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Reviews of SC Helsinki Hotel

3.5 out of 5
SC Helsinki Hotel
32, Gunam-ro 12beon-gil, Busan, PUS

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 115 reviews" "
Rating 8 - Good. 40 out of 115 reviews" "
Rating 6 - Okay. 10 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Intan Rizki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from sc헬싱키호텔 on 10 Aug,2021
안녕하십니까 고객님, SC헬싱키 호텔입니다. 고객님의 친철하고 소중한 리뷰 감사합니다 저희 호텔이용에 전반적으로 만족하신것 같아서 너무나 다행입니다 오늘도 좋은하루보내시고 감사합니다^^!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Only problem, wifi didn't work for the first day. Thanks to staff, it was solved second night.
Stayed 2 nights in May 2021
Response from SC헬싱키 호텔 on 15 Jun,2021
Hello, this is SC Helsinki Hotel. We are very sorry for the inconvenience during your first stay. We will try our best to make you more satisfied the next time you visit. Thank you. Have a good day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
This hotel is in a great location to access the Haeundae area, but the hotel is surrounded by other hotels and the streets smell pretty bad. However, inside, the hotel is great. The bed is comfortable and the bathtub is HUGE in the suite. The front desk staff was kind and helpful. They let you choose if you need the room cleaned or not.
Stayed 2 nights in Feb 2021
Response from sc헬싱키호텔 on 10 Mar,2021
Hello, this is sc Helsinki Hotel. Thanks for leaving a review. I wish you a happy year

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from sc헬싱키호텔 on 8 Feb,2021
안녕하십니까 고객님 소중한 시간내셔서 리뷰써주셔서 감사합니다. 항상 최고의서비스를 제공할수있도록 노력하는 SC헬싱키가되겠습니다. 감사합니다.

2/10 Terrible

Jeffrey

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice but smoky...
The rooms are great, renovated hotel that stories shared the place use to be a cheap "adult" motel but it's been renovated and seems to be fairly sleeze-free... however my biggest complaint was the smoke smell. Woke me up on night one it was so strong. Staff said it was another guest smoking in the room. The tub was beautiful but no hot water to be able to use it. Lastly rude staff called and told me to checkout which was a misunderstanding on timing but either way could have been handled more professionally. Doubt I would return unless nothing else was available.
Stayed 2 nights in Oct 2019
Response from SC Helsinki on 21 Nov,2019
hello, SC helsinki hotels. first, apologize for not providing satisfactory service. going to fix the problem. We will try to provide better service. thank you.

10/10 Excellent

Dredge, San Diego

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, pajamas, sparkling water, convenient location, friendly staff
Stayed 5 nights in Oct 2019
Response from SC helsinki hotel on 15 Oct,2019
thanks for your kindly review. hope to see you soon. have a pleasant trip home. SC helsinki hotel

10/10 Excellent

Ying Guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. The hotel was in a good location and the room was clean, spacious and nicelt decorated.
Stayed 1 night in Nov 2018
Response from front desk on 28 Nov,2018
Dear guest, Thank you for staying with us. I hope you enjoyed your travel. Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall but a bit more western breakfast selection and higher quality would be appreciated.
Stayed 2 nights in Nov 2018
Response from DH on 20 Nov,2018
Dear guest, Thank you for your kind review about our hotel. Hope to see you again in the near future. Thank you :)

10/10 Excellent

Verified traveller

Awesome hotel in an awesome area
Had an amazing time there. Reality met expectations set by pictures seen on the site with the room bigger then anticipated. The bed had more then enough room for two people. The only draw back is the travel time from the KTX Busan Station, it took one almost 50 minutes by subway. The hotel room guide could also include instructions/manual for the air conditioning remote as it was hard to figure out different temperature and fan settings.
Stayed 3 nights in Sep 2018
Response from JJ on 15 Sept,2018
Dear Guest, Thank you for your detailed review of your stay with us. We will apply your opinion highly so that we can meet your needs on your next trip. Thank you again for your review and hope to meet you again. Best wishes, SC HELSINKI HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room stay
The booking person name and room booked name had some serious confusion at the reception. But the staff handled it well and finally had it resolved there after.
Stayed 2 nights in Oct 2017
Response from sc helsinki on 30 Oct,2017
Thank you for your kind review We wish busan trip your good recollecton. Thank you very much again.

