This was an overrated, overpriced facility that was grossly understaffed. The staff was very poor. For example, we had to beg for water bottles SEVEN times to get water. We were happy to carry the water bottles ourselves but they were not willing to give more than 2 bottles of water???? Really?
A guest paying 10K USD has to beg for water? You need to get your act together. On top of that they tried to sell a timeshare on this property?
There was no water for an entire day. How did you get a license to run the hotel? No apology, no return of money, no repercussion for anything negative.
Food - for vegetarians, the food was ORDINARY. I only had fruit, vegetables and oatmeal most of the week. I actually did not gain weight. You really need to rethink your vegetarian menu.
The rooms were TINY. That was no junior ocean view suite room? You call something a suite if there are multiple rooms - NOT one room. We are definitely not recommending this pathetic facility and staff for anyone.