Krystal Cancun All Inclusive

Beachside bliss awaits at this Cancun resort where days of sunshine and poolside relaxation flow into evenings of global culinary adventures

Choose dates to view prices

Where to?

Dates

February 2026

12

March 2026

View from room - Krystal Cancun All Inclusive (Cancun)

Lobby - Krystal Cancun All Inclusive (Cancun)

3 bars/lounges, swim-up bar, poolside bar - Krystal Cancun All Inclusive (Cancun)

Café - Krystal Cancun All Inclusive (Cancun)

Krystal Cancun All Inclusive, near La Isla Shopping Mall, offers a peaceful beachfront with swim-up and poolside bars. Enjoy the sandy beach, fitness classes, or spa aromatherapy. Four restaurants serve local and international dishes, with attentive staff impressing visitors.

Good

Popular amenities

Hot tub
All-inclusive
Parking included
Free Wi-Fi

includes taxes & fees

1 Mar - 2 Mar

Room options

Check availability for these dates

Tonight

Feb 12 - Feb 13

Tomorrow

Feb 13 - Feb 14

All rooms

2 beds

1 bed

Showing 8 of 8 rooms

In-room safe, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Romantic Room, 1 King Bed, Balcony, Oceanfront

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ocean view
32 sq m
Sleeps 2
1 King Bed

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ocean view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ocean view
32 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

Dining table

Partial ocean view
40 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Krystal Club with Balcony Ocean View, Two Double Beds

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ocean view
34 sq m
Sleeps 4
2 Double Beds

Krystal Club with Balcony Ocean View, King Bed

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ocean view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

Very good

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

City view
32 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Located on the beach, Krystal Cancun All Inclusive is in Zona Hotelera neighbourhood and is connected to the convention centre. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun and Extreme Adventure. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property. Visit our Cancun travel guide

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

Gaviota Azul Beach
1 min walk - 0.1 km
Plaza Caracol Mall
9 min walk - 0.8 km
Forum Beach
9 min walk - 0.8 km
Caracol Beach
11 min walk - 1.0 km
Cancun Convention Center
8 min walk - 0.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
28 min drive

Restaurants

Mandala
6 min walk
Hooters
5 min walk
Tradewinds
2 min walk
Vips
4 min walk
Habaneros
2 min walk

About this property

Krystal Cancun All Inclusive

Upscale all-inclusive hotel near Gaviota Azul Beach

Close to Hotel Zone Beaches and Cancun Convention Center, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar and shopping on-site. With a beachfront location, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, aromatherapy or a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a free children's club, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking and valet parking
A free beach club on-site, a lift and beach umbrellas
A porter/bellboy, ATM/banking services and concierge services
Guest reviews give top marks for the beach locale and helpful staff

Room features

All 502 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.

More amenities include:

Childcare services, free infant beds and free extra beds
Recycling and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
42-inch LED TVs with cable channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included

Basic alcoholic drinks included

24-hour room service

In-room minibar (non-alcoholic beverages included)

Land activities

Children's club

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Kids’ pool

includes taxes & fees

25 Feb - 26 Feb

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

3 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aquamarina
El Mediterraneo
Hacienda El Mortero
Las Velas

Things to do

Beach volleyball
Children's pool
Fitness classes
Free beach club
Free children's club
Full-service spa
Gym
Hot tub
Outdoor pool
Shopping
TV in common areas

Family friendly

Children's pool
Dining table
Free children's club
Free rollaway/extra bed
In-room babysitting
In-room cot
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot tub
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

Lift

More

3 buildings
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Built in 1981
Comprehensive recycling policy
Eco-friendly cleaning products used
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water

More

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number 005-007-000112/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Cancun

Krystal Cancun All Inclusive Hotel

Krystal Cancun All Inclusive Cancun

Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun All Inclusive?

As of 12 Feb, 2026, prices found for a 1-night stay for 2 adults at Krystal Cancun All Inclusive on 1 Mar, 2026 start from S$513.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention centre, just steps away from Gaviota Azul Beach and Hotel Zone Beaches. Forum Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

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Krystal Cancun All Inclusive Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

8/10 Good

Raymond G

6 Feb, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Rooms are a little dated, staff was friendly and helpful and the food was better than average.

Stayed 4 nights in Feb 2026

10/10 Excellent

Ruby

21 Jan, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach was breathtaking and clean rooms

Stayed 1 night in Jan 2026

10/10 Excellent

Vladimir I.

1 Feb, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean. I also liked Aqua Marina restaurant because of variety and a good quality of food. The beach is wonderful.

Stayed 10 nights in Jan 2026

10/10 Excellent

Tina

18 Jan, 2026

Liked: Cleanliness, amenities

Great place very family oriented WiFi needs upgrading

Stayed 5 nights in Jan 2026

10/10 Excellent

Brian

18 Jan, 2026

Liked: Cleanliness, property conditions & facilities

We had a wonderful stay. Rooms and resort were wonderful. Isidra went over and above to keep our room clean and was so lovely as was the rest of the staff. Highly recommend. Great for kids, good food especially the fisheria and highly recommend the room service!