10/10 Excellent

J.Esti, Toronto, On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel that doesn't break the bank
Loved the shower and the tub. Got free water bottles and toiletries. Lots of fresh towels. Sheets are very clean. Overall surprisingly good hotel.
Stayed 1 night in Sep 2017
Response from front desk on 25 Sept,2017
Thank you for your review we always try to make good service for all customer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Boutique Hotel
Excellent hotel just 5mins walk from subway with hug rooms and separate massive tube and rain showers. Internet speed was insane! Ca't be beat. The mattress was thick and my room had a large king bed. The area is near many beach hotels but is very quite and close to many convenience shops, bakeries, restaurants and the main pedestrianized road leading to the beach. The staff spoke good English and were very helpful. Most of the sites of Busan can be reached by subway/bus and the staff were patient and willing to guide me. I would stay here again on my next trip to Busan.
Stayed 3 nights in Sep 2017
Response from sc helsinki on 23 Sept,2017
Thank you for you kind review . We hope you enjoy your stay with us very much and we always try to make best service , Thank you again

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end room with very reasonable price
Great location and our room exceeded our expectations
Stayed 2 nights in May 2017
Response from sc helsinki on 6 Jun,2017
Thank you very much for your kind review, We always try to make good service. See you later, thank you again.

8/10 Good

jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated hotel
This is best hotel I ever experienced in entire trip in Korea. Staffs are very kind and room is so clean and quiet. will book 10 nights again for my next trip
Response from sc helsinki on 20 Mar,2017
Thank you very much for your kind review. We hope to see you agin too. Thank you

10/10 Excellent

jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in busan ever experienced
Friendly staffs, very clean room, definitely will stay here again when visit busan.
Response from sc helsinki on 19 Mar,2017
Thank you for your kind review. We hope to see you again. too

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deb, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectation
This hotel was beyond my expectation. It was newly built so everything was new and clean. The suite was spacious and I especially enjoyed the bathtub and the spacious bathroom mirror. I was travelling by myself and was little put off by the location of the hotel(surrounded by love hotels), but honestly, the condition of suites makes up for the location. I can't recommend this place for family or a solo traveller but I do recommend this hotel for couples or friends travelling together.
Response from 헬싱키 on 18 Jan,2017
Thank you for taking your time for the review. We are sorry for the inconvenience. We highlight trendy room. Thank you.

8/10 Good

Kapan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with nice room
Need better complimentary breakfast than breakfast sandwich given the price.
Response from General Manager on 24 Nov,2016
Thank you for taking your time for the review. We are sorry for the inconvenience. We make an effort to make better breakfast . Thank you

8/10 Good

Dan, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Not suitable for family
Bath tub in centre of room with no partition or door. Shower and WC are in transparent cubicles, even couples may not find it convenient. Air conditioner quite noisy. Staff are very attentive though.
Response from front on 24 Nov,2016
Thank you for taking your time for the review. We are sorry for the inconvenience. We highlight trendy room. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicole, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable place
SC Helsinki Hotel was a great deal for the affordable price I paid. For a 5 day getaway, my fiancé and I were very comfortable and impressed with the room design. In addition, the staff was excellent and helpful. The only downfall was the quality of the free breakfast. The prepackaged breakfast sandwich was good the first day, but it was easy to tell (by the soggy bread) that they kept the leftover ones for an undefined amount of time. For the quality of the rest of the hotel, I was surprised by this.
Response from front desk on 20 Sept,2016
Thank you for taking your time for the review. also, We are always order to sandwiches every single day. so that sandwiches doesn't have a problem. We are sorry for the inconvenience. We provide the good service when you come to here again. Thank you.

10/10 Excellent

dexavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great 3 day stay
Was a great stay newly built hotel with great service nice rooms very quiet and peacefull highly recommend
Response from General Manager on 12 Sept,2016
Thank you for taking your time for the review. We are sorry for the inconvenience. We highlight trendy room. Thank you.

6/10 Okay

Gomama, korea

Liked: Cleanliness, property conditions & facilities
OK hotel convenient to Hyundae Beach
The hotel is ok, probably better for a couple or single person than a family. There is no privacy for the bathroom, the shower opens right into the room and all of the tinted glass is transparent. The room was clean and the toiletries were fine. Even though breakfast was included, it was a sandwich and juice or coffee. Luckily there are lots of convenience stores and a starbucks nearby. It was fine for one night, I wouldn't stay much longer than that.
Response from sc헬싱키 on 27 Aug,2016
Thank you for taking your time for the review. We are sorry for the inconvenience. We highlight trendy room. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience
Great value for the price
Response from sc helsinki on 13 Jul,2016
Thanks for your opinion.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
호캉스라면 가지마시고 하루묵을 숙소로는 괜찮음
위치가 모델촌이라 밤에 나가기가 좀 무서웠고 호텔이 모텔같았고 룸컨디션이 지저분했다. 후 불면 먼지가 쌓여서 날렸다. 그렇지만 직원분들은 친절하고 원하는 서비스를 최대한 해주려고 노력하셨다. 뷰는 모텔뷰였다. 욕조는 좋았다.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
방도깨끗하고크고넓어서좋았어요~
Stayed 1 night in Aug 2021
Response from sc헬싱키호텔 on 10 Aug,2021
안녕하십니까 고객님, SC헬싱키 호텔입니다. 고객님의 친철하고 소중한 리뷰 감사합니다 저희 호텔이용에 있어서 전반적으로 만족하신것 같아서 저희도 기쁩니다! 다음번에 방문하실 때에도 더 좋은기억에 남을 수 있도록 최선을 다하겠습니다! 오늘도 좋은하루보내시고 감사합니다^^!!

