Dear Karen,Thankyou for your review we are glad you had a great stay and hope to welcome you back again soonKind regardsMercure Newport

Dear Iulia,Thankyou for your review and feedback, we are glad you had a great stay and hope to welcome you again in the future.Kind regardsMercure Newport

Dear Mrs Smith,Thankyou for your review and feedback. Overbooking hotel rooms is a common practice that is designed to protect the business (as is also seen in restaurants and on airlines, for example), however I can see this would have been incredibly frustrating for yourself and I apologize for this. We have issued a refund to Expedia for your booking with us, and I'm glad our staff were able to find you another room at a nearby hotel. I do apologize though if you were not contacted in advance as this is part of our policy. I believe our Reception Manager contacted you by phone and email the day after to apologize and offer a complimentary upgrade should you wish to book with us again, this offer is still available.Apologies again for the inconvenience caused.Kind regardsMercure Newport

Dear Mohammed,Thankyou for your review we are glad you had a good stay and hope to see you again in the future,Kind regardsMercure Newport

Dear Audrey,Thankyou for your review we are glad you had a great stay and hope to welcome you back again in the future.Kind regardsMercure Newport

Dear Ted,Thankyou for your kind review we are glad you had a good stay. Please accept our apologies regarding the issues with the bathroom and carpet these have been passed on to our housekeeping and maintenance departments. Information regarding to car parking can be found on our website. We hope to welcome you back again in the future.Kind regardsMercure Newport

Dear Clare, Thankyou for your kind review and feedback we are glad you had a great stay. There seems to be some confusing about the opening times in NP20, last orders in the restaurant is 9pm but the bar is open later. We hope to welcome you back again in the future.Kind reportsMercure Newport

Dear Joseph,Thankyou for your rating we are glad you had a great stay. We hope to welcome you back again in the future.Kind regardsMercure Newport

Dear Cunqiang,Thankyou for your review, we are glad you had an excellent stay. We hope to welcome you back in the future.Kind regardsMercure Newport

Dear Mark,Thankyou for your rating, we are glad you had a great stay and we hope to welcome you back again in the future.Kind regardsMercure Newport

Dear Natalia,Thankyou for your review, we are sorry we did not meet your expectations on this occasion. If you would like to give us more feedback regarding your stay then please message us on here. We hope to see you again in the future.Kind regardsMercure Newport

Dear Sadie,Thankyou for your review we are glad you had a good stay and hope to see you again in the future.Kind regardsMercure Newport

Dear Maria,Thankyou for your kind review, we are glad you had such a great stay and enjoyed the room and the breakfast. We hope to see you again in the future.Kind regardsMercure Newport

Dear Sabrina,Thankyou for your kind rating, we hope to see you again in the future.Kind regardsMercure Newport

Dear Susan,Thankyou for your kind review, we are glad you had a great stay and found the staff, facilities, breakfast and location good. We hope to see you again in the future.Kind regardsMercure Newport

Dear Charlotte,Thankyou for your kind review we are glad you had a great stay and hope to welcome you back again in the future.Kind regards

Dear Robert,Thankyou for your review, we are sorry the standards of your room didn't meet yours or our expectations. This is not a regular occurrence and your feedback has been passed on to our housekeeping team to review. We are glad you liked the location of the hotel and we hope to welcome you back in the future.Kind regards

Dear David,Thankyou for your kind review, we are happy you had a great stay at the Mercure Newport and we hope to see you again soon.Kind regards

Dear Alex,Thankyou for your kind review, we hope to welcome you again in the future.Kind regards

Dear Jaclyn,Thankyou for your review, if you would like to share any information regarding your stay with us please email me on katy.sylvester@accor.com We hope to see you again in the futureKind regards

Thankyou for your kind review, we hope to welcome you back again in the future

Thankyou for your kind review, we hope to welcome you back again in the future

Thank you for your feedback, we hope to welcome you back again soon!

Thank you for your review, we do hope we can welcome you back again soon!

Thank you for leaving us a review, we hope we will be able to see you again soon!

Thank you for your review, we hope to see you again soon

Thank you for your review, we hope to see you again soon!

Thank you for your review, we do hope we can welcome you back to the hotel again soon!

Thank you for your feedback, we hope we can welcome you back again soon!

Thank you for your feedback, we hope to see you again soon!

Thank you for your wonderful review, we hope we can welcome you back again soon!

Thank you for leaving a review, we hope to see you again soon!

Thank you for your feedback, we hope to see you soon!

Thank you for your review, we hope to see you again soon!

Thank you for your review, we hope to welcome you back soon!

Thank you for your review, we hope we can welcome you back again soon!

Thank you for taking the time to leave a review, we hope we can welcome you back again soon

Thank you so much for your delightful review! We're thrilled to hear about your lovely Christmas stay and appreciate your kind words about our staff, rooms, and views. It's wonderful to know that you found the experience comfortable and enjoyable. We look forward to welcoming you back for another great stay!

Thank you for choosing to stay with us for the second year and for your glowing review! We're thrilled to maintain high standards and provide a peaceful experience in the city center. It's heartening to hear our staff's hospitality and the cleanliness of the room met your expectations. We look forward to welcoming you back to the hotel again soon!

Thank you for taking the time to leave a review, we hope to see you again soon!

We're delighted to hear that you enjoyed your stay! It's fantastic that you found the room comfortable and well-equipped. We appreciate your kind words about our helpful staff. Providing a positive experience is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back!

Thank you for your review, we hope to see you again soon!

Thank you for your review, we hope to see you again soon!

Thank you for taking the time to leave a review, we hope to see you again soon

Thank you for taking the time to leave a review, we hope to welcome you back again soon!

Thank you for taking the time to leave us a review, we hope we can welcome you back again soon!

Thank you for your wonderful review, we hope we can welcome you back again soon!

Thank you for your glowing review! We're thrilled you enjoyed our central location, friendly staff, and comfortable rooms with great views. We appreciate your feedback on parking and hope to welcome you back soon.

Thank you for your kind words! We're delighted you enjoyed our modern and comfortable amenities. Our staff appreciates your compliments. We hope to welcome you back for another great experience.

Thank you for your kind words! We're thrilled you found our check-in staff delightful and enjoyed the cloud-like comfort of our beds and pillows. Your feedback is valuable, and we'll certainly consider your suggestions for a coat hook and a mini fridge to enhance your experience. We hope to welcome you back again soon!