Cancun Bay All Inclusive Hotel

Travelers enjoy beachside massages and swim-up bar refreshment at Cancun Bay All Inclusive Hotel, where tropical sunshine creates perfect vacation days

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Where to?

Dates

February 2026

14

March 2026

Exterior - Cancun Bay All Inclusive Hotel (Cancun)

4 restaurants, breakfast, lunch, dinner served; international cuisine - Cancun Bay All Inclusive Hotel (Cancun)

2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers - Cancun Bay All Inclusive Hotel (Cancun)

Minibar, in-room safe, individually decorated, blackout curtains - Cancun Bay All Inclusive Hotel (Cancun)

Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals.

Good

Popular amenities

Hot tub
All-inclusive
Parking included
Free Wi-Fi

includes taxes & fees

17 Mar - 18 Mar

Check prices for these days

Room options

All rooms

1 bed

3+ beds

Showing 4 of 4 rooms

Minibar, in-room safe, individually decorated, blackout curtains

Standard Room

Good

Highlights

Balcony or patio

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

31 sq m
Sleeps 4
1 Double Bed

Junior Suite, 2 Bedrooms

Good

Highlights

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

2 bedrooms

Blackout curtains

56 sq m
2 bedrooms
Sleeps 5
2 Double Beds and 1 King Bed

Master Suite 3 Bedrooms

Good

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

3 bedrooms

96 sq m
3 bedrooms
Sleeps 8
2 Double Beds and 2 King Beds

Superior Room, Ocean View

Very good

Highlights

Balcony or patio

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Ocean view
31 sq m
1 bedroom
Sleeps 4
1 Double Bed

About the area

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Plaza Las Americas and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Cancun travel guide

Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

Playa Tortugas
3 min walk - 0.3 km
Las Perlas Beach
9 min walk - 0.8 km
Escénica Tower
11 min walk - 1.0 km
Langosta Beach
2 min drive - 1.8 km
Puerto Cancun Marina Town Center
4 min drive - 2.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
22 min drive

Restaurants

Restaurant Dos Lunas
12 min walk
Starbucks
3 min walk
Los Chachalacos
10 min walk
Carnitas Michoacán
6 min walk
Las Hijas De La Tostada
4 min walk

About this property

Cancun Bay All Inclusive Hotel

Family-friendly hotel near Langosta Beach

Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a massage, a body treatment or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace.

Other perks at this hotel include:

2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
A local area shuttle, a ballroom and coffee/tea in reception
Massage treatment rooms, ping pong and a gift shop
Guest reviews give top marks for the beach locale and helpful staff

Room features

All 132 individually decorated rooms have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities such as minibars. Guest reviews speak positively of the cleanliness rooms at the property.

Extra conveniences in all rooms include:

Free tea bags/instant coffee and coffee/tea makers
Eco-friendly toiletries and showers
LCD TVs with cable channels
Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

All-inclusive room rates at Cancun Bay All Inclusive Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Room service during certain hours (limited menu)

In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Dancing

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Theme parties

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

22 Feb - 23 Feb

Compare similar properties

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

El Faisan
La Piña
La Vista Sushi Zen
Trattoria

Things to do

2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Gym
Hot tub
Shopping
Table tennis
TV in common areas
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference centre (1,970 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

2 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Outdoor treatment areas
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Lift (74 centimetre wide door)
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs on site

More

3 floors
5 buildings
Ballroom
Banquet hall
Beaux Arts architecture
Built in 1978
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Lifeguards
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Reusable tableware

Room amenities

Bedroom

Blackout drapes

Bathroom

Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Minibar
Tea bags/instant coffee

More

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Bay Resort All Inclusive

Qbay Cancun Hotel And Suites

Qbay Cancun Hotel Cancun

Cancun Bay All Inclusive

Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 14 Feb, 2026, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 17 Mar, 2026 start from S$528.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 55 (subject to availability).

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Some rate plans available at this property are all-inclusive.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Langosta Beach, Tortuga Beach and Plaza Las Americas. Ultramar Ferry Puerto Juárez and Cancun Convention Center are also within 6 mi (10 km).

