was cracked but worked well. Hangers were even broken. Sheets are stained, and pillows have seen better days. Place was quiet though, and beds are pretty comfortable. View towards the back was breathtaking.
Stayed 1 night in Jun 2023

6/10 Okay

Peter

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Keep your expectations low
The people are nice. It's an old place, poorly maintained in the past, a little better now. Room is fairly clean, everything worked. I've stayed many times before, so I was not expecting anything fancy. One criticism: there's a collection of junky old furniture and appliances in the outside corridors that grows every year. That really needs to be cleaned up.
Stayed 3 nights in May 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
An okay stay, but it could have been better.
Not sure if Hotels.com messed up or the hotel, but they gave away my room because I didn’t prepay (I elected to pay at the hotel). My reservation was on their interface for Hotels.com but they said it wasn’t “confirmed.” Fortunately, they had a couple of cancellations. I didn’t get the room I booked, but at least I wasn’t forced to find other lodging. The room needed better cleaning. The carpet make my feet blacken, and the comforter had dried bits of food on it. Half the lights didn’t work and the toilet kept running unless you fiddled with the handle. The staff were nice and friendly, but more attention to housekeeping is needed.
Stayed 3 nights in May 2023

8/10 Good

Nathan

Travelled with group
Liked: Cleanliness, staff & service
Room was clean
Stayed 1 night in May 2023
Response from Sissy on 11 May,2023
Thankyou for staying with us

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Best hotel in burkesville.
Stayed 3 nights in Apr 2023
Response from Sissie on 22 Apr,2023
Thank you for staying with us

8/10 Good

Doug

Stayed 1 night in Apr 2023
Response from Sissy on 11 May,2023
Thank you very much

10/10 Excellent

Mary

Stayed 2 nights in Mar 2023
Response from Sissy on 11 May,2023
Thank you very much come back soon

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the greatest thing about it:) Very welcoming and helpful with all of our questions. This will be our new spot when we come to town:) Happy I found this place. Everything you need is walking distance which was a major plus for us.
Stayed 1 night in Feb 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Sissy on 14 Feb,2023
Thanks for stay us

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

4/10 Poor

Claire

Stayed 1 night in Dec 2022

6/10 Okay

Adam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was 4 thin walls and a bed.
Stayed 1 night in Nov 2022

8/10 Good

Bruce

Stayed 1 night in Oct 2022

8/10 Good

robert

Liked: Staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Oct 2022

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wonderful Lady at the Front Desk!
We own a place just up the road that had been broken into. Damage and loss necessitated a local place to stay while working to replace door and other issues. The Inn was OK. Everything worked and it smelled fresh. Bathroom was small,toilet/commode was very low. Shower was so small you would have to get out of it to change your mind! Towel rack was missing, pictures must have been hung in the room at some point as hangers were still present. Floor looked new as did the vanity. room was clean for the most part as was the bedding. Beds were quite comfortable and probably new as well. The two most outstanding parts of this Inn were the Wonderful lady at the front desk and the Price. I'll be back if necessary, much better than some places I have ended up in for twice the price. Captain Ryan:
Stayed 3 nights in Sep 2022

8/10 Good

Ginger

Liked: Cleanliness, staff & service, room comfort
Over all good stay.. needs updates .
Stayed 1 night in Sep 2022

8/10 Good

CATHY

Travelled with partner
Liked: Cleanliness, staff & service
Close to oat ramp
Stayed 3 nights in Sep 2022

8/10 Good

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay place to stay,
Stayed 3 nights in Sep 2022
Response from Zelma on 20 Sept,2022
Thank you for staying with us

6/10 Okay

Edward

Business traveller
Nothing to say
Stayed 1 night in Sep 2022

2/10 Terrible

kimberly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Bobby W.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small town at its best!
The place is not new but was very clean and comfortable. I would recommend this to everyone who needs a place to stay. Everyone is friendly and helpful and seem to care about your needs.
Stayed 2 nights in Sep 2022
Response from Zelma on 20 Sept,2022
Thank you for staying with us and please come again

8/10 Good

Melissa

Travelled with family and small children, Business traveller
Liked: Staff & service
Quiet room and space. Excellent service. Good room for the price.
Stayed 1 night in Aug 2022
Response from Zelma on 20 Sept,2022
Thank you very much

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness
A little out dated and river area not very accessible but overall very clean and good rates
Stayed 1 night in Aug 2022