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Holiday Inn Cardiff - North M4 by IHG

3.0 star property
Suburban hotel with fitness centre and sauna

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Photo gallery for Holiday Inn Cardiff - North M4 by IHG

1 treatment room
Property amenity
Breakfast, lunch, dinner served; international cuisine
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • 24/7 front desk
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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8.2 out of 10, Very good, 950 reviews
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About the area

Map
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH

What's nearby

  • Castell Coch - 18 min walk - 1.6 km
  • University Hospital of Wales - 6 min drive - 5.2 km
  • Cardiff University - 8 min drive - 6.3 km
  • Cardiff Castle - 11 min drive - 8.3 km
  • Principality Stadium - 11 min drive - 8.3 km

Getting around

  • Whitchurch Station - 2 min drive
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Toby Carvery Whitchurch - ‬3 min drive
  • ‪Lewis Arms Hotel - ‬11 min walk
  • ‪Victoria Fish Bar - ‬4 min drive

About this property

Holiday Inn Cardiff - North M4 by IHG

Hotel near Cardiff Castle
At Holiday Inn Cardiff - North M4 by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Holiday Inn Cardiff North, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and 5 meeting rooms
  • Massage treatment rooms, luggage storage and a lift
Room features
All 96 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Cardiff North

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,900 square feet of conference space
  • 5 meeting rooms

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 4 September 2022 to 30 September 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff International Hotel
Cardiff International Legacy Hotel
Legacy Cardiff International
Legacy Cardiff International Hotel
Holiday Inn Cardiff North M4 Hotel
Holiday Inn Cardiff North M4
Holiday Cardiff North M4
Cardiff M4 By Ihg Cardiff
Holiday Inn Cardiff North M4
Holiday Inn Cardiff North M4 an IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Cardiff
Holiday Inn Cardiff - North M4 by IHG Hotel Cardiff

Frequently asked questions

Does Holiday Inn Cardiff - North M4 by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 9 PM.

Is Holiday Inn Cardiff - North M4 by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cardiff - North M4 by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Cardiff - North M4 by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Cardiff - North M4 by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Cardiff - North M4 by IHG located?

Located in Tongwynlais, this hotel is within 1 mile (2 km) of Forest Farm Country Park, Castell Coch and Whitchurch Hospital. Dinas Powys Castle is 2.7 mi (4.3 km) away. Coryton Station is 21 minutes by foot and Whitchurch Station is 25 minutes.

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Holiday Inn Cardiff - North M4 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 508 reviews
Rating 8 - Good. 213 out of 508 reviews
Rating 6 - Okay. 97 out of 508 reviews
Rating 4 - Poor. 41 out of 508 reviews
Rating 2 - Terrible. 27 out of 508 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Comfy and clean room with friendly, helpful staff. Since last stay they have also had BP Pulse installed for EV's which is very useful. Stayed before and will stay again. Useful for Cardiff and surrounding area
Stayed 1 night in Aug 2022

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with pleasant staff. Evening food good and breakfast fine. Good facilities on site, with swimming pool as well. Large well equipped room. Good location for Cardiff centre
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These IHG properties are a good way to go, standard throughout our stay so far and this one was no different. Clean, big room, good bathroom, good parking, a reasonable rate online. Good value….
Stayed 1 night in Jul 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed atmosphere and ideally situated for access into Cardiff. Staff were very helpful, especially the night receptionist Chris. Room was clean and tidy,if a little tired. Possibly do with a refresh. Would be happy to stay again
Stayed 2 nights in Jul 2022

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this hotel

We usually use holiday inns for work purposes and I've stayed in plenty. You would usually expect a decent level of hotel. This one needs to be avoided. Poor condition, mouldy rooms and poor service.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor experience, wanted to refuse check in and check out during midnight
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Swimming pool dirty. Room dirty and dusty. Steam room not working! Hotel rooms and spa area in badly in need of a makeover. Hotel over priced. Breakfast basic and cold.
Stayed 1 night in Jun 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent better than expected
Stayed 2 nights in Aug 2022

10/10 Excellent

anthony

Stayed 2 nights in Aug 2022

10/10 Excellent

Angie

Stayed 1 night in Jul 2022

10/10 Excellent

Scott

Stayed 2 nights in Jul 2022

8/10 Good

Sandra

Stayed 1 night in Jun 2022

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Syed

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

DAVID

Stayed 1 night in Jun 2022

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities

Happy stay but slightly whiffy room

Stayed 1 night in Jun 2022

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Simon

Liked: Staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Caril

Stayed 1 night in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, room comfort
Business trip
Stayed 2 nights in Jun 2022

10/10 Excellent

Julie

Stayed 1 night in Jun 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff excellent breakfast. Comfortable bed.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay

One night visit staff were polite and gave good service, good beer selection, food was limited but ok
Stayed 1 night in May 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for short visit
Stayed 1 night in May 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022