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Cancun Bay All Inclusive Hotel Reviews

7.6

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities

8/10 Good

Steven

6 Feb, 2026

Liked: Cleanliness

Staff was good, room clean, no chairs in room or on deck, food was ok not enough Mexican food

Stayed 9 nights in Jan 2026

10/10 Excellent

Angel

11 Jan, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff is amazing

Stayed 5 nights in Jan 2026

10/10 Excellent

Aranka

23 Jan, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean,helpful staff,wonderfull animation team. It would help to have internet in the rooms

Stayed 4 nights in Jan 2026

10/10 Excellent

srinivasarao

18 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay, Staff is very nice and friendly.

Stayed 4 nights in Nov 2025

8/10 Good

Wei

26 Dec, 2025

Liked: Cleanliness, amenities

Check in is smooth, beach is clean, food could be a little better

Stayed 3 nights in Dec 2025

8/10 Good

Jennifer

12 Dec, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony.

Stayed 8 nights in Nov 2025

10/10 Excellent

Luz

10 Jan, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.

Stayed 7 nights in Nov 2025

10/10 Excellent

Jordan Jeffrey

22 Jan, 2026

Liked: Cleanliness, staff & service, amenities

Luis at the front is an absolute gentleman! Jhovanny went out of his way to make sure we were always comfortable and fed well. The rest of the staff were also a pleasure to be around, everyone was super considerate and attentive. Food selection was great and clean, drinks were great. Every bump we ran into was fixed instantly. Room upgraded. Pools were kept well. Our two weeks here were amazing, we didn’t want to leave!

Stayed 14 nights in Jan 2026

8/10 Good

JOVEN JR JACINTO

29 Nov, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

More activities to offer and food options.

Stayed 5 nights in Nov 2025

10/10 Excellent

Alfonso

28 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice, clean, close to the beach. Close to town. Good things around it.

Stayed 4 nights in Nov 2025

10/10 Excellent

Dhara

10 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing stay! Diego from entertainment and the bartenders including Jordan, Marco and Osvaldo gave the best service. Cleanliness was perfect and top class location! Would definitely recommend and visit again soon!!!

Stayed 3 nights in Nov 2025

6/10 Okay

nam

14 Jan, 2026

Liked: Cleanliness, staff & service

The romm is clean and nice view of the ocean. Breafast is exceleent. The wines taste worse than bad vinegar. The magarita is not worth drinking. The buffet , well, nothing is worth wrting home.

Stayed 2 nights in Jan 2026

6/10 Okay

Robyn

4 Jan, 2026

Liked: Staff & service

Clean friendly staff. Pool was very cold. Housekeeping came at end of the day which was not ideal. Drinks in room not always replaced daily unless ask. Had a nice time fur short vacation at small resort.

Stayed 5 nights in Dec 2025

8/10 Good

Elizabeth

15 Dec, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean and AC worked. The reception in tv was poor. The staff was friendly and welcoming. The food in the buffet offered a variety of choices.

Stayed 6 nights in Dec 2025

8/10 Good

Shahrzad

9 Nov, 2025

Liked: Staff & service, amenities, property conditions & facilities

I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!

Stayed 5 nights in Nov 2025

10/10 Excellent

Rogerson Jeff

10 Sept, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property is family friendly with a beautiful beach

Stayed 4 nights in Sep 2025

6/10 Okay

Baldeep

30 Nov, 2025

Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.

Stayed 6 nights in Nov 2025

10/10 Excellent

MINGMAR

11 Jul, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very friendly staff Love our family stay

Stayed 3 nights in Jul 2025

6/10 Okay

Gerardo

6 Oct, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nicely staff. Almost every rooms have a nice view.

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

4 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good service

Stayed 4 nights in Oct 2025

6/10 Okay

Cam Tu

5 Nov, 2025

Liked: Cleanliness, property conditions & facilities

staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.

Stayed 4 nights in Oct 2025

8/10 Good

Paul

15 Oct, 2025

Liked: Cleanliness, staff & service, amenities

The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.

Stayed 2 nights in Oct 2025

10/10 Excellent

Rachid

3 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is amazing freindly people and they try to make sure everything is good for their customers

Stayed 4 nights in Sep 2025

8/10 Good

Elizabeth

11 Oct, 2025

Liked: Cleanliness, staff & service

This resort is small with less pizzazz compared to the fancier resorts. There’s only a few restaurant options and the buffet was small, but we enjoyed the selection available. The staff are friendly and work hard to make sure your stay is a pleasant one. The grounds are clean, pool overlooks the ocean and the drinks were good.