Stayed 8 nights in Dec 2025

10/10 Excellent

Darrell

6 Dec, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff and beach

Stayed 4 nights in Nov 2025

6/10 Okay

ISRAEL

7 Jan, 2026

Liked: Cleanliness

The food was good, staff was friendly and helpful. The hotel needs work, it’s updated. The beach was amazing crystal clear water, white sand.

Stayed 7 nights in Dec 2025

6/10 Okay

Skylar Mcghee

13 Jan, 2026

Liked: Staff & service

Great staff. I would say it’s an entry-level resort. Not a top tier resort but it is good enough to have a great trip. Good place for families.

Stayed 3 nights in Jan 2026

8/10 Good

chinmay

2 Dec, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room and very friendly staff

Stayed 4 nights in Nov 2025

8/10 Good

Sheila

2 Feb, 2026

Liked: Cleanliness, property conditions & facilities

Everyone went out of their way for us. The front desk, bartenders, and concierge were very accommodating. The rooms were old but clean. There was a mini bar(no alcohol) and coffee maker which were all convenient. Oh and nightly entertainment lead by GIO was very fun. If you have a choice stay here at the Krystal Cancun NOT the Krystal Grand.

Stayed 4 nights in Jan 2026

10/10 Excellent

Alejandra

29 Nov, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a nice place and the service was great.

Stayed 4 nights in Nov 2025

10/10 Excellent

Vedang

26 Dec, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view of sea from the hotel balcony was incredible. The hotel had enough options for vegetarians. The service from hotel staff was excellent. Would definitely visit again.

Stayed 6 nights in Dec 2025

10/10 Excellent

Kimberly

12 Dec, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff is super friendly and helpful. The hotel was clean.

Stayed 5 nights in Dec 2025

8/10 Good

jose l

20 Jan, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean refreshing scent on hall ways

Stayed 5 nights in Dec 2025

10/10 Excellent

Kelvin

31 Jan, 2026

Liked: Cleanliness

Disliked: Amenities

The rooms were kept spotless. The service was bar none top-tier. My only disappointment was with room service. You have to pay for them to deliver your food to the room. Yeah that’s a real thing.

Stayed 5 nights in Jan 2026

8/10 Good

Carlos A.

11 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic beach view and the staff was very friendly.

Stayed 4 nights in Oct 2025

6/10 Okay

john

30 Nov, 2025

Liked: Cleanliness

Disliked: Amenities

There is no more beautiful beach in the world than this.

Stayed 4 nights in Nov 2025

4/10 Poor

David

28 Dec, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Ride pool bartenders. Dining room staff inattentive. Rooms were needed renovation. Beach was beautiful.

Stayed 1 night in Dec 2025

6/10 Okay

Prabhjot

6 Feb, 2026

Disliked: Cleanliness, property conditions & facilities

Outdated resort, buffet is garbage, resort is EXTREMELY outdated like old old! Washrooms are not nice. If you get ocean view it’s not bad view! Restaurant food is nice but once again buffet is completely garbage. Staff is nice. Location is good right beside the Cancun strip. Only bar rail alcohol included. Cost money for good liqour. By the way, water bottles cost money which is crazy and not cool. Overall decent price for a family. Rooms r way too thin you can hear everything next door rooms with no privacy.

Stayed 3 nights in Jan 2026

8/10 Good

Aaron

3 Jan, 2026

Liked: Cleanliness, staff & service

The dining experiences were adequate but not worthy of accolades. The exercise facilities were inadequate. The staff was friendly, fast, professional and an absolute joy. In Particular Norma and Fernando provided excellent service. Very hard working and accommodating. Thank you for making my experience a joy!

Stayed 5 nights in Dec 2025

4/10 Poor

Timothy

31 Jan, 2026

Disliked: Amenities

Room was very poor and they made me pay 400 more for a room already booked or said I would be on a lower floor in oldest tower. Staff is hit or miss. Bar tender at swim up bar was just miserable and insulting. Beach is nice but loud and crowded. If you don’t reserve chairs by 7:30 -8 u will be sitting on sand. Restaurants are pretty decent but buffet is pretty mediocre. I wouldn’t go back… many better resorts with exceptional service..

Stayed 8 nights in Jan 2026

10/10 Excellent

Elizabeth

2 Sept, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All you need for your vacation “location is excellent “ All staff very friendly.

Stayed 4 nights in Aug 2025

4/10 Poor

Maria Amezcua

21 Dec, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

The employees were awesome and very friendly specially Sergio the waiter at the buffet. He would always be super friendly and attentive with my family that made the experience extra special, however the rooms were a little ugly for my taste. When I booked apparently the nicest room I was expecting something nicer. The rooms need remodel to something more modern in my opinion. It just gave old vibes. My last stay was at Panama jack and the rooms were really nice and cute. Other than that it was okay to stay here but not worth the price.

Stayed 9 nights in Dec 2025

10/10 Excellent

Kimberly

13 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We changed rooms because on the far side we heard too much music from the club. We paid a smaller fee the upgrade, but staff was super accommodating and the room was always cleaned everyday. Everyone was smiling and very nice. Would definitely come again!