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Hotel Chi Ibal Hu Cancun

2.0 star property
Hotel with a 24-hour front desk, near Cancun Mall

Choose dates to view prices

Photo gallery for Hotel Chi Ibal Hu Cancun

Individually decorated, individually furnished, free WiFi, bed sheets
Reception
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets
Individually decorated, individually furnished, free WiFi, bed sheets
Hotel Chi Ibal Hu Cancun is in downtown's bustling center, offering travelers a lively base to explore the city. Guests enjoy free WiFi, while the 24-hour front desk provides tour arrangements, ticket assistance, and concierge services to enhance the Cancun experience.

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio Suite, 1 King Bed

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Multiple Beds

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe
  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Studio Suite, 2 Single Beds

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Downtown Cancun, a neighbourhood in Cancun, is home to Hotel Chi Ibal Hu Cancun. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Xoximilco and Extreme Adventure are also worth visiting.
Visit our Cancun travel guideOpens in a new window
Map
C. 35 Nte. 63, Cancun, QROO, 77513

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Cancun Mall - 3 min drive - 2.1 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Ultramar Ferry Puerto Juárez - 6 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Mercado independencia - ‬10 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Las Brasas del Bajio - ‬9 min walk
  • ‪Las Tortas de Cochinita - ‬1 min walk
  • ‪La Caldera del Marquez - ‬1 min walk

About this property

Hotel Chi Ibal Hu Cancun

Hotel near Langosta Beach
Located close to Cancun Mall, Hotel Chi Ibal Hu Cancun has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Concierge services, a 24-hour front desk and tour/ticket information
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • Wardrobes/cupboards and limited housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

How much is parking at Hotel Chi Ibal Hu Cancun?

Hotel Chi Ibal Hu Cancun doesn't offer parking.

What time is check-in at Hotel Chi Ibal Hu Cancun?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Chi Ibal Hu Cancun?

Checkout is at noon.

Where is Hotel Chi Ibal Hu Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Mercado 28, Mercado 23 and Las Palapas Park. Séptimo Día Adventist Church and Benito Juarez Municipal Building are also within 1 mile (2 km).

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Reviews

Hotel Chi Ibal Hu Cancun Reviews

5.0

4.8

Cleanliness

4.4

Amenities

5.8

Staff & service

4.8

Eco-friendliness

4.6

Property conditions & facilities
Rating 10 - Excellent. 33 out of 167 reviews
Rating 8 - Good. 21 out of 167 reviews
Rating 6 - Okay. 20 out of 167 reviews
Rating 4 - Poor. 10 out of 167 reviews
Rating 2 - Terrible. 83 out of 167 reviews

Reviews

2/10 Terrible

Hortencia

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area
Stayed 1 night in Aug 2025

4/10 Poor

Jesus Guillermo

Disliked: Staff & service
water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Stayed 2 nights in Jul 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Stayed 1 night in Feb 2024

6/10 Okay

Rocky

Disliked: Property conditions & facilities
Staff are nice.
Stayed 4 nights in May 2024

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service
Shops are nearby
Stayed 3 nights in Feb 2024

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bad
Stayed 4 nights in Apr 2023

8/10 Good

Manuel

Good
Stayed 1 night in Jun 2023

8/10 Good

Vivia

Liked: Staff & service, amenities
It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Stayed 2 nights in Mar 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst ive seen. Bugs were crawling on me. I left after an hour. I couldnt take it. It was terrible
Stayed 2 nights in Nov 2021

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Words do not describe!

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
Stayed 2 nights in Jul 2024

4/10 Poor

Jael

Disliked: Cleanliness, property conditions & facilities
Fuera de la ubicación de Google barrio inseguro tuve que llamar al hotel para llegar al hospedaje dirección incorrecta en Google
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

2/10 Terrible

Alejandro

Disliked: Staff & service
Cómo es posible que hotels.com
Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Stayed 2 nights in May 2025

10/10 Excellent

Sergi

Liked: Cleanliness, staff & service, property conditions & facilities
Alex el recepcionista sobresaliente!!
Stayed 1 night in May 2025

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malísima experiencia

La habitación muy descuidada, sin seguros en las ventanas o accesos, malas caras y poca cortesía del personal, sin agua caliente, poca higiene, aunque ya había pagado por mi estancia aunque quise cancelar no me dieron opciones así que preferí perder el dinero que la paz de mi familia y me mudé el mismo día a otro lugar
Stayed 3 nights in May 2025

4/10 Poor

Nathalie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu
Stayed 7 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Dirty bathroom
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Thad

Stayed 1 night in Mar 2025

10/10 Excellent

Juan Leonardo

Stayed 2 nights in Mar 2025

6/10 Okay

RICARDO

Habitación sucia
Stayed 1 night in Feb 2025

4/10 Poor

RICARDO

No hubo limpieza de la habitación
Stayed 1 night in Feb 2025