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Park Plaza Cardiff

Photo gallery for Park Plaza Cardiff

Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Park Plaza Cardiff

Park Plaza Cardiff

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Grey friars Road, Cardiff, Wales, CF10 3 AL

Explore the area

  • Popular LocationCardiff Castle6 min walk
  • Popular LocationPrincipality Stadium9 min walk
  • Popular LocationCardiff Bay17 min walk
  • AirportCardiff (CWL-Cardiff Intl.)35 min drive

Room options

About this area


Near a train station, Park Plaza Cardiff is in Cardiff City Centre, a neighbourhood in Cardiff with great shopping. The area's natural beauty can be seen at Forest Farm Country Park and Cefn Onn Country Park, while New Theatre and National Museum Cardiff are cultural highlights. TeamSport Cardiff and Parc All Weather Play are also worth visiting.

What's nearby

  • Capitol Shopping Centre - 3 min walk
  • St. David's - 4 min walk
  • Cardiff Castle - 6 min walk
  • Principality Stadium - 9 min walk
  • Cardiff Bay - 17 min walk

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 35 min drive

About this property

Park Plaza Cardiff

4-star hotel located in Cardiff City Centre
A terrace, dry cleaning/laundry services and a fireplace in the lobby are just a few of the amenities provided at Park Plaza Cardiff. Treat yourself to a body treatment, a body wrap or a hot stone massage at The Laguna Health and Spa, the on-site spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, features al fresco dining and light fare. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and free newspapers
  • Concierge services, a 24-hour front desk and smoke-free property
  • A lift, a front desk safe and multilingual staff
  • Guest reviews speak highly of the dining options and proximity to shopping
Room features
All 129 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • A meeting room


  • Terrace


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Hot tub
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Fireplace in reception
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels


  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties



Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 29 Nov,2022, prices found for a 1-night stay for 2 adults at on 19 Dec,2022 start from S$163.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Plaza Cardiff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Checkout is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is 0.1 mi (0.1 km) from New Theatre and 0.5 mi (0.7 km) from Principality Stadium. Capitol Shopping Centre and St. David's are also within 5 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Can I cancel my reservation for free at Park Plaza Cardiff and receive a full refund?

Yes, Park Plaza Cardiff offers free cancellation on select room rates, because flexibility matters! Please refer to Park Plaza Cardiff cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 553 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 315 out of 1000 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 74 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 38 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 20 out of 1000 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities



10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed. Fantastic bathroom - love the full mirror bathroom wall. Hall with real fireplace, sofas in front of it - spent there hour or something just chilling out. A bit crowded but nice restaurant - great Stroganoff. Heck, even fries were nice :) Nice, friendly and helpfull staff. You should pay them more - guys and ladies really deserve it. Dimmed lights are making fantastic climate to chill out, especially in front of that fireplace. Loud music from the restaurant...Dance, club music chilled atmosphere...don't play well for me. Again, they had own DJ, cool stuff. Things to improve: No USB chargers in the room of the high class surprised me a bit. Even Premier Inns have them. AC could be more effective. Car Park is sort of scandalous - bstrds from NCP charge you ยฃ30 a night (you can have discount from hotel, unfortunately didn't have time to claim it). I remember staying in cheap hotels for the same rate last year. They are automatic to charge you, but cannot automatise discounts or make it free for guests. Not too nice, especially as me and my wife driven from two parts of the country, left two cars at the car park - almost fifty quid for just parking...made me nuts this morning. Again, I am very happy about my visit. Hotel itself definitely deserves attention - just a hint for the owners: invest a little bit in update and upgrades, or at least strike a deal with NCP. They are not charging for parking overnight that much elsewhere...
Stayed 1 night in Oct 2022

10/10 Excellent

Stephen, Barnet
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and bathroom. Nice quiet room too. And great choice at Breakfast. Did not have time to use any of the Spa facilities-next time though!
Stayed 1 night in Oct 2022

6/10 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My honest opinion is that I really have no idea why it is ยฃ319 a night! Room was nice/breakfast was ok/ staff on reception really need to attend a customer services training day. The pool was nice, but again does not justify the cost per night.
Stayed 1 night in Oct 2022

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Great hotel lovely and clean. Great location. Staff lovely and friendly and helpful
Stayed 1 night in Aug 2022

4/10 Poor

Business traveller
Disliked: Staff & service
One of the 2 lifts was off for the entire staying. We had to use stairs also with luggages. The breakfast was really poor quality. The room service was not at level (they left dirty cups from the day before instead of replacing with cleaner ones)
Stayed 3 nights in Aug 2022

10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location with good clean facilities would recommended booking a treatment in advance for the spa, Dafydd on reception made us feel very welcome and was extremely helpful he was a credit to the Hotel. The breakfast was also lovely.
Stayed 1 night in Aug 2022

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022