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Terracaribe Hotel - In Cancun (Downtown Cancun)

3.0 star property
Central hotel connected to a shopping centre in Cancun with a rooftop terrace

Choose dates to view prices

Terracaribe Hotel places guests in downtown Cancun, surrounded by the city's energy. Enjoy a refreshing break in the outdoor pool or catch the perfect sunset on the rooftop. The on-site cafe serves fresh coffee, and WiFi keeps everyone connected in common areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$58
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Desk, WiFi, bed sheets

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Desk, WiFi, bed sheets

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Desk, WiFi, bed sheets

Room Standard

  • 45 sq m
  • Sleeps 2

View all photos for Room Superior

Desk, WiFi, bed sheets

Room Superior

  • 55 sq m
  • Sleeps 4

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About the area

Map
Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500

What's nearby

  • Plaza 28 - 9 min drive - 2.9 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 2.5 km
  • Plaza Las Americas - 10 min drive - 3.9 km
  • Puerto Cancun Marina Town Center - 11 min drive - 3.5 km
  • Cancun Mall - 11 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪taqueria bonampak - ‬5 min walk
  • ‪Café Donceles - ‬10 min walk
  • ‪“El Atajo” restaurante - ‬9 min walk
  • ‪La Casa De Las Mayoras - ‬3 min walk
  • ‪Cocina Economica Marbella - ‬6 min walk

About this property

Terracaribe Hotel - In Cancun (Downtown Cancun)

Hotel near Gran Puerto Pier
Close to Ultramar Ferry Puerto Juárez, Terracaribe Hotel - In Cancun (Downtown Cancun) provides amenities, such as a rooftop terrace and a coffee shop/cafe. Guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool
  • Express check-in, a 24-hour front desk and smoke-free property
Room features
All 55 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free Internet access and room service.
More conveniences in all rooms include:
  • Showers, baths or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Hotel Xbalamque and Spa Cancun

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  • Spa
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 1,000 reviews
The price is S$59
includes taxes & fees
12 Nov - 13 Nov
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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Los Caracoles

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 2005
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note the property is located on the corner, right before the bridge going to Puerto Juarez.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Terracaribe
Terracaribe Cancun
Terracaribe Hotel
Terracaribe Hotel Cancun

Frequently asked questions

Does Terracaribe Hotel - In Cancun (Downtown Cancun) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Terracaribe Hotel - In Cancun (Downtown Cancun)?

As of 7 Nov, 2025, prices found for a 1-night stay for 2 adults at Terracaribe Hotel - In Cancun (Downtown Cancun) on 20 Nov, 2025 start from S$58.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Terracaribe Hotel - In Cancun (Downtown Cancun) pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Terracaribe Hotel - In Cancun (Downtown Cancun)?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Terracaribe Hotel - In Cancun (Downtown Cancun)?

Checkout is at noon.

Where is Terracaribe Hotel - In Cancun (Downtown Cancun) located?

Located in Downtown Cancun, this hotel is 1.2 mi (1.9 km) from Gran Puerto Pier.

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Reviews

Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews

7.6

Good

8.6

Cleanliness

6.0

Location

8.0

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 240 out of 749 reviews
Rating 8 - Good. 252 out of 749 reviews
Rating 6 - Okay. 159 out of 749 reviews
Rating 4 - Poor. 52 out of 749 reviews
Rating 2 - Terrible. 46 out of 749 reviews

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on your vacation
Stayed 8 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Nice budget hotel to stay, clean, pool, a/c

Great place to stay for a night or two with low budget, in order to discover Cancun or near activities. Dificult to reach the parking, lot of traffic, but not as loud as we thought. Nice people in the front desk and parking was in the street, so it didnt look that safe, but it is private for guests only, so it worked fine.
Stayed 1 night in Jun 2022

8/10 Good

Max

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The place smells dusty
Stayed 1 night in Mar 2024

2/10 Terrible

Alicia yarisol

Disliked: Cleanliness, amenities
Ofrecen camas que en y solo tienen matrimonial quise cancelar y me dijeron que no horroble
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia yarisol

No existen las camas que en solo matrimonial
Stayed 1 night in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien para una noche de paso ..solo la alberca el agua estaba sucia .. pero en general bien .
Stayed 1 night in May 2025

2/10 Terrible

Abubakar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude staff
Stayed 7 nights in May 2025

8/10 Good

Vane

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el hotel es sencillo pero bonito pero no me gustó los alrededores muy fea la zona
Stayed 1 night in May 2025

4/10 Poor

Abel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No hay estacionamiento privado, nos dan habitación tercer piso y no tiene elevador, televisión nunca se pudo encender
Stayed 1 night in May 2025

6/10 Okay

Graciela

Liked: Cleanliness
.uy alejado de todo y de la playa
Stayed 3 nights in Mar 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y buena estadía. El hotel cumple con lo especificado.
Stayed 2 nights in Mar 2025

8/10 Good

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El personal poo empático
Stayed 1 night in Feb 2025

6/10 Okay

Adetomiwa

Disliked: Amenities
I like the quietness
Stayed 5 nights in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Belgi estefy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2024

6/10 Okay

Maria de los Milagros

Liked: Cleanliness
Disliked: Staff & service

Mala ubicación. Escases de art en hab. Mala atenci

Mi estancia fue mala no son cortes no guardan las maletas si llegas antes ( por razones de vuelo) te tienen hasta las 3 en punto para empezar a pedir habitación.el baño no tenía agua en el tanque. El agua estaba fría no hubo caliente. No hay en la habitación cafetera ,plancha,ni horno. No hay lugar donde poder sentarte ni mesa para colocar tus cosas,el teléfono para llamar a recepción en mal estado. La ubicación es un área muy peligrosa,barrio bajo ,delincuencia muy cercana,no puedes salir del hotel de noche a menos que lleves vehículo. No lo recomiendo hay otros lugares con ese precio en mejores condiciones de ubicación. De complemento en la habitación.no sirve la cafetería y cuando funcionó solo había huevos. La alberca no se ve ,ni siquiera está en un lugar accesible. No hay elevadores . Es un mal lugar para disfrutar el descanso.
Stayed 3 nights in Sep 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien a excepción de q n dejan tomar en propiedad
Stayed 4 nights in Sep 2024

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En el desayuno, a todo lo que preguntábamos, comentaban que no había, por ej el caso de unos huevos a la mexicana, que no tenían jitomate, y ya que consiguen jitomate dicen que chiles tampoco, las chefs fueron amables, sabemos que ellas intentaron resolver con lo que tenían. Atención de todos los recepcionistas fue pésima, parecía que te hacían un favor al darte información o resuloción de problemas, la actitud y servicio dejaron mucho que desear por parte de empleados.
Stayed 4 nights in Aug 2024

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A la llegada el trato de los recepcionistas es pésimo, tanto el señor del primer turno como las señoritas del segundo y tercer turno, nadie fue amable. Luego la tv no funcionaba, pedimos atención y nos envían a un chico que nos dijo no sé y mejor se retiró de la habitación sin ayudarnos, de nada sirvió que fuera. Luego en la ducha se encharcaba el agua en la regadera, se reportó y nunca se arregló, habitación 111.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien, todo el personal muy amable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Jun 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Agradable
Stayed 1 night in Jun 2024