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Cancun Plaza Condo Hotel

3.0 star property
On beach with outdoor pool, near Iberostar Cancun Golf Course

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Photo gallery for Cancun Plaza Condo Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
1 bedroom, down duvets, individually furnished, iron/ironing board
Massages
Private kitchen
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea View

1 bedroom, down duvets, individually furnished, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Sea View

Highlights

Individually furnished
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Down duvet
Ceiling fan
Rainfall showerhead
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

1 bedroom, down duvets, individually furnished, iron/ironing board

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

Highlights

Separate dining area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Down duvet
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio Suite, Multiple Beds, Non Smoking, Sea View

1 bedroom, down duvets, individually furnished, iron/ironing board

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Romantic Studio

1 bedroom, down duvets, individually furnished, iron/ironing board

Romantic Studio

Highlights

Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Free extra futon mattress
Separate bedroom
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

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About the area

Map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • ‪Arena Sports Bar - ‬13 min walk
  • ‪Zai - ‬12 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cancun Plaza Condo Hotel

Hotel near Iberostar Cancun Golf Course
At Cancun Plaza Condo Hotel, you can look forward to a poolside bar, a corner/local shop and a free daily manager's reception. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Plaza, offers breakfast, lunch and dinner. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and tour/ticket information
  • Luggage storage, smoke-free property and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch flat-screen TVs with digital channels
  • Full-sized fridge/freezers, microwaves and ceiling fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 120 to 350 for adults and MXN 100 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 350 for adults and MXN 100 to 300 for children
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Frequently asked questions

Does Cancun Plaza Condo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Cancun Plaza Condo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Plaza Condo Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Plaza Condo Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Cancun Plaza Condo Hotel?

Checkout is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).

Where is Cancun Plaza Condo Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.1 mi (1.7 km) away.

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Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 142 out of 417 reviews
Rating 8 - Good. 93 out of 417 reviews
Rating 6 - Okay. 59 out of 417 reviews
Rating 4 - Poor. 56 out of 417 reviews
Rating 2 - Terrible. 67 out of 417 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Fairly decent price, good size room and the beach was beautiful.
Stayed 1 night in Mar 2025

4/10 Poor

Javier

Disliked: Amenities, property conditions & facilities
It has a nice view, but the property it’s in really bad shape. I did not feel safe at all. The door locked did not work or the AC.
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Best beach !
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families. Great location. Pool was amazing and right beside the beautiful beach. Staff was friendly and helpful. Rooms were cozy and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

BEATRIZ GONZALEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancun plaza condo hotel excellent place to enjoy a vacation quiete clean place excellent service the pool and the beach so beautiful, transportation is so accessible .Love it !
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Pramit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Cancun Plaza was at one of the most convenient spot. Oxxo is very near. Beach is attached and no crowd at all. Other expensive hotel has very crowded beach. Also, the food of the attached restaurant was really good and at reasonable price.
Stayed 6 nights in Jan 2025

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2024

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Old Air condition didn’t work. Hot water didn’t work. Sink was falling apart. The only nice thing is the pool
Stayed 1 night in Apr 2025

10/10 Excellent

TOBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service great peoples and really good area. Well, definitely in my next trip. I will come again I’m very happy with. 😀
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a reañly good sport to get on cancun The staff service was totally the best! I will come back to that hotel again
Stayed 5 nights in Oct 2024

8/10 Good

Pierre-Luc

Liked: Staff & service, property conditions & facilities, room comfort
We got exactly what we expected: condo hôtel (more down to earth than regular hôtel) that can sleep 6 people and located right by the beach. Communication with hosts was easy. Hosts were very kind.
6 people can sleep.
Small kitchen.
Beach right behind the pool
Beach right behind the pool
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service
Beautiful spot - great for the price
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort

Cancun trip

The only thing was the blue bathtub was peeling and hot water was not hot.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel..Cancun Plaza Hotel

Cancun Plaza hotel was the worst hotel stay I've ever experienced. The receptionist was horrible for check-in. The AC did function, asked for different room and was denied. I requested for more towels and it was denied. Trust me, stay away from tgis hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jul 2024

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than many of the properties in the hotel zone, but rooms have been renovated as best as possible without totally gutting them. Pool, restaurant, and beach all were awesome. Could see the sunrise from my balcony, although, I walked down to the beach for a quick swim
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Rooms are nice with a great vire
Stayed 3 nights in Mar 2024

6/10 Okay

Igor

Liked: Cleanliness, staff & service
Affordable accommodations, but bare bone facilities. The AC could not get the temperature below 25 Celsius and wifi and cell signal in the room barely functional. The pool is nice and wifi at the restaurant works well. Direct access to the beach was also great. And of course can’t beat the price we were able to get the room for $80/night all in, which is hard to beat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jan 2025

10/10 Excellent

margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Nov 2024

8/10 Good

Fadul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly safe hotel
Stayed 3 nights in Jul 2023

2/10 Terrible

Shahrooz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is falling apart the rooms are not very clean and needs remodeling
Stayed 1 night in Dec 2024

6/10 Okay

MICHELE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grim

This place is mis represented by the website. It is a rundown tired appartment. There is no balcony, it has somehow been incorporated into the appartment. the kitchen top has a massive hole in it obscured by a plastic plate !, the fridge has been had painted, it is generally dischevelled. Why the windows have an X on them with tape, who knows,,
Odd "balcony area with taped over windows
hole in kitchen worktop, nattily obscured by the scracthed plastic plate.
Fridge hand paintefd with a brush.
Stayed 1 night in Feb 2025