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Reviews of Lord Charles Hotel

3.5 out of 5
Lord Charles Hotel
Corner of Main Road and R44, Cape Town, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property well kept. Excellent breakfast served. Staff wonderful.
Stayed 1 night in May 2024

6/10 Okay

S

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Nishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
limited vegetarian food. restaurants and bar close too early (and there are no real options nearby)
Stayed 2 nights in Mar 2024

10/10 Excellent

Omar

Stayed 6 nights in Mar 2024

10/10 Excellent

Kevin, American Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog good
Stayed 1 night in Dec 2023

6/10 Okay

Vikas, Seal Beach

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Vikas, Seal Beach

Stayed 6 nights in Dec 2023

10/10 Excellent

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Lord Charles. Beds were very comfortable. Rooms cleaned everyday with fresh towels provided. Lovely pool area and the staff were polite and helpful. Pool area is very relaxing. Very quiet as well. Would stay here again!
Stayed 14 nights in Dec 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and set in large grounds. The tennis courts are in excellent condition. The pool is lovely and has a great sitting area next to the pool. The pool isn’t heated so we found it too cold to swim. However, there were people using the pool. The breakfast is very nice. The rooms are large and comfortable. Our room just had a large shower and no bath. The shower was large and the water pressure was very good. I can recommend staying here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Juan, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a great stay with my family. Thank you to all the staff and management.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alida, Lakewood Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and newly updated. The view was beautiful, the garden a joy to look at, but most of all, the staff! Oh my goodness, such warmth and friendliness I have not encountered in a long time. The breakfast was outstanding and it was fantastic during bad weather that lunch and dinner were options in the in-house restaurants.
Stayed 1 night in Jul 2023

10/10 Excellent

Petro

Stayed 1 night in May 2023
Response from Lord Charles Hotel Team on 19 Jun,2023
We greatly appreciate your positive rating of our iconic hotel, facilities and services, we constantly strive towards five star excellence in every aspect of our property and delighted you were satisfied with your time with us. Looking forward to your return !

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TOP CLASS
Stayed 5 nights in May 2023
Response from Lord Charles Hotel Team on 25 May,2023
Thank you for taking the time rating the iconic Lord Charles Hotel, it is with our greatest of pleasure to note that we met with your expectations and certainly look forward to welcoming you back !

10/10 Excellent

JAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023