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Jardín Cancún

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Hotel Jardin Cancun, in downtown's heart, offers a welcoming base with practical amenities. Free self-parking eliminates parking headaches, and express check-out saves vacation time. Guests appreciate laundry facilities, in-room WiFi, and staff ready to arrange local tours.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 8 min drive - 2.2 km
  • Plaza Las Americas - 9 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 10 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Tacos Beef - ‬8 min walk
  • ‪La Suegra - ‬11 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk
  • ‪taqueria bonampak - ‬6 min walk
  • ‪Restaurante Isla Contoy® - ‬10 min walk

About this property

Jardín Cancún

Hotel near Ultramar Ferry Puerto Juárez
Jardín Cancún provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, a TV in reception and tour/ticket information
  • Luggage storage and a 24-hour front desk
Room features
All guest rooms at Jardín Cancún boast perks, such as air conditioning, as well as amenities, such as free WiFi and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is Jardín Cancún pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jardín Cancún?

Self-parking is free at this property.

What time is check-in at Jardín Cancún?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Jardín Cancún?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Jardín Cancún located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Benito Juarez Municipal Building and Las Palapas Park are also within 1 mile (2 km).

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Jardín Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 441 reviews
Rating 8 - Good. 132 out of 441 reviews
Rating 6 - Okay. 64 out of 441 reviews
Rating 4 - Poor. 32 out of 441 reviews
Rating 2 - Terrible. 47 out of 441 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025

8/10 Good

Hyleim

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Lo
Stayed 3 nights in Sep 2025

10/10 Excellent

Bernardo ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Es buena pero le falta lugares
Stayed 3 nights in Aug 2025

2/10 Terrible

Narbel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy alejado de cómo aparece en las fotos. Es un hotel de paso
Stayed 1 night in Aug 2025

10/10 Excellent

José arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio excelente para descansar
Stayed 1 night in Jul 2025

6/10 Okay

Teresita

Liked: Cleanliness
Disliked: Amenities
El cuarto estaba en condiciones aceptables pero nos mandaron al 3er piso sin elevador y con bebés.
Stayed 1 night in May 2025

6/10 Okay

Samuel

Normal. Comentario las camas ya estan muy desgastadas y un poco incomodas.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, un lugar limpio y con buena antención al cliente
Stayed 1 night in May 2025

2/10 Terrible

Ruben Tayde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar no recomendado

La experiencia fue terrible, primero por qué estaba una se..o servidora en la entrada cuando vamos en un viaje de familia, la habitación estaba con ceniza de cigarros ( osea según estaba limpia y nada ) con pelos en las almohadas, y en toda la noche se pusieron hacer cosas y no dejaron dormir
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Muy bien las habitaciones grandes
Stayed 1 night in May 2025

8/10 Good

Efraín

Liked: Cleanliness, amenities, property conditions & facilities
En la primer noche tuvimos como vecino de habitación a un perro encerrado que estuvo ladrando durante la noche sin dejarnos dormir. La segunda noche, estuvieron remodelando en el piso arriba de nosotros y se escucharon golpes de cincel, taladro, etc. La tercera noche habían pláticas ruidosas en el pasillo que igual no dejaban descansar. Escogí este hotel porque pasaríamos el día paseando en los parques y playa y solo queríamos dormir y bañarnos en el hotel. Esto último apenas lo logramos.
Stayed 4 nights in May 2025

10/10 Excellent

NIX IRERI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy práctico , accesible, limpio , me agrada la atención que dan y que siempre nos están cambiando ropa de cama y las toallas , todos los días nos hacen la limpieza en verdad me agrada
Stayed 2 nights in May 2025

10/10 Excellent

BeautifulMichelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados son super cordiales y atentos.
Stayed 1 night in May 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acorde con el precio
Stayed 1 night in Apr 2025

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El lugar en céntrico, pero tuvimos problemas con el agua, y wifi , realmente no nos gustó.

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien nadamás el área donde está: es una colonia muy fea pero pienso que más delante puede mejorar, el hotel está muy limpio y bonito y tienen muy buena atención además que está a muy buen precio!
Stayed 1 night in Apr 2025