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Overview of Protea Hotel Fire & Ice by Marriott Cape Town

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Protea Hotel Fire & Ice by Marriott Cape Town

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationSouth African Museum and Planetarium6 min walk
    Popular LocationSouth African National Gallery12 min walk
    Popular LocationSouth Africa Library13 min walk
    AirportCape Town (CPT-Cape Town Intl.)17 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, Balcony

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Non Smoking, Mountain View
  • Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Mountain View

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Mountain View

About this area

Cape Town

Located in Cape Town, Protea Hotel Fire & Ice by Marriott Cape Town is in the city centre and near the beach. Table Mountain and Robben Island are notable landmarks, and the area's natural beauty can be seen at Kirstenbosch National Botanical Gardens and Bloubergstrand Beach. Looking to enjoy an event or a match while in town? See what's going on at Cape Town Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Popular Location

What's nearby

  • Long Street - 4 min walk
  • South African Museum and Planetarium - 6 min walk
  • South African National Gallery - 12 min walk
  • South Africa Library - 13 min walk
  • Cape Town City Hall - 20 min walk

Getting around

  • Cape Town Station - 2 min drive
  • Woodstock Station - 5 min drive
  • AirportCape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Family-friendly Cape Town hotel in Cape Town City Centre, walk to Long Street
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 201 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and premium bedding.
Protea Hotel Fire & Ice by Marriott Cape Town offers 201 forms of accommodation with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Scooter/moped hire
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 11:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Self-parking fee: ZAR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Protea Hotel Fire & Ice by Marriott Cape Town and receive a full refund?
Yes, Protea Hotel Fire & Ice by Marriott Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to Protea Hotel Fire & Ice by Marriott Cape Town cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Cape Town?
As of 17 Jan,2021, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Cape Town on 18 Jan,2021 start from SG$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Protea Hotel Fire & Ice by Marriott Cape Town have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.
Is Protea Hotel Fire & Ice by Marriott Cape Town pet-friendly?
No, pets are not allowed at this property.
How much is parking at Protea Hotel Fire & Ice by Marriott Cape Town?
Self-parking is available for ZAR 60 per night. There is free parking nearby.
What time is check-in at Protea Hotel Fire & Ice by Marriott Cape Town?
Check-in is from 2:00 PM - 11:00 AM.
What time is check-out at Protea Hotel Fire & Ice by Marriott Cape Town?
Checkout is at 11 AM.
Does Protea Hotel Fire & Ice by Marriott Cape Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 400 per person, one-way, applies.
Where is Protea Hotel Fire & Ice by Marriott Cape Town located?
This family-friendly Cape Town hotel is located in the historical district, within 3 mi (5 km) of Long Street and Cape Town Stadium. Table Mountain and University of Cape Town are also within 6 mi (10 km). Cape Town Station is 21 minutes by foot.
4.0
Very good
Rating 5 - Excellent. 122 out of 336 reviews
5 - Excellent 36%
Rating 4 - Good. 133 out of 336 reviews
4 - Good 40%
Rating 3 - Okay. 48 out of 336 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 336 reviews
2 - Poor 7%
Rating 1 - Terrible. 11 out of 336 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very clean. Food excellent--particularly the breakfast buffet. Staff were very pleasant--and especially helpful to accommodate our needs related to a very late flight on day of departure.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the loft and large living room. Was very clean. Staff were very kind and always greeted us in the nicest way
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff were friendly and helpful.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Cool atmosphere. Close to all.
Stayed 5 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Great place, friendly staff, reasonably priced. Would stay again
Stayed 1 night in Dec 2019

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