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Reviews of Corran Resort & Spa

4 out of 5
Corran Resort & Spa
East Marsh, Laugharne, Carmarthen, Wales

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy dog friendly accommodation located off the courtyard. Not wonderful in bad weather as have to walk across the courtyeard in the rain to get to the main building.
Stayed 2 nights in Oct 2019

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very relaxing. Food was wonderful, highly recommended
Stayed 1 night in Nov 2019

6/10 Okay

Paul

Disliked: Cleanliness
Dead flys in room and got down graded when we complained
Stayed 2 nights in Oct 2019
Response from Corran Resort & Spa on 29 Oct,2019
Dear Paul, We apologise for the issue with flies in the room you had booked. As we are on marshland, once the farmers start spreading, we do sometimes have an issue with cluster flies. Once you brought this to our attention, we sorted the issue and offered you another room. We apologise for the room downgrade, this was the only room we had available at the time. As an apology, we gave you and your partner a 25 minute complimentary treatment of your choice and a bottle of wine with your evening meal. We hope this doesn't deter you from visiting us in the future. Kindest regards Team Corran

8/10 Good

Rhys

Stayed 1 night in Sep 2019

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This was a difficult stay for us as we had bad news to share. But the stay made it so easy for us to deal with the situation. Sam was amazing with my daughter and the staff overall were amazing. The food was out of this world and the mocktails were amazing. Thank you to everyone who worked on Friday the 20th through to Saturday 21st.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
So so.
The hotel and surrounding area are lovely. The food was great. The service was pretty poor thought. The staff were nice but there weren't nearly enough of them and they were poorly trained. On Sunday morning we were at our table for 30 mins before getting any food. Shame. The spa treatments were great though.
Stayed 2 nights in Sep 2019

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel!!
A poor excuse for a Hotel and Spa Resort. Shouldn't be rated 4 star. Lovely staff but run off their feet so rooms not very clean and long waiting times in the restaