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Reviews of Grand Hotel Campione

5 out of 5
Grand Hotel Campione
Via Matteo da Campione 2, Campione d'Italia, Provincia di Como

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 137 reviews" "
Rating 8 - Good. 36 out of 137 reviews" "
Rating 6 - Okay. 7 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 4 out of 137 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
L’acceuil était excellent. Superbe service
Stayed 1 night in Nov 2023
Response from GHC Team on 13 Dec,2023
Chère Madame Nathalie,Nous vous remercions pour vos belles paroles et nous sommes très heureux que votre expérience chez nous ait été positive. Nous espérons vous revoir bientôt. au Grand Hotel Campione. Cordialement , Francesca - GHC Team

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Campione is located across the lake from Lugano in an Italian enclave that goes back centuries. Quieter and more intimate than Lugano. There is a large and modern Casino located a few hundred meters from the hotel that has entertainment, if that appeals to you. A very caring staff that anticipated every need. Spectacular view of the Lake. A romantic setting, if that is what you want. Great breakfast and a fine dinner restaurant. They were very helpful about making way in front of the hotel for convenient parking of my vehicle.
Stayed 3 nights in Sep 2023
Response from Matteo GHC staff on 27 Oct,2023
Dear Mr. Ronald,We thank you for your kind words and for appreciating the service offered by our staff.We hope to have you again as our guest.Warmest regards,

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Modern design beautiful and spacious room. Welcome drinks and fingerfoods was really delicious. I tried everything on breakfast and everything was really yummy. Coffee also was great, actually the best coffee I had in Italy so far. View of the lake is amazing though .
Stayed 1 night in Jul 2023
Response from mauro on 24 Aug,2023
Dear Kathy, Thank you so much for your excellent feedback.We truly appreciate your feedback and value your business in every possible manner.Thank you so much for your kind and lovely words.Kind RegardsMauro

10/10 Excellent

David

Stayed 3 nights in May 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Beautiful room. Excellent restaurant!
Stayed 1 night in May 2023

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Monika on 24 Apr,2023
Good eveningwe hope to see you soonEnjoy your holiday in Italy

10/10 Excellent

TAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100
it was amazing, the service was excellent, rooms was big and verycomfortable.
Stayed 2 nights in Feb 2023
Response from Anna GHC Team on 26 Apr,2023
Thank you so much for your kind feedback! We are glad you enjoyed your stay. We wish you a pleasant day!

10/10 Excellent

KAAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff service mr Mauro took very good care of us
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room had wet carpets from bathroom leak. Shower situation needs to be reworked, since 3rd room had similar water stains. Moved to much smaller room for the night. Next morning moved to same big luxury room we booked. Nice welcome drink and snack! Very nice people. Beautiful breakfast. Room we booked was very large and nice.
Stayed 2 nights in Oct 2022

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HEAVEN ON EARTH! Could not have asked for a more perfect stay. The most amazing view of Lake Lugano, excellent service, WOW!
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand indeed
Wonderful experience. The staff was incredibly friendly right from the start. They took care of the car, luggage, even provided refreshments upon check in. We stayed two nights and this friendliness and professionalism continued throughout our stay. We enjoyed dinner on site one night and the service and food was equally superb. A great experience overall.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel. amazing suite
Stayed 2 nights in Sep 2022

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Yaqoob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper
My stay was so excellent, hotel located close to many attractions place such as Como, Lugano, fox Town, hotel is clean and staff were supper friendly
Stayed 3 nights in May 2022
Response from Mauro Griguoli on 16 May,2022
Dear Supper, Many thanks for your lovely comments, all of us are completely happy. Hope to see you soon in the future. Yours Sincerely Mauro

10/10 Excellent

Michael, Zurich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to get a lake voew room, they are very nice! We only tried thw reaturaunt once but it was exceptional, some of the best food we ate in Lugano / Como!! Staff were really good also. Highly reccomend the hotel!
Stayed 2 nights in Feb 2022
Response from GHC Team on 17 Apr,2022
Dear Michael, first of all thank you again for choosing us and for sharing your kind review. We are glad to know that you appreciated our Hotel, the room and especially our Restaurant. We hope to welcome you again in Campione d'Italia. Kind regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful retreat at Lago Lugano
For the second time we enjoyed a wonderful stay at the Grand Hotel Campione. The hotel is fabulous with its boutique style and splendid lake view. We booked the junior suite again which is absolutely gorgeous with breathtaking views and modern design. Dinner was fantastic too with excellent Italian cuisine and super friendly staff. We also tried the private spa which is rather small but very nice and clean. For sure we will come back to this awesome place.
Stayed 1 night in Jan 2022
Response from GHC Team on 8 Jan,2022
Dear Chris, thank you so much for choosing us again and for your really kind review. We are glad to know that you enjoyed your stay overall and we are looking forward to welcome you again at Grand Hotel Campione. See you soon. Kind regards

