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One Cancun Centro

3.0 star property
Travelers find a peaceful eco-friendly retreat in the heart of Downtown Cancun, where natural surroundings balance the city's vibrant atmosphere

Choose dates to view prices

Downtown Cancun's Plaza Las Americas offers an eco-certified stay combining environmental consciousness with comfort. Enjoy a full breakfast, relax by the outdoor pool, or visit nearby One Cancun Centro. Free WiFi and helpful staff enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is S$86
includes taxes & fees
17 Apr - 18 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Located in Cancun, One Cancun Centro is in the city centre. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Visit our Cancun travel guide
Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504

What's nearby

  • Cancun_DubaiPalaceCasino_6242274_007
    Dubai Palace Casino
    10 min walk - 0.9 km
  • Galenia Hospital
    2 min walk - 0.2 km
  • Plaza Las Americas
    13 min walk - 1.1 km
  • Amerimed Hospital
    14 min walk - 1.3 km
  • Royal Yak Casino and Sports Book
    14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    14 min drive

Restaurants

  • Starbucks
    12 min walk
  • Los De Pescado
    14 min walk
  • Four Points by Sheraton
    5 min walk
  • Toastina Sports Bar
    3 min walk
  • Los Chachalacos
    15 min walk

About this property

One Cancun Centro

Hotel near Plaza Las Americas
At One Cancun Centro, you can look forward to free full breakfast, laundry facilities and a business centre. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • An electric car charging station, a front desk safe and a 24-hour front desk
  • A computer station, a vending machine and luggage storage
Room features
All 126 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch LCD TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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ibis Cancun Centro
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 1,259 reviews
The price is S$73
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

Frequently asked questions

Does One Cancun Centro have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at One Cancun Centro?

As of 28 Mar, 2026, prices found for a 1-night stay for 2 adults at One Cancun Centro on 17 Apr, 2026 start from S$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One Cancun Centro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Cancun Centro?

Self-parking is free at this property.

What time is check-in at One Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at One Cancun Centro?

Checkout is at noon.

Where is One Cancun Centro located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Galenia Hospital and Plaza Las Americas. Hospiten Hospital and Dubai Palace Casino are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Cancun Centro Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las habitaciones con lo suficiente y limpias, el desayuno bien la ubicacion del hotel bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable, buena atención y bien acogedor.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay comercios cercanos pero ahi mismo en el hotel te ofrecen algunas cosas y bueno tambien puedes pedir por aplicasion
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy amables
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly felt right at home during my stay at One Cancun Centro Hotel. The entire facility was comfortable, clean, and very well organized. The staff was incredibly friendly and went the extra mile to make my visit as pleasant as possible. The breakfast was delicious and a great way to start the day. I also really appreciated the private pool area, the spotless lobby, and the convenience of having reasonably priced snacks, sodas, water, and fresh sandwiches available at any time. If you’re thinking about visiting Cancun and need a comfortable, welcoming place to stay, don’t hesitate to book here. You won’t be disappointed! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

NORMA MEJIA

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy pequeña, pero limpia. Baño bien. El desayuno es cordial, siempre hay chilaquiles verdes o rojos, y preparan huevo, aunque ese si de plano no es nada bueno, el café bueno, té, fruta, cereal, leche y opino que si dieran pan de dulce sería un 10/10. Respecto al personal es muy atento, amable y siempre dispuesto a atender les doy un 10/10. Quiero mencionar que si deseas hacer actividades específicamente es cancún el hotel está bien, pero si es para todas las atracciones lo ideal es hospedarte en playa del carmen
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones en buen estado y limpieza
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Missael

Liked: Cleanliness, amenities, property conditions & facilities
La recepcionista del check out fue muy amable, resolvió una necesidad que tenía, lástima que no recuerdo su nombre
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carlos Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Graciela Estela

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, buena ubicación y buen desayuno incluido
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Danielle

Good if you are on a budget. Walling distant to a great mall. Mexican style breakfast. Nice staff. Pool could use som cleaning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Fabiola

Disliked: Amenities
La habitación estaba bien... la regadera las paredes llenas de moho, el sanitario con gotera
Stayed 1 night in Jan 2026
Verified

8/10 Good

Farah

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very good , room for as clean, but they barely have warm water, so if your use to a nice warm shower, don’t expect that here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
solo falto pulirse con el desayuno de bienvenida.
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Eihab

Disliked: Cleanliness, amenities
Where do I begin? This hotel was a shock from the moment we arrived. The room looked very different from the pictures on Expedia. We had to ask for an extra towel, and when we looked for a hair dryer, there wasn’t one in the room—nor was there an iron. When we requested an iron, they told us we had to leave our passport with management, which felt very uncomfortable. The next morning at breakfast, I found a hair in the fruit salad bowl and immediately lost my appetite. The bathroom sink was also very dirty. There weren’t even any tissue boxes provided in the room. We ended up leaving as soon as we found a decent hotel so we could actually enjoy our stay in Cancun.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Roberto

Liked: Property conditions & facilities
Disliked: Amenities
El personal nada amables
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Yeimi Marcela

Liked: Cleanliness, staff & service, amenities
El personal tiene 5 ⭐️, la habitación bien, por favor revisen la cama, el piso está a desnivel, dormimos con los pies hacia arriba la cama está a desnivel, lo más incómodo del mundo, tuvimos que dormir del lado contrario por que parecía que dormíamos colgados de pies, tendí presión alta y eso me afectó y dormí muy poco y muy mal, desde las 5 de la mañana el escándalo de pisadas fue insoportable, puertas azotadas y talones sonando como caminado con zancos, es el primera vez que dormir en un ONE es un martirio. Por favor se lo pido, cambien la cama de la habitación 216 es horrible!!! Intenten dormir ahí y me comparten si pueden pasar más de 1 hora sin que su sangre baje toda a la cabeza y sus jugos gástricos pasen por su garganta, llegando a casa dormí 12 horas por el cansancio y ue fue pasar esa noche tan incómoda. Por favor tomen en cuenta que si elegimos pasar una noche ahí es para descansar, y que sus huéspedes respeten el descanso de los demás huéspedes… repito ARREGLEN EL PISO Y CAMBIEN LA CAMA INFERNAL.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio y las instalaciones muy bien. El hotel está ubicado en una zona que se percibe como insegura, poca iluminación en la calle, lejos de tiendas de conveniencia o supermercados, ninguna opción de restaurante cerca, y nulas opciones de transporte publico cercanas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta venir a este hotel por qué es muy cómodo, las habitaciones están limpias y los servicios de agua y sanitario están limpios las camas confortables, el personal muy amable y atento, en lo personal es un hotel 100% recomendable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zinnia Venecia

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación, el personal
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Misael

Disliked: Property conditions & facilities
Todo el tiempo la luz fallaba y el inodoro hacia mucho ruido como si no se llenara
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Missael

Liked: Cleanliness, amenities, property conditions & facilities
Servicio muy rápido y eficiente
Stayed 1 night in Nov 2025