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Copthorne Hotel Cardiff-Caerdydd

4.0 star property
Lakefront hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Exterior detail
Exterior
Located close to Cardiff City Stadium, Copthorne Hotel Cardiff-Caerdydd provides a rooftop terrace, shopping on-site and a coffee shop/cafe. The on-site international cuisine fine-dining restaurant, Raglans Restaurant, offers breakfast, lunch, dinner and children's meals. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is S$103
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Lake view

Junior Suite, Lakeside

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Lake Side Double Room

  • Sleeps 2

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Lake Side Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Lake Side Junior Suite

  • Sleeps 2

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About the area

Map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH

What's nearby

  • Cardiff City Stadium - 5 min drive - 7.0 km
  • Principality Stadium - 9 min drive - 8.7 km
  • Cardiff Bay - 9 min drive - 12.7 km
  • Cardiff Castle - 9 min drive - 8.3 km
  • Cardiff University - 11 min drive - 10.1 km

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Upscale hotel near Cardiff City Stadium
Located close to Principality Stadium and Cardiff Castle, Copthorne Hotel Cardiff-Caerdydd provides a rooftop terrace, shopping on-site and a coffee shop/cafe. The on-site international cuisine fine-dining restaurant, Raglans Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and tour/ticket information
  • A porter/bellboy, multilingual staff and a gift shop
Room features
All 135 rooms have comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with digital channels
  • Free infant beds, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 9 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a one-off cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for GBP 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 9 for adults and from GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Frequently asked questions

Is Copthorne Hotel Cardiff-Caerdydd pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. A cleaning fee of GBP 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Copthorne Hotel Cardiff-Caerdydd?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Cardiff-Caerdydd on 16 Nov, 2025 start from S$102.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel Cardiff-Caerdydd?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel Cardiff-Caerdydd?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM.

What time is check-out at Copthorne Hotel Cardiff-Caerdydd?

Checkout is at noon.

Where is Copthorne Hotel Cardiff-Caerdydd located?

Located in Wenvoe, this hotel is within 6 mi (10 km) of Cardiff City Stadium, Principality Stadium and Cardiff Castle. Utilita Arena Cardiff and Cardiff University are also within 6 mi (10 km).

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Reviews

Copthorne Hotel Cardiff-Caerdydd Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 419 out of 1020 reviews
Rating 8 - Good. 413 out of 1020 reviews
Rating 6 - Okay. 113 out of 1020 reviews
Rating 4 - Poor. 44 out of 1020 reviews
Rating 2 - Terrible. 31 out of 1020 reviews

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and breakfast was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location. Plenty of free parking. Large room, comfortable bed. Fast service in the bar and restaurant. Easy check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly staff. Lovely overnight stay. Rooms are very comfortable and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the restaurant overlooking the lake was lovely.
Stayed 2 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable. Staff were very pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Hotel was easy enough to get to and there’s several shopping areas nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly bed was super comfy room spacious.

Brilliant location cheaper than cardiff centre hotels had an Uber there and back much cheaper. Used tesco clubcard points absolute bargain and a lovely lake
Stayed 1 night in Jun 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never slept in a double bed as big before, it was huge 👍 definitely worth the price
Stayed 1 night in Jun 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Hotel with fantastic staff

The hotel was easy to find, easy to park and the staff both in reception, restaurant for dinner and breakfast were first class ( Possibly the best I've interacted within in UK ).. they upgraded room to lakeside which was lovely but the only criticism was the double bed i booked ended up being 2 single beds pushed together which resulted in me only be able to sleep on one half as the gap in-between just swallowed you up
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was either as or slightly better than expected aside from the noisy guests in the next room that disrupted my sleep, but that is not the hotels fault.
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are lovely, the room was lovely only thing was it was way too hot and rather noisey in the room. Didn’t have a very good sleep at all unfortunately. There was a fan in the room and we had the windows open which let in more noise than fresh air!! But it was still way too hot in the room but saying that it’s a lovely hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Lorrentine

Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for your booking which was made as above.   Upon being allocated the room, we had a quiet night. The following morning upon looking at the bedlinen we realised that there were faecal marks on the bed linen which we had used. These faecal marks were well caked on the linen showing that this was from previous usage. The Hotel staff was immediately informed and they seemed unperturbed by this. We then ripped all the bedlinen ourselves and asked for fresh bedlinen. As Hotel Team was immediately informed of the situation they agreed as to what had been observed. As a Hotel guest my expectation of a 4 star hotel is at least to provide clean bedding which was clearly failed by Copthorne Hotel. This is an unacceptable manner of providing a service as this breeds disease moreover to children. I would like to bring to your attention that faeces do pose high risks of allergy reactions and resapiratory and skin infections. Bearing in mind the above the room was not immediately thoroughly cleaned No room exchange was offered which brought about anxiety and restlessness during the stay. My understanding is that it is the responsibility of the Hotel to provide clean bed linen as well as environment. As we had come from London we were unable to check out we were forced to stay in such an environment with children. However photos of the faecal marks were taken and can be provided as and when required.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill and Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very pleasant and helpful.The room was comfortable, warm aand clean. The dining room was lovely and the food was excellent. The view of the lake and the swan with her cygnets was a treat! It's location was great for shopping. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rotimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and clean room and spacious,the staff are very friendly and helpful, breakfast and bar are excellent. We love and enjoy our stay and will surely come back
Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was very lucky to have a lakeside view double room which I must say the view. Checked in and was welcomed by two lovely young ladies on the desk who were amazing! Rooms are lovely, smart tv’s and perfect space. We were having issues with the TV and WiFi connection, immediately sorted by the manager who kindly changed our room to solve this issue. So grateful and was an amazing stay! We will definitely be back, so relaxing and a lovely walk around the lake. Online pictures / bookings sites do not do this place justice it’s definitely worth the money and a beautiful hotel! Thank you again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price, immaculately clean with friendly staff, I'd happily stay here again!
Stayed 1 night in May 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Hotel was good - bed very comfortable and room clean , some places looked like they might need a bit of tidying up/making good . Staff were lovely, didn’t take too long to get into or back from Cardiff centre
Stayed 1 night in Sep 2025

8/10 Good

Czaren Marie

Liked: Cleanliness, staff & service
Had a lovely stay at Copthorne. Room was clean , quiet area , like the view of the lake from our room , staff was very friendly and helpful, enjoyed breakfast and had a great sleep. The hotel is near restaurants and shopping places and a short walk to the bus stop. Only downside is that the bathroom needs updating . But overall, had a great stay at this hotel.
Stayed 1 night in Sep 2025

8/10 Good

LESLEY

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is recovering from not having guests for a long time. Staff are excellent, and the visible parts are kept clean. However a lot of money needs to be spent by the owners to upgrade the rooms, plumbing, electrics etc. The leisure facilities and meeting areas need to be redone completely. This is not a case of painting and cleaning. Please Compton’s management spend the money.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect area with walkable shopping areas. The Lakeside view was relaxing. Excellent views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely room, nice and clean. Customer service was good. Dinning was good but do need more ffood option in my opinion.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

All good 👍
Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, the lake aspect was lovely. The view from the dining room over the lake was stunning. Some of the hotel decor was unusual and interesting. The staff were very helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Liked: Property conditions & facilities
Clean
Stayed 1 night in Aug 2025