Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Krystal Cancun All Inclusive

4.0 star property
Family-friendly hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Krystal Cancun All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Outdoor pool, pool umbrellas, pool loungers
View from room
4 restaurants, breakfast, lunch served; local and international cuisine
Krystal Cancun All Inclusive, near La Isla Shopping Mall, offers a peaceful beachfront with swim-up and poolside bars. Enjoy the sandy beach, fitness classes, or spa aromatherapy. Four restaurants serve local and international dishes, with attentive staff impressing visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service
The current price is S$356
includes taxes & fees
30 Sept - 1 Oct

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

In-room safe, blackout curtains, iron/ironing board

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

7.0 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, iron/ironing board

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

In-room safe, blackout curtains, iron/ironing board

Krystal Club with Balcony Ocean View, Two Double Beds

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

In-room safe, blackout curtains, iron/ironing board

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout curtains, iron/ironing board

Krystal Club with Balcony Ocean View, King Bed

7.0 out of 10
Good
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

In-room safe, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout curtains, iron/ironing board

Romantic Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, City View

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
4 outdoor pools, free pool cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

Zona Hotelera
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,288 reviews
The price is S$157
includes taxes & fees
6 Oct - 7 Oct
The Westin Resort & Spa, Cancun
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located on the beach, Krystal Cancun All Inclusive is in Zona Hotelera neighbourhood and is connected to the convention centre. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun and Extreme Adventure. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window
Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Chac Mool Beach - 14 min walk - 1.2 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Mediterraneo - ‬1 min walk
  • ‪Mandala - ‬3 min walk

About this property

Krystal Cancun All Inclusive

Upscale all-inclusive hotel near Gaviota Azul Beach
Close to Cancun Convention Center and Forum Beach, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar and shopping on-site. With a white sand beach, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial or aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a free children's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A free beach club on-site, ATM/banking services and multilingual staff
  • Massage treatment rooms, smoke-free property and luggage storage
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 502 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds and free extra beds
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Children's club

Similar properties

Exterior

Krystal Grand Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
7.4 out of 10, Good, 1,012 reviews
The price is S$367
includes taxes & fees
5 Oct - 6 Oct
Krystal Grand Cancun All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • El Mediterraneo
  • Hacienda El Mortero
  • Las Velas

Things to do

  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1981
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun All Inclusive?

As of 29 Sept, 2025, prices found for a 1-night stay for 2 adults at Krystal Cancun All Inclusive on 30 Sept, 2025 start from S$355.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention centre and within a 5-minute walk of Gaviota Azul Beach, Cancun Convention Center and Forum Beach. La Isla Shopping Mall and Langosta Beach are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Krystal Cancun All Inclusive Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 461 out of 1191 reviews
Rating 8 - Good. 286 out of 1191 reviews
Rating 6 - Okay. 211 out of 1191 reviews
Rating 4 - Poor. 104 out of 1191 reviews
Rating 2 - Terrible. 129 out of 1191 reviews

Reviews

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here
Stayed 6 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
All you need for your vacation “location is excellent “ All staff very friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Maria

Liked: Staff & service, amenities, property conditions & facilities
Close to every attraction in Zona hotelera.
Stayed 4 nights in Sep 2025

6/10 Okay

mayleen

Liked: Cleanliness, property conditions & facilities
Was a great stay with a beautiful view .
Stayed 3 nights in Aug 2025

8/10 Good

Dewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífica estancia
Stayed 3 nights in Jul 2025

10/10 Excellent

Fikret

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great food!
Stayed 9 nights in Jul 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service
This property is a great place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything-hotel, beach, location, convenience,
Stayed 5 nights in Mar 2025

10/10 Excellent

yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities
Very good now that Food years ago the Food it was disgusting but now 10/10 ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025

8/10 Good

Adan Israel Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación si quieres moverte al centro o al resto de la zona hotelera.
Stayed 4 nights in Aug 2025

10/10 Excellent

Apoleane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Aug 2025

8/10 Good

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno todo en general, aunque las habitaciones se ven algo antiguas, vendría bien remodelarlas un poco
Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 3 nights in May 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe and atmosphere
Stayed 3 nights in Jul 2025

8/10 Good

Jorge Luis

Liked: Staff & service, amenities, property conditions & facilities
Excellent service, friendly people.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here and I love the service and location
Stayed 3 nights in Jun 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene variedad de comida y todo rico, las habitaciones son cómodas, limpias y con una vista al mar impresionate, el Internet, es de fácil acceso y con una playa hermosa tranquila, las instalaciones de palapas y alberca super bien, el jacuzzi no se diga, lo que me encantó fue la amabilidad del personal del hotel, siempre atentos y con mucha disposición
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandra Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno precio calidad
Stayed 4 nights in Aug 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
Stayed 3 nights in Aug 2025

6/10 Okay

Dantrial Gilbreath Miasha

Liked: Cleanliness, property conditions & facilities
The location of the hotel was excellent. The food was just ok for an all inclusive hotel. The room service was on the slow side for everything.
Stayed 3 nights in Jul 2025

6/10 Okay

Huy Quang

Ok
Stayed 6 nights in Sep 2025

10/10 Excellent

Bianca Vanessa Romero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y muy cerca del centro
Stayed 4 nights in Jun 2025

Expedia's Latest Trends

Hotels

GNB Hotel
Excellence Playa Mujeres - Adults Only All Inclusive
Hotels near World Trade Center
Hotels with free parking in Otaru
Pacific Palace Hotel
Very Hotel
Atelier Playa Mujeres - Adults Only - All Inclusive
Plantation Bay Resort and Spa
5 Star Hotels in Jimbaran
Magic Blue Spa Boutique Hotel-Adult Only
Hotels near National University of Singapore
JR East Hotel Mets Premier Yokohama Sakuragicho
Tunamaya Beach & Spa Resort – Desaru
Family friendly Hotels in Shinagawa
Hotel Riu Yucatan - All Inclusive
Frankfurt Marriott Hotel
Courtyard by Marriott Singapore Novena
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Flights

Flights from Guangzhou (CAN) to Shanghai (SHA)
Flights from Yangon (RGN) to Chek Lap Kok (HKG)
Flights from Baltimore (BWI) to New York (JFK)
flights from zhoushan airport
Flights from Jinan (TNA) to Taoyuan City (TPE)

Cars

Europcar Destinations In Australia

Packages

Setia City Mall
Kovalam Beach
Viaport Outlet Shopping
Dali Holidays
Queen Victoria Building

General

Visit Yarra Valley