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Neelam's The Grand Hotel Goa

4.0 star property
Resort with 2 restaurants, near Baga Beach

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Photo gallery for Neelam's The Grand Hotel Goa

Exterior
1 bedroom, in-room safe, laptop workspace, blackout curtains
1 bedroom, in-room safe, laptop workspace, blackout curtains
Lobby
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Gym

Room options

View all photos for Premium Suite Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Premium Suite Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

1 bedroom, in-room safe, laptop workspace, blackout curtains

Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room with Free Airport Pickup and Drop-off - 9am to 6pm

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room with Free Airport Pickup and Drop-off - 9am to 6pm

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool View Deluxe Room

View from room

Pool View Deluxe Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Post Office Road, Calangute, Goa, 403516

What's nearby

  • St. Anthony's Chapel - 11 min walk - 1.0 km
  • Calangute Beach - 15 min walk - 1.3 km
  • Casino Palms - 17 min walk - 1.5 km
  • Titos Lane - 3 min drive - 2.4 km
  • Baga Beach - 3 min drive - 2.4 km

Getting around

  • Cansaulim Station - 38 min drive
  • Dabolim Airport (GOI) - 78 min drive

Restaurants

  • ‪Punjabi Classic - ‬5 min walk
  • ‪Cafe Sussegado - ‬4 min walk
  • ‪Anand Pure Veg Restaurant - ‬6 min walk
  • ‪Krishna Veg Cuisine - ‬8 min walk
  • ‪Sport'sman Bar - ‬10 min walk

About this property

Neelam's The Grand Hotel Goa

Upscale resort near Calangute Beach
Consider a stay at Neelam's The Grand Hotel Goa and take advantage of a swim-up bar, a terrace and shopping on-site. Indulge in Ayurvedic treatments and a massage at Prakriti, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a TV in reception
  • Multilingual staff, a 24-hour front desk and 1 meeting room
Room features
All 139 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

Languages

English, Hindi

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 350 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pan global
  • Sports Bar
  • Tropical Island

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out fee: INR 1500

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately INR 350 per person
  • Late check-out fee: INR 1500
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neelam's Grand Goa
Neelam's Grand Hotel Goa
Neelam's Grand Hotel Goa Calangute
Neelam's The Goa Calangute
Neelam's The Grand Hotel Goa Resort
Neelam's The Grand Hotel Goa Calangute
Neelam's The Grand Hotel Goa Resort Calangute

Frequently asked questions

Does Neelam's The Grand Hotel Goa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Neelam's The Grand Hotel Goa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neelam's The Grand Hotel Goa?

Self-parking and valet parking are free at this property.

What time is check-in at Neelam's The Grand Hotel Goa?

Check-in begins at 2 PM.

What time is check-out at Neelam's The Grand Hotel Goa?

Checkout is at 10 AM. Late checkout is available for INR 1500.

Where is Neelam's The Grand Hotel Goa located?

Situated in the entertainment district, this spa resort is within 1 mile (2 km) of St. Alex Church and Calangute Beach. Baga Beach is 1.4 mi (2.2 km) away.

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Neelam's The Grand Hotel Goa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 71 reviews
Rating 8 - Good. 32 out of 71 reviews
Rating 6 - Okay. 12 out of 71 reviews
Rating 4 - Poor. 8 out of 71 reviews
Rating 2 - Terrible. 6 out of 71 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10

Nearby amenities
Stayed 3 nights in Dec 2024
This review was submitted before 2018 and has not been verified.

8/10

Thanks to Mr. Nagraj (from Neelam The Grand ) Overall ,it was an awsome stay in this Hotel ,we enjoyed our trip . And Neelam The Grand ,played an important role in this - : ) . As we checked in ,we were alloted those rooms ,which we never thought or which was promised . Then after complaining ,they tried to find some other room ,but in that AC was not working . I called hotel.com , they explained to hotel.com that we have only this room available and this is the only one in our deal . I talked to the Head or the person who was managing all in that Hotel about the rooms ,and i told him that i can pay extra but i will stay in those rooms ,then we saw different rooms ,we selected other room .But after the conversation he agreed to give that room without any extra charge , and after that it was a pleasure staying in that hotel . If i neglect the check-in experience ,i fopund this hotel as one of the best hotel in Goa ,specially about the location .

