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"nothing. i love this hotel so much. i just wished they offered room service. "

"This property failed to meet even basic standards of care and cleanliness. Valet parking is required, and my vehicle was damaged while in their custody on the first day of my stay. Management refused to accept responsibility, declined to provide surveillance footage, and relied on their own internal determination to deny liability. I am now forced to pursue the matter through their insurance. Additionally, we discovered a dried blood stain on the underside of the mattress cover, indicating that bedding was not properly cleaned or replaced between guests. When reported, the response from the front desk was dismissive, and no action was taken until we personally located housekeeping the following day. The lack of accountability, urgency, and sanitation is unacceptable, especially at this price point. "

"Excellent atmosphere to enjoy. "

"The TV didn't work. The room had no air conditioning, the put a swamp cooler in there. We left for a few hours, when we came back to the room it smelled awful like trash, from the swamp cooler. We had to stay in that room until the next day, until a room came available "

"The pool area and bar were very nice. Close to hiking trails and not a long drive to restaurants "

"Rooms were clean, staff was cool "

"We stayed in the presidential suite, the room was outdated and old the carpets had stains. The second bedrooms AC did not work. We advised staff twice they sent someone once who couldn’t fix it and didn’t bother we us again. For the price I paid you would think they would care. Not sure why I got charged an additional resort fee, the pools are clean but that is all that is decent about the property. "

"Best place for Coachella"

"Amazing!! I can’t say enough good things about this hotel. It was such an amazing stay, the room was so beautiful and clean. The hotel staff was amazing. The cafe had such great food. Sad we didn’t have enough time to go to the pool, but it looked so nice. If I’m ever in Palm Springs again, I will definitely be booking here again. Thank you!"