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Lotte Hotel Busan

Photo gallery for Lotte Hotel Busan

Featured image
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, down duvets, minibar, in-room safe

Overview of Lotte Hotel Busan

VIP Access

Lotte Hotel Busan

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030

Explore the area

  • Popular LocationSeven Luck Casino1 min walk
  • Popular LocationLotte Department Store Busan Main Branch1 min walk
  • Popular LocationSeomyeon Street6 min walk
  • AirportBusan (PUS-Gimhae)14 min drive

Choose dates to view prices

About this area

Busan

Located in Busanjin neighbourhood, Lotte Hotel Busan is connected to a shopping centre. Gukje Market and Nampodong Street are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gwangalli Beach and Igidae Park. Looking to enjoy an event or a game while in town? See what's happening at Busan Asiad Main Stadium or Sajik Baseball Stadium. Guests appreciate the hotel's convenience for public transportation: Seomyeon Station is 3 minutes on foot and Buam Station is 6 minutes.
Visit our Busan travel guideOpens in a new window
Map

What's nearby

  • Seven Luck Casino - 1 min walk
  • Lotte Department Store Busan Main Branch - 1 min walk
  • Seomyeon Street - 6 min walk
  • Jeonpo Cafe Street - 10 min walk
  • Bujeon Market - 12 min walk

Getting around

  • Seomyeon Station - 3 min walk
  • Busan Bujeon Station - 13 min walk
  • Busan (PUS-Gimhae) - 14 min drive

Restaurants

  • Where to eat
  • La Seine – Serves breakfast, lunch and dinner daily.
  • Momoyama – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Toh Lim – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Mugunghwa – Restaurant offering Korean cuisine. Serves lunch and dinner daily.

About this property

Lotte Hotel Busan

5-star luxury hotel connected to the convention centre in Busanjin
4 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and a health club are on-site. All 650 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars and LCD TVs.
Lotte Hotel Busan offers 650 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 호텔 사우나. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (KRW 20000.00 per stay)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KRW 36300 for adults and KRW 36300 for children
  • 4 restaurants and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 2

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 42 casino gaming tables
  • 105 casino slot machines
  • Casino (27502 square feet of space)
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KRW 60500.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 36300 for adults and KRW 36300 for children (approximately)
  • Airport shuttle fee: KRW 50000 per room (one way)
  • Valet parking fee: KRW 20000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 930 out of 1399 reviews
5 - Excellent 66%
Rating 4 - Good. 366 out of 1399 reviews
4 - Good 26%
Rating 3 - Okay. 62 out of 1399 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 1399 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 1399 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Located next to Lotte Store and Cinema
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained. The front desk staff were friendly and spoke English well. Check in was easy and I was able to check in early which was very convenient. My only issue was that I requested a quiet room, but was given a room right by the elevator. There was a weird loud noise every few hours that was somewhat of a bother. Other than that the view in the room was nice and breakfast had a wonderful spread. I enjoyed my stay and would recommend this property.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!!!!
We stayed in a club lounge room and it was honestly the best one we have ever stayed in. The room was amazing with a great view, the room included access to the pool and free beers, the lounge was incredible. The happy hour was great and the food options were amazing. Breakfast was also perfect. The staff were great and overall it was an amazing hotel. One thing to be aware of is the check-in is slow because of COVID19. This isn't the hotels issue, and I understand it wasn't their fault - they are being very careful with social distancing and safety protocols (which is great to see). But it did take 40mins to check-in. Just something to be aware of.
Stayed 1 night in Aug 2021