Desk, free WiFi, bed sheets

Reviews of Motel 6 Canton, GA

2 out of 5
Motel 6 Canton, GA
114 River Pointe Pkwy, Canton, GA

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 952 reviews" "
Rating 8 - Good. 252 out of 952 reviews" "
Rating 6 - Okay. 159 out of 952 reviews" "
Rating 4 - Poor. 105 out of 952 reviews" "
Rating 2 - Terrible. 146 out of 952 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nader, CUMMING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 1 night in Apr 2024

6/10 Okay

Logan

Stayed 1 night in Apr 2024

2/10 Terrible

Logan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People on drugs overdosing
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May,2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Nader, CUMMING

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location but signs need to be posted by mgmt to smoking patrons to stay a certain distance from main and side doors
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr,2024
Hi Nader, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Terrible

Logan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
left there with bits all over me. i balieve were bed bugs
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr,2024
Hi Logan,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

Nader, CUMMING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in nice location and great amenties
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Nader, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

Lloni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Lloni,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

chee

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
No break
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr,2024
Hi Chee, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Chynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & neat
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr,2024
Hi Chynelle, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

4/10 Poor

Katy

Travelled with group
Liked: Staff & service
Disliked: Amenities
Cleanliness was lacking in the room and hallways. No Wi-Fi password issued. Ice machine broken. Doors not maintained. Friendly desk clerk. Bedding and beds worn.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr,2024
Hi Katy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Olyan

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar,2024
Hi Olyan,Thank you for the amazing rating!! Maz K.#Team6

6/10 Okay

Christopher

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Quiet and safe area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi Christopher,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
As soon as you walk in your room, you will notice a strong odor of dog and cat urine
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Charles,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

cynthia

Nothing it was dirty , elevator was broken was awful all around . Never again
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Cynthia,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Karen, Blairsville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s comfortable beds and convenient to stores and eats in canton
Stayed 1 night in Feb 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Elevator wasn't working and wifi is terrible.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed some touch up work and a step up in beds, but for the price and amount of time in the room, it’s a good average property.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Tessa,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Andrea

Travelled with family
The front desk people were amazing very nice and friendly very helpful. The area is ok. The hotel needs some updating. But it was great for the price and the customer service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Zach, Canton

Stayed 2 nights in Jan 2024
Response from Nancy Y. on 15 Feb,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Nader, CUMMING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and in the middle of all services
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
Hi NaderThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb,2024
Hi Victor,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite which is perfect for me as I work early mornings.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Jason

Business traveller
Disliked: Property conditions & facilities
Cheap
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Greg, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jessica

Stayed 1 night in Dec 2023

8/10 Good

Miguel, Trujillo Alto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was so nice … only thing is the hot water on the shower doesn’t stay … comes out hot and only pass one minute and comes out cold …
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hi Miguel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upkeep was pleasantly surprising for a motel. The check in process was quick and to the point, and the staff was welcoming. Any issues were addressed rapidly with accuracy and precision. The location is convenient, children friendly and gives access to the near by shopping center and surrounding eateries... I would suggest placing refrigerators in every room and serving hot chocolate as well as coffee.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 20 Dec,2023
Hi Sharlene,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Reychaud

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cornetta

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Wayne

Stayed 1 night in Nov 2023

10/10 Excellent

Jonnie

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not my first time there and it reasonable my family stay there💙
Stayed 1 night in Nov 2023

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up to roaches crawling on me in the bed. I talked with safe who said because I spent the night there would be no refund.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Shawn,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an over-all good experience
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Brianna

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
You get what you pay for.
Overall it was a comfortable stay, didn't appreciate the Mexicans in the elevator shoving alcohol in my husbands face or the puddle of water or something else that I stepped in, in the hallway. The bed was comfy and the air conditioner worked so that's the main things that mattered.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Joseph

Disliked: Cleanliness, room comfort
Room was dirty dusty tv and phone disconnected and I had to reconnect them. I would like a refund it was absolutely terrible
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Wheeler

Liked: Cleanliness, staff & service
Met our needs. Property is older but well maintained. Staff was efficient and helpful.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Sherry

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They always say you get what you pay for well, I will agree with that after staying here. Everything reeked of cigarette smokes although it’s smoke-free. Your breakfast bar consist of coffee with no sugar just creamer NO food. 4 vending machines in the place. Owned by two different companies. 2 of them out of service so you literally have to leave to go get something to eat or snack on. I’d like to know where the deli is in this place that they advertise for food They do have soap, cheap razors, toothbrush, and toothpaste that you can buy in the vending machines for $3 each. Floors are dirty, cracked tiles everywhere that you can fall into, holes in the walls and ceilings. No trim just open gaps in the walls, pictures falling apart on the wall. Nothing to sit on but the bed. Bathroom door doesn’t close and it doesn’t open all the way because of the towel rack that is oversized behind the door. Bathroom had hair everywhere in the sink, floor and tub. Commode was dirty. No blankets. I slept on top of the sheets. I always travel with my disinfectant spray & this room needed it. I used half the bottle to soak everything!! Do not stay here.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2023

4/10 Poor

Arch

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Naya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Ewell

Stayed 1 night in Nov 2023

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Just one luggage cart. No cream or sugar for coffee. Mattress was not comfortable. Dirty towels left behind bathroom door!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov,2023
Hi Samuel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2023

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,clean and close to interstate.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Shannon

Travelled with group
Disliked: Staff & service, amenities
It wasn’t bad, but there are a few things that could have made my stay better. A friend and I traveled together and we just assumed that hair dryers would be accessible. Nope- asked several times and we’re told maybe someone would return one and the second just nope we don’t have any. Then, only one key worked on our door and then we had to fight to open and close it. Lastly, these are definitely not $110 rooms. I’d say $60. We saw bugs scurrying around when we moved things, the hallways felt like tropical rainforests they were so hot and smelled damp and musty. Just not a pleasant experience. Only a place to lay my head.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct,2023
Hi Shannon,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6