2/10

Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!
Stayed 1 night in Mar 2022

10/10

Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.
Stayed 1 night in Jul 2021

10/10

Väldigt bra hotell med bästa läge o väldigt centralt!
Stayed 6 nights in Aug 2019

4/10

Stayed 2 nights in Feb 2019
This review was submitted before 2018 and has not been verified.

4/10

I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

2/10

I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.
This review was submitted before 2018 and has not been verified.

8/10

Great hotel and location was very centralized ,breakfast was excellent....!!!
This review was submitted before 2018 and has not been verified.

4/10

There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .
This review was submitted before 2018 and has not been verified.

8/10

this was my second stay in this hotel. but this time we feel that some facieltys was not thier
This review was submitted before 2018 and has not been verified.

8/10

This property is nice to stay with decent rooms and available services. Its in the heart of Calangute beach area,near to Baga and Candolim beachs as well. We reached on the auspicious day of Ganesh Chaturthi when whole Goa was on leave and busy in celebration, which affected the services of this hotel too.As they couldn't send airport pick up(as promised earlier) on the day of arrival, they have reimbursed the Airport taxi fare for the same. Break fast buffet was very sumptuous and filling. Except few service glitches,we got very satisfactory service by Neelam's The Grand.
This review was submitted before 2018 and has not been verified.

10/10

I went to this awesome hotel with my lovely wife on a vacation. We both were thrilled with this hotel and the location where it is situated. Room was clean and nicely organized! I will definitely come and stay at this awesome hotel again!!
This review was submitted before 2018 and has not been verified.

8/10

I had stayed in this hotel for 4 nights 5 days. The hotel staff was helpful. The only problem was with morning breakfast, every morning they had same menu. Overall I was a good stay.
This review was submitted before 2018 and has not been verified.

6/10

good location of hotel
This review was submitted before 2018 and has not been verified.

6/10

Ok, not as per expectations. But it was clean, though the quality of breakfast was poor.
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

I planned my travel on Holi. Started from Pune early in morning and when I reached Goa it was all Hot and Humid and barely felt like doing anything. After checking-in and going through the lobby to my room by pool side..that small walk itself took almost half of my tiredness. Room was BIG, clean and cozy. Loved the beds :) Variety of food in menu, room service, resto-bar and Buffet breakfast are all very good. and top of all the locality, its soo close to Calangute beach and other tourists places that you never feel like "not" being able to plan and do something. Its like everything can be done. My thumbs up for the hotel and hotels.com for making this trip an unforgettable memory in my life.
This review was submitted before 2018 and has not been verified.

8/10

The hotel is decent and very centrally situated. The food is good and the facilities are decent.
This review was submitted before 2018 and has not been verified.

4/10

Für den Preis hätten wir etwas mehr erwartet für Indien.Der Pool war nicht gerade einladend. Auch das Frühstücksangebot (Continental) fanden wir sehr dürftig., nach dem zweiten mal haben wir unser Frühstück anderswo gegessen.Das Personal war eher zurückhaltend. Hätten gerne auch andere Kopfkissen gehabt, aber nach 3x fragen haben wirs aufgegeben.
This review was submitted before 2018 and has not been verified.

8/10

Hehkilökunta ystävällistä ja palveluhaluista. Sisäänkirjoitautminen vaikeaa, eivät löytöneet Hotels.Com varausta vaikka olimme aikaisemmin jo varmistaneet varauksemme, tarvittiin taas paperitositteet.
This review was submitted before 2018 and has not been verified.

10/10

Very good breakfast pool was enjoyable best place in town
This review was submitted before 2018 and has not been verified.

2/10

THIS HOTEL HAS NO WI-FI IN ROOM AND STAFF IS VERY RUDE.IN THE ROOM NO NETWORK FOR PHONE.THAT WAS THE WORST EXPERIENCE.