10/10 Excellent

Cesare

Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lake in Italy
Wonderful hotel and staff but should have paid extra for a lake view. Breakfast was amazing and prices very reasonable!
Stayed 2 nights in Jun 2021
Response from Front Office Team on 6 Jul,2021
Dear Michael, thak you for choosing Grand Hotel Campione and for your kind review. We are happy to know that you enjoyed your stay. We hope to welcome you again. Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021
Response from Front Office Team on 28 Jun,2021
Dear Guest, thank you for choosing us for your stay and for your positive review. We are looking forward to welcome you again. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Wonderful stay at this lovely boutique Hotel. Great room and views and nice breakfast. Unfortunately the spa was closed due to Italian Covid-rules. We will be back!
Stayed 1 night in Sep 2020
Response from mauro on 27 Oct,2020
Dear Sir, We very much look forward to the opportunity of welcoming you back to the warmth of Grand Hotel Campione again, and many thanks for sharing your experience with us on Expedia.com. Best regards Mauro Griguoli

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balkony was fantastic.
Stayed 3 nights in Aug 2020

10/10 Excellent

Innovative

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as-is from the photos. Best hotel during my trip. No complaints and a wonderful, peaceful town. Highly recommend as a family or romantic getaway!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel, nothing to complain about
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and linens were good but mattress just ok. Location was also good.
Stayed 1 night in Nov 2019

8/10 Good

N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a beautiful place
The people at the hotel are very keen that all guests enjoy their stay. This is a beautiful area on a beautiful lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel but with beautiful lake view and the staffs are friendly and helpful. Especially the staffs in the restaurant, they provided professional service. And the food is good too.
Stayed 2 nights in Oct 2019

10/10 Excellent

Daniel, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Came here for a birthday suprise for my girlfriend, everything from the staff being extremely polite and accommodating right down to the amazing views. Definitely a recommendation.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was outstanding very well presented, the staff were friendly and helpful.The rooms were immaculately presented! The welcome drink was a lovely surprise also.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and how spacious it was. Also, the bathroom was excellent. The hotel location was nice and the area was quite.
Stayed 6 nights in Sep 2019

10/10 Excellent

MarcLorenzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is way better than the pictures, I really liked the staff and the stay but internet is almost none.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
very nice hotel with super friendly stuff
Stayed 3 nights in Aug 2019
Response from mauro on 26 Aug,2019
Dear Ebrahim, Thank you for your very complimentary and positive review - I shall make sure it is shared with my team, and I thank you on their behalf. We look forward to hopefully welcoming you back again soon. Kindest regards, Mauro

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights at this hotel. The environment very relaxing and all the staff were very friendly and specially Mauro made our experience even better. We had the elite room which was spacious with big balcony and of course the view is breath taking. We even had our breakfast in the balcony which was for sure a great memory for us. Valet service was on time and perfect. The village is quite small and not many restaurants there but the hotel is just less than 15 mins drive from Lugano. 7 mins drive from Swiss miniature with a small resort for swimming and chilling out next to it. The tranquility of the hotel and the area is a plus for the hotel compared to hotels in Lugano. It's highly recommended.
Stayed 2 nights in Jul 2019
Response from mauro on 23 Jul,2019
Dear Sir, thank you very much for choosing to stay at Grand Hotel Campione! Thank you for your positive feedback and kind words, our biggest goal is to satisfy our customers with our services, comments like his encourage us to do better and better. we hope to have you again soon as our welcome guest, Best regards Mauro

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Von A bis Z alles perfekt...
Von A wie Ankunft bis Z wie Zahlung war alles perfekt... super freundlicher Empfang mit Parkservice und Begrüßungsgetränk...Zimmer war sehr schön und top ausgestattet... der Service war ausgezeichnet... das Personal sehr Freundlich und Hilfsbereit... Lage und Ausblick perfekt... Frühstück sehr große Auswahl und sehr lecker... wir sind rundum sehr zufrieden... wir kommen gerne wieder
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Matteo GHC staff on 5 Nov,2023
Thank you for taking the time to describe your experience at our hotel.We hope to have you again as our guest.We wish you a good day.Warmest regards.

10/10 Excellent

Rui Alberto

Stayed 1 night in Jul 2023
Response from mauro on 24 Aug,2023
Dear Alberto, Thank you so much for your exceptional feedback.We truly appreciate your feedback and value your business in every possible manner.The team are extremely delighted to hear that you really enjoyed your stay with us.Thank you so much for your kind and lovely words.Kind RegardsMauro

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique, rien a dire.
Stayed 2 nights in May 2023

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Mauro GHC Team on 26 Apr,2023
Thank you so much for choosing to stay with us and for giving us feedback on your stay. We are glad you had a great experience with us and hope to welcome you again in the future!

4/10 Poor

Cvijan

10/10 Excellent

Ramon

Stayed 1 night in Oct 2022

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien .
Stayed 2 nights in Sep 2022

10/10 Excellent

dongjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都非常好，无可挑剔
Stayed 1 night in Aug 2022

8/10 Good

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet var super lækkert og servicen helt i top. Desværre var byen fuldstændig “død” og vi tjekkede ud efter 1 overnatning.
Stayed 2 nights in Jul 2022

10/10 Excellent

yehuda

Stayed 2 nights in Jul 2022

10/10 Excellent

Louise

Stayed 1 night in Jul 2022

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه
Stayed 1 night in Jul 2022