4/10 Poor

min sok

Liked: Property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족스런 숙소였습니다.
Stayed 1 night in Jun 2021
Response from sc헬싱키호텔 on 15 Jun,2021
안녕하십니까 고객님, sc헬싱키호텔입니다. 먼저 소중한 시간 내셔서 리뷰 써주신 점 감사합니다. 저희 호텔 투숙 하시는 동안 만족하셔서 다행입니다! 재방문 하셨을 때도 항상 최고의 서비스와 청결을 유지해 제공 할 수 있도록 노력하는 sc헬싱키가 되겠습니다. 오늘도 좋은 하루 보내세요~ 감사합니다!^^

10/10 Excellent

Junpyo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적한출장
깨끗하고 쾌적했습니다. 부산출장으로 이용했는데 전반적으로 만족합니다
Stayed 1 night in May 2021
Response from sc헬싱키호텔 on 15 Jun,2021
소중한 시간 내셔서 리뷰 써주신 점 감사합니다. 저희 호텔 투숙 하시는 동안 만족하셔서 다행입니다! 재방문 하셨을 때도 항상 최고의 서비스와 청결을 유지해 제공 할 수 있도록 노력하는 sc헬싱키가 되겠습니다. 오늘도 좋은 하루 보내세요! 감사합니다!^^

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from sc헬싱키호텔 on 25 May,2021
안녕하십니까 고객님 먼저 소중한 리뷰 써주셔서 감사합니다 저희 호텔 투숙 하시는 동안 만족 하셔서 다행입니다 재방문 하셨을 때 더욱 더 청결하고 최고의 서비스를 제공 할 수 있도록 노력하는 sc헬싱키가 되겠습니다 감사합니다^^

10/10 Excellent

Sukmook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
깔끔하고 편히 쉬다왔어요
Stayed 1 night in May 2021
Response from sc헬싱키호텔 on 25 May,2021
안녕하십니까 고객님 먼저 소중한 리뷰 써주셔서 감사합니다 저희 호텔 투숙 하시는 동안 만족 하셔서 다행입니다 재방문 하셨을 때 더욱 더 청결하고 최고의 서비스를 제공 할 수 있도록 노력하는 sc헬싱키가 되겠습니다 감사합니다^^

10/10 Excellent

NAMKUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
마지막 숙소에서의 단잠
숙소 내부 청결상태 양호하구요. 해운대 바다 접근성이 좋아 아주 좋았습니다~
Stayed 1 night in May 2021
Response from sc헬싱키호텔 on 4 May,2021
안녕하십니까 고객님, sc헬싱키 호텔입니다. 먼저 소중한시간내셔서 리뷰달아주신 점 정말 감사드립니다. 호텔 이용에 있어서 만족하셨다니 저희도 정말 기쁩니다! 항상 만족을 드릴수 있도록 열심히 노력하겠습니다! 감사합니다. 좋은하루 보내십시오!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from sc헬싱키호텔 on 4 May,2021
안녕하십니까 고객님, sc헬싱키 호텔입니다 먼저 소중한 시간내셔서 별점 주신점 감사드립니다. 호텔이용에 있어서 만족하셨다니 저희도 정말 기쁩니다! 재방문시에도 변함없는 만족을 드릴 수 있도록 노력하겠습니다!. 감사합니다. 좋은하루 보내십시오

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족
아이와 함께하였습니다. 만족합니다. 호캉스가 아닌 관광이 주 목적이라면 만족할만한 숙소입니다.
Stayed 1 night in Apr 2021
Response from sc헬싱키호텔 on 20 Apr,2021
안녕하십니까 고객님, 먼저 소중한 시간내셔서 리뷰달아주신 점 정말 감사드립니다. 호텔이용에 있어서 만족하셨다니 정말 저희도 뿌듯합니다! 재방문시에도 더 만족을 줄 수 있도록 노력하겠습니다. 감사합니다. 좋은하루 보내십시오!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from sc헬싱키호텔 on 6 Apr,2021
안녕하십니까 고객님 먼저 소중한 시간 내셔서 리뷰 써주신 점 감사합니다. 저희 호텔 이용에 만족하셨다니 다행입니다. 고객님께 항상 청결과 최고의 서비스를 제공할 수 있도록 노력하는 sc 헬싱키 되겠습니다. 오늘도 좋은 하루 보내시고 감사합니다^^

