Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Western Motel of Camilla

2 out of 5
Western Motel of Camilla
331 US Highway 19 South, Camilla, GA

Reviews

6.8
Rating 10 - Excellent. 16 out of 58 reviews" "
Rating 8 - Good. 18 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 5 out of 58 reviews" "
Rating 2 - Terrible. 12 out of 58 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sharqusha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with two younger kids and they wanted to charge me $20 a person for my kids.. I never heard such a thing..
Stayed 1 night in Nov 2023

2/10 Terrible

Harco

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
One night stay never aigain it was dirty. sheets were very dirty olso the towels were not fresh the room smeling its a daying hotel
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Stayed 1 night in Oct 2023

4/10 Poor

Malcum

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Stayed 1 night in Jan 2023

10/10 Excellent

Cedric

Business traveller
Rooms need to be updated
Stayed 1 night in Dec 2022

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2022

8/10 Good

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, but there was a musty odor in the room and no cable or satellite, they don’t upfront give the Wi-Fi password you have to ask…..
Stayed 2 nights in Aug 2022

2/10 Terrible

ann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel
I chose this hotel online, booked it online with Hotels.com. When I arrived, they did not have my reservation, was very rude, non caring, back & forth on the phone. Worst, online, it says pet friendly, NO PETS is written on the glass where U check in. I had to hunt another hotel 10 miles away where they welcomed us & our pets.
Stayed 1 night in Aug 2022

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ugh
Not clean. Towels and sheets all had old yellow stains. Top comforter had burn holes in it and felt musty. Toilet had old urine drippings. We went to Walmart and bought a blanket and towels for the night. It’s a place to sleep for the night but not where I’d stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Bart

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Deal
Nice place to stay while traveling!
Stayed 1 night in Nov 2021

6/10 Okay

Clarke

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable and sheets where clean. Good for a quick one night stay
Stayed 1 night in Nov 2021

8/10 Good

Anastasia

Liked: Staff & service, amenities, property conditions & facilities
I liked how it was quiet and the owners where nice
Stayed 1 night in Oct 2021

2/10 Terrible

Robin

Disliked: Staff & service, property conditions & facilities, room comfort
Okay motel if you need somewhere to stay quick
Stayed 1 night in Jul 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
All aspects of my stay was good. Always concerned about rowdy neighbors, but had a quiet stay.
Stayed 1 night in Jun 2021

8/10 Good

Ashley

Business traveller
Liked: Staff & service
Night for Business
Check in was simple and easy. Room was okay. Bed was hard. It’s fitting for an overnight stay.
Stayed 1 night in May 2021

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Sylvia, Camilla Ga

Disliked: Cleanliness
They charged my card twice. I was supposed to get a money back for turning in the key and remote and didn’t.
Stayed 1 night in Oct 2020
Response from Management on 26 Jan,2021
Hello, As per guidelines, your card was charged only once because when you check in we physically need the card to run the charge through the credit card machine, like the ones in fast food restaurants, and that charge would only go through once. We have checked on our end 3 times and your card was not charged twice. Also, we hold a $5 cash deposit to bring back the key and remote in the morning, which we did give back. I am sorry for the inconvenience but everything was explained and showed in person when the issue came up. Thank you Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but warm
Our stay was ok. The front desk(little room) was warm, I was sweating and we had to plug in the ac unit to start cooling down our room. Our room was clean.
Stayed 1 night in Aug 2020

6/10 Okay

jonna

It was so so
Stayed 2 nights in Feb 2020

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Check in was quick and friendly, rooms was spacious, bed was comfy, internet was good.
Stayed 2 nights in Jan 2020

6/10 Okay

Eric, Cedar Bluff, AL

Room did not smell like smoke but the shower drain from the room above me leaked and dripped into my tub.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people who manage the place. It makes a big difference.
Stayed 3 nights in Apr 2019

8/10 Good

mauria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value, but the manager (or person in charge) is seemingly oblivious to the idea of customer service.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
When we first arrived everything was great. We had everything we needed and the staff was nice. We stayed 2 nights and when leaving out on the last day the staff still had a nice attitude. Well plans changed and we had to book another room from them for that same night. I had already booked onli e and had my confirmation number and all. We headed straight to the hotel to check in and i decided to let my dog ride with us because she doesnt get out that much. When we arrived at the hotel to check in the woman comes up front and looks at my dog in my truck and she flipped out big time. She kept saying the sog cant stay. Well i already knew that because there were signs posted everywhere. I tried telling her she was not staying and that i was just letting jer ride for a few minute but she wasnt having it. She then bnb got her husband and then he flips out. Next thing i know,i banned from that place no
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Rodney

Disliked: Cleanliness
Quality needed
Parking lot area not well-lit building not in good shape and not kept up room had roaches pillowcase had makeup on it didn't look like it was cleaned not good housekeeping had to move to another motel.
Stayed 1 night in Dec 2018
Response from Management on 27 Dec,2018
First and foremost, I apologize for the inconvenience faced at the hotel. I have passed your review to the staff and taken necessary action for improvement. I hope you give us another chance to show you our true level of hospitality. Once again we apologize for the inconvenience. Sincerely Management

