Cancun Resorts

"The room was cleaned daily. I requested an extra blanlet and they brought it promply. Loved the view from the balcony"

"All the staff like Manny our butler, Diana who is an amazing bartender making cocktails that wow you. The staff are always approachable with a smile. The resort is clean and well maintained. All the restaurants have delicious food and best service. Entertainment was good too, since we stayed for New Year Eve. The spa experience was so relaxing. Thank you to all the staff members from cleaners to servers. "

"The staff was amazing, shout out to the room service staff, they were the best I’ve ever seen. Overall, the service, the food, the cleanliness of the hotel is all on the top notch. Highly recommend it, love it!"

"Lovely"

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."

"Everything was great and my family of 5 (2 adults and kids aged 17, 16, and 8) had a wonderful time. The staff was very friendly, the food was high quality, and the resort accommodations were top notch. We will return!"

"Check-in was seamless, room was clean with plenty of towels, breakfast was bountiful and the beach was amazing. Thank you staff and team for a great beginning to 2026."

"We had excellent service our entire trip, from check in, baggage handling, bartenders, bar servers, restaurant staff, housekeeping Playmakers and Security staff. We can’t wait to play our summer 2026 trip! Special shout out to the Quiet Pool bartenders who were close to our room and took great care of us all week. The Bash bartenders were always fast and friendly and remembered our drink orders."

"Food was great all around. Many options so never got tired of the choices. Overall great. Only some downsides: bed was not the most comfortable, resort credits were not what we thought that would be and having to get up extra early to claim chairs by the pool. "