10/10 Excellent

DAE SIK

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

HyeongSoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

SANGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스위트 4박5일 만족
스위트 4박5일 사용했는데 룸 컨디션이 좋고 욕실. 화장실도 깨끗하고 좋았어요. 모든 점이 만족스러운 호텔이었어요. 서비스도 친절했구요
Stayed 4 nights in Jan 2021
Response from SC헬싱키 호텔 on 8 Feb,2021
안녕하십니까 고객님 고객님의 소중한 리뷰 감사합니다. 저희 호텔 투숙에 만족하셔서 너무나 다행입니다. 항상 최고의 서비스를 제공할 수 있도록 노력하는 SC헬싱키가 되겠습니다. 오늘도 좋은 하루 보내세요^^ 감사합니다!

10/10 Excellent

younghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from SC헬싱키 호텔 on 7 Oct,2020
힘이나는 리뷰 남겨주셔서 감사합니다 고객님. 앞으로 더더욱 발전해나가고, 양질의 서비스를 제공할수있는 SC헬싱키호텔이 되겠습니다. 감사합니다.^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from sc헬싱키호텔 on 24 Aug,2020
감사합니다. 고객님 항상 10점을받을수있도록 노력하는 sc헬싱키호텔이 되겠습니다. 좋은하루보내시기바랍니다.^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Dosung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Hyangsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

공쥬

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다 괜찮았어요
해운대바로 근처라 위치도 좋고 발렛파킹서비스도 좋았어요ㅎㅎ 저층이라 아쉽긴했지만 담에 또 이용할 듯 하네용
Stayed 1 night in Dec 2019

10/10 Excellent

Eunshi

Stayed 1 night in Dec 2019

8/10 Good

EUNHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

MUNGYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들도 친절하고 주차도 잘되며 무엇보다 깨끗하고 안락합니다^^
Stayed 1 night in Dec 2019
Response from SC Helsinki Hotel on 24 Dec,2019
안녕하십니까.SC Helsinki Hotel입니다. 저희 호텔에 만족하셨다니 너무 기쁩니다. 앞으로도 더욱 노력해서 고객님께 만족 드릴수 있도록 하겠습니다. 감사합니다.

2/10 Terrible

chungshin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
최악의 호텔입니다 완전 비추합니다
현재 방에서 후기 남깁니다 16개월 딸아이와 첫 여행인데 추운날에 창문을 활짝 열어놓고 있어요 이유는 방에서 화장실과 욕실을 통해 다른객실에서 담배남세가 너무 많이 넘어 옵니다 호텔 바닥청소상태 최악입니다 타일바닥인데 여기저기 얼룩이 너무많아 더러워서 슬리퍼 안 신을 수가 없고 오래된듯한 먼지들이 곳곳에 뭉쳐있고 가구들 청소상태는 최소 3일은 안 한듣한 얼룩과 방문을 열자마자 나는 캐캐한 냄새는 싸구려 모텔에서나 맡아 볼수 있는 그런 냄새 입니다 가격대비 절대 비추하며 겉보기와 다르게 룸상태는 모텔보다 못 하니 다른곳을 이용하시기 바랍니다. 아 직원분들은 친절합니다
Stayed 1 night in Dec 2019
Response from SC Helsinki Hotel on 20 Dec,2019
안녕하십니까. SC Helsinki Hotel입니다. 우선 고객님의 소중한 시간에 불편을 드려서 죄송합니다. 고객님 께서 말씀 하셨던 부분 꼭 새겨들어 객실정비에 최선을 다하도록 하겠습니다. 다음번에 이와 같은 일이 발생하지 않도록 최선을 다하는 SC Helsinki Hotel이 되도록 하겠습니다. 정말 죄송합니다.

8/10 Good

Juhyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나쁘지 않은 곳
깨끗하고 역에서 가깝고 좋네요. 아침 조식도 깔끔하네요. 비빔밥 잘먹었어요. 욕조가 맘에 들었습니다~
Stayed 2 nights in Dec 2019
Response from SC Helsinki Hotel on 18 Dec,2019
안녕하십니까. sc 헬싱키호텔입니다. 저희 SC 헬싱키 호텔을 이용하시고 소중한 후기 감사드립니다. 앞으로도 좀 더 만족하실수 있도록 하겠습니다. 감사합니다.