Does Krystal Urban Cancun & Beach Club have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Krystal Urban Cancun & Beach Club?

As of 23 Sept, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Cancun & Beach Club on 5 Oct, 2025 start from S$102.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Urban Cancun & Beach Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Urban Cancun & Beach Club?

Self-parking is available for MXN 30 per day.

What time is check-in at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Urban Cancun & Beach Club?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Krystal Urban Cancun & Beach Club located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Plaza Las Americas, Amerimed Hospital and Chopo Medical Laboratory. Royal Yak Casino and Sports Book and Ceviche Square are also within 1 mile (2 km).

Krystal Urban Cancun & Beach Club Reviews, Deals & Photos 2025

About the area

Located near a private beach, Krystal Urban Cancun & Beach Club is in Downtown Cancun, a neighbourhood in Cancun with good shopping. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed.

Visit our Cancun travel guide

10/10 Excellent

Miguel

27 Aug, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location.

Stayed 3 nights in Aug 2025

10/10 Excellent

Griselda

15 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and amenities

Stayed 1 night in Sep 2025

8/10 Good

Adriana Elena Gomez

21 Sept, 2025

Liked: Staff & service, amenities, property conditions & facilities

Muy buena atención del personal. Funciona para viajes cortos y de trabajo.

Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

9 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff , nice lady helping with early check in.

Stayed 1 night in Aug 2025

10/10 Excellent

Youngsik

24 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good place

Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

14 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, close to downtown.

Stayed 5 nights in May 2025

10/10 Excellent

Deiby Johan

7 Sept, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Always like I been there many times so I like do mouch

Stayed 3 nights in Aug 2025

8/10 Good

Ajoke

5 Aug, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 3 nights in Aug 2025

8/10 Good

gustavo

28 Aug, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

good localization 👍

Stayed 3 nights in Aug 2025

8/10 Good

Michael

14 Jul, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was friendly and helpful. The breakfast had good verity.

Stayed 4 nights in Jun 2025

8/10 Good

Sam

28 Apr, 2025

Liked: Cleanliness, staff & service, room comfort

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat

Stayed 5 nights in Apr 2025

10/10 Excellent

ALEJANDRO MEDINA

29 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La atencion excelente, me atendio una señorita de nombre camila desde el primer momento me hiso sentir bienvenido gracias por su exelente atencion

Stayed 2 nights in Aug 2025

10/10 Excellent

YOUNG HAN

18 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near by the plaza convenient

Stayed 2 nights in May 2025

10/10 Excellent

Angelica

21 May, 2025

Liked: Amenities, property conditions & facilities

Nice

Stayed 5 nights in May 2025

10/10 Excellent

Tatiana

19 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in May 2025

10/10 Excellent

Carlos Julio

16 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio de las chicas de restaurante y una joven que estás en training en recepción fue muy amable y me brindó un excelente servicio.

Stayed 3 nights in Mar 2025

6/10 Okay

Malik

30 Mar, 2025

Very good location 👍 but the hotel already needs to upgrade some areas of hotel, add mini refrigerator at least to the rooms.

Stayed 10 nights in Mar 2025

8/10 Good

Kamira

28 Mar, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place check in was a bit slow.

Stayed 1 night in Mar 2025

8/10 Good

Robert

21 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a lovely hotel that suits budgets. It does feel like some care and attention is required. Some sinks weren't working in public areas and coffee machines (although recently all upgrades) are routinely not working in the rooms and need swapping.

Stayed 4 nights in Jul 2025

10/10 Excellent

Gregory

10 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.

Stayed 9 nights in Mar 2025

10/10 Excellent

Mark

9 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like this hotel, good location, relatively clean, good staff, one downside at least for me is the lack of a minibar in the room.

Stayed 6 nights in Mar 2025

10/10 Excellent

Robert

24 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All local staff members were most helpful, pleasant, accommodating. I will be returning.

Stayed 8 nights in Mar 2025

6/10 Okay

casey

27 Jul, 2025

Did not meet my expectations for a VIP stay. The rooms were space and dated. We asked for additional potable water, it never came. Breakfast was average. Everything was average. It was ok. Would we stay again? Unsure.

Stayed 1 night in Jul 2025

8/10 Good

Yoanna

16 Aug, 2025

Liked: Cleanliness, staff & service

La atención de recepción y maletas espectacular , enseguida ayudando y haciendo todo mejor posible . El aire tenía un ruido constante , me imagino que quizás algo técnico o un poco sueltas las ventanitas y las toallas oscuras y viejas pero eso se puede arreglar .todo está en que algún supervisor se dé cuenta de esos detalles que buscan ciertas personas . A favor … Acceso a caminar bueno , restaurantes y bares al rededor 3 minutos del puerto de Cancún Cerca de la zona hotelera Ellos tienen un club marina en la zona hotelera que es gratis si estás hospedado aquí se puede aprovechar Si se descansa porque no se siente ruido afuera.

Stayed 2 nights in Aug 2025

10/10 Excellent

Guillermina

21 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.

Stayed 4 nights in May 2025

Krystal Urban Cancun & Beach Club

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