Canas Dulces Resorts

"Enjoyed the pools, entertainment at night with the shows, tours. Some staff members not friendly, don’t acknowledge you until you say something. “Good morning”, “good afternoon” goes a long way, it doesn’t matter where you are in the world, specially if I’m a guest at the hotel you work at. You’re having a bad day, don’t take it out on me. I’m supposed to be your guest. I used to work for the airlines for 20 years. One thing I’ve learned is customer is always right, even though you know they may be wrong sometimes, but- you always want their complete satisfaction and a repeat business. You try to make them happy. I didn’t get that here. Breakfast- had to get up to get someone’s attention to get me some coffee and cream. It wasn’t even poured for me, I did it myself. Buffet style, get your own food and drinks, thank you. When seated, ask that customer if they need anything else. They need to improve on that. "

"Great service and food"

"Room was a bit dated and the food made us feel bad after a few days but amazing tropical scenery."

"Incredible staff n customer service! The rooms in the new block are very comfortable."

"Convenience to the airport and a nice pool were the attractions of this property."

"Did not partake in either, the breakfast or pool this time."

"you get what you pay for."

"Beautiful resort- Not enough umbrellas at pool. Food options were ok would have liked to see more. Cups for drinks were pour quality- definitely bring your own."

"This was the perfect stay as a couple, from the friendly staff to lovely propery. A real Costa Rica experience. Onlyvregret- that we didn't stay longer. Highly recommend. "