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018
Response from Management on 27 Dec,2018
Thank you for your kind rating. Sincerely Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Management on 27 Dec,2018
Thank you for your kind ratings. Sincerely Management

2/10 Terrible

Bobbie, Mobile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dirtiest and nastiest room we have ever stayed in!! Permanent Ring of dirt in shower and horrible stains on linens!! The heater was not working correctly—only high heat or had to turn it off and freeze!!
Stayed 2 nights in Nov 2018
Response from Management on 27 Dec,2018
First and foremost, we apologize for the inconvenience faced at the motel. We assure you we have made the necessary changes and improvements to provide exceptional service. I hope you give us another chance to show you our true level of hospitality. Sincerely Management

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was filthy, the shower curtain was suppose to be white but the bottom was black. Bring your own sheets and blankets. There was no blanket on the bed and the comforter was disgusting. We just put it on the floor. We stayed here because Hurricane Michael took out the Days Inn across the road. I think we would have been better off there!
Stayed 1 night in Nov 2018
Response from Management on 27 Dec,2018
First and foremost, we apologize for the inconvenience faced at the motel. We assure you we have made the necessary changes and improvements to provide exceptional service. I hope you give us another chance to show you our true level of hospitality. Sincerely Management

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, comfortable and clean.
We booked this hotel for the price. It was a nice, comfortable place to stay for a night.
Stayed 1 night in Oct 2018

6/10 Okay

Edward

Liked: Cleanliness, staff & service
One truck drivers opinion
The hotel was hard to find not very attractive area the bed was very uncomfortable otherwise big TV clean room out of two thumbs up I'll get one thumb up
Stayed 1 night in Oct 2018
Response from Management on 31 Oct,2018
First and foremost, thank you for your candid feedback. I am currently sorry about appearance but with the damage caused by Hurricane Michael we are currently waiting for insurance and contractor to began work. We are working hard to get the process of repairing done fast as possible. We hope to see you again when all repairs are complete. Sincerely Management

10/10 Excellent

Teresa, Gainesville Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were very comfortable and the staff were very friendly. We had every thing we needed when we asked.
Stayed 2 nights in Sep 2018
Response from Management on 31 Oct,2018
Thank you for your candid feedback. We are happy to hear that you enjoyed your stay and received the service you expected. We look forward to seeing you again in the future whenever you pass through Camilla. Sincerely Management

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Worked long hours but rested comfortably in clean, comfortable room.
Stayed 3 nights in Aug 2018
Response from Management on 31 Oct,2018
Thank you for your candid feedback. After long days work, I am happy to hear that you enjoyed your room and stay. We look forward to seeing you again in the future whenever you pass through Camilla. Sincerely Management

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for..
Very accommodating when it comes to early checkin or out. You get what you pay for. No frills or thrills, but I get a cold room when its hot, a comfy bed when I'm sleepy, and a hot shower.
Stayed 1 night in Aug 2018
Response from Management on 31 Oct,2018
Thank you for your candid feedback. I am happy to hear that you found everything you needed right from checkin to your stay in the room with the amenities. We thrive to provide exceptional service to our guest. We look forward to seeing you again in the future whenever you pass through Camilla. Sincerely Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean. Will definitely come back next time i visit.
Stayed 1 night in May 2018
Response from Management on 9 Jun,2018
Thank you so much for your kind words. It means a lot. Glad that we were able to accommodate your stay. See you soon. Appreciate it.

4/10 Poor

Frequentflyer, Georgia

Disliked: Property conditions & facilities, room comfort
What a dump
I was the only guest in the entire motel. Looks abandoned from the outside and in serious need of a paint job. Cigarette burns in the carpet of my "No Smoking" room. AC was so loud I could barely sleep. Thankfully it had a brand new box spring (still in the plastic) and a new, comfortable mattress. Doesn't appear to be anything better in Camilla. Better to stay in Albany and make the 30 minute drive to Camilla if you have business there.
Stayed 1 night in Mar 2018
Response from Management on 31 Oct,2018
First and foremost, I apologize for your recent stay at our facility. I am sorry you felt you were the only guest but I do assure you there were more people at the hotel during that time. The carpets have been cleaned and shampooed so there shouldn’t be any cigarette burns in carpet of our non smoking rooms. I am sorry for the AC sounding loud. I am happy to hear that you like our newly bed sets. We hope to see you again in the future whenever you pass through Camilla. Sincerely Management

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, pleasent staff, good value
Stayed 1 night in Nov 2017
Response from Management on 31 Oct,2018
Thank you for your candid feedback. I am happy we were able to provide you with the service you expected. We look forward to seeing you again in the future whenever you pass through Camilla. Sincerely Management

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like to thank you for taking time out to rate the motel. We thank you for your rating and hope to improve the rating next time you come to a 5. Sincerely, Management

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like to thank you for taking time out to rate the motel. We thank you for your rating of a 5. Sincerely, Management