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"The room was amazing and the front desk service. The only bad experience was the dinning area and bar. The staff are not trained the right way and lack customer service "

"Room was spotless Staff was great. All in all 100%"

"Great staff, tremendous food and an awesome pool for kids and adults. "

"The staff the RIU offer and the location were great."

"Séjour très agréable, l’hôtel est proche de la plage et surveillé en permanence avec des agents de sécurité. Bien aménagé avec restaurant plage. Il y a aussi le restaurant la Tortue en soirée qui est plus intime avec son bar. Personnel très poli, souriant. Hôtel très propre. "

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"I booked a mixed shared room, paid a bit of a higher price to stay in rooms that in the photos show having 4 or 6 beds. When I got there was put in a small room crammed with bunk beds, it is now a 10 people room, plus and adjacent room with 4 more beds, all sharing just 1 toilet-shower. When I asked about why the booking photo looks so different, was told that they couldn’t do anything, and left me no option just to stay there. Mattress was comfy but too many people in the room made it impossible to sleep properly. The kitchen and breakfast are good, there is a little terrace too, the staff is very nice. The issue is the crowded room, little or no storage space, and the toilets of course should have more cleaning due to the amount of people and usage. It’s a pity that they have crowded the rooms like that as it ruins a bit the experience and it feels like they just want to make money and forgot about hospitality, it also felt deceiving that they don’t put a proper photo of how the room actually is. "

"Nice hotel - great staff - right next to ferry port "

"Staff were all fantastic, especially the waiting staff but also Black Crow security. The food was exceptionally good. We don’t usually choose all inc but we need not have worried. Food was varied and menus well thought out and fantastic quality . Pool side restaurant also excellent. Rooms big, immaculate, stylish, walk in showers. All obviously newly refurbished. Towels and linens 5 star quality. "