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Mercure Hai Phong

5.0 star property
Luxury hotel connected to the convention centre in Hai Phong with a full-service spa

Choose dates to view prices

Mercure Hai Phong balances relaxation and convenience. Unwind at Bloom Spa, enjoy the café, or browse on-site shops. The outdoor pool has sun loungers, and concierge services plus high-speed WiFi ensure a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • 24/7 front desk
The current price is S$92
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment, 1 Bedroom

Down duvets, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washing machine
Separate dining area
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Washing machine
Daybed
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Separate bedroom
Separate dining area
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Down duvet
Day bed
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Bathrobes
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Club lounge access

Down duvets, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Down duvet
Day bed
Eco-friendly toiletries
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds, Club lounge access

Down duvets, minibar, in-room safe, desk

Privilege, Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Down duvet
Day bed
Eco-friendly toiletries
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Studio, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Down duvet
Day bed
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Down duvet
Day bed
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Down duvets, minibar, in-room safe, desk

Deluxe Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Presidential Suite

Down duvets, minibar, in-room safe, desk

Presidential Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Down duvets, minibar, in-room safe, desk

Standard Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Down duvet
Day bed
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Daybed
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 6
  • 3 Queen Beds
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About the area

Map
12 Lach Tray Street, Le Chan Ward, Hai Phong, 180000

What's nearby

  • Lach Tray Stadium - 2 min walk - 0.2 km
  • Hai Phong Opera House - 12 min walk - 1.0 km
  • Hai Phong Museum - 15 min walk - 1.3 km
  • Du Hang Pagoda - 18 min walk - 1.6 km
  • Aeon mall lê chân hải phòng - 3 min drive - 2.6 km

Getting around

  • Hai Phong Train Station - 11 min walk
  • Haiphong (HPH-Cat Bi) - 17 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬3 min walk
  • ‪Bà Cụ 51 Lạch Tray - ‬6 min walk
  • ‪Cà phê cốt dừa cô Hạnh - ‬7 min walk
  • ‪Bánh đa cua bể Cầu Đất - ‬7 min walk
  • ‪Bề Bề Tôm - ‬4 min walk

About this property

Mercure Hai Phong

Luxury family-friendly hotel near Aeon mall lê chân hải phòng
Located close to VinWonders Vũ Yên, Mercure Hai Phong provides a poolside bar, a corner/local shop and shopping on-site. Treat yourself to a body treatment or a massage at Bloom Spa, the on-site spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • A computer station, a reception hall and wedding services
Room features
All 233 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks and phones

Similar properties

1 bedroom, minibar, in-room safe, desk

Sheraton Hai Phong

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 255 reviews
The price is S$114
includes taxes & fees
9 Nov - 10 Nov
Sheraton Hai Phong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 270,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cuppa Gourmet Café
  • Flame Grill & Bar

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,714 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 270000 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

Frequently asked questions

Does Mercure Hai Phong have a pool?

Yes, this property has an outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Mercure Hai Phong?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Mercure Hai Phong on 23 Nov, 2025 start from S$91.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hai Phong?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Hai Phong?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hai Phong?

Checkout is at noon.

Does Mercure Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 356400 per vehicle applies.

Where is Mercure Hai Phong located?

Located near the airport, this family-friendly hotel is 1.7 mi (2.7 km) from Aeon mall lê chân hải phòng and 10.2 mi (16.4 km) from VinWonders Vũ Yên. Do Son Beach and Cat Ba National Park are also within 32 mi (52 km). Hai Phong Train Station is 11 minutes by foot.

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Mercure Hai Phong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 120 reviews
Rating 8 - Good. 28 out of 120 reviews
Rating 6 - Okay. 6 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teck Meng Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in
Stayed 4 nights in Feb 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel. It was near to where we needed to be in Hai Phong
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that the hotel was able to upgrade me due to false advertisement. The hotel is at its best. Beautiful view. Staff were all very nice and sweet.
Stayed 1 night in Aug 2018

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの圧力とお湯の温度が高ければベスト
Stayed 1 night in Sep 2025

8/10 Good

Yoshiyasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to enjoy the lounge in 27th floor but it's closed at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハイフォンではいつも利用しています。部屋もキレイで朝食も豊富です。
Stayed 1 night in May 2025

8/10 Good

Masoud

Liked: Staff & service
Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access
Stayed 3 nights in Mar 2025

10/10 Excellent

Leha

Liked: Amenities
people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!
Stayed 5 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and centrally

Everything was just great.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다
Stayed 4 nights in Dec 2024

10/10 Excellent

Srecko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインも早く、部屋もキレイでした。 朝食もバラエティ豊かで良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanna Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Stayed 10 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하이퐁여행 숙박은 이곳을 추천드려요

너무만족스런 호텔이었습니다. 로비 직원부터 청소, 식사까지 좋은인상만 남은 호텔이었어요. 꼭 재방문 할 예정입니다.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hai Phong. Staff was very helpful and friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

Marc-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expérience agréable grâce à cet hôtel et son équipe qui est au petit soin Merci beaucoup pour tout on reviendra sans hésiter !!
Stayed 6 nights in Feb 2024

10/10 Excellent

Kiwhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

식당 직원은 불친절

늦은시간 주변 관광 및 식사하는데 문제없이 재밋게 다녀왔어요. 레스토랑 직원들은 좀더 친절하게 대하면 좋겠어요 1층 인포, 5층 데스크 직원 친절해서 좋았습니가
Stayed 4 nights in Jan 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Stayed 1 night in Dec 2023

8/10 Good

Jiantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice but too hot. Avoid in the summer.

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall
Stayed 4 nights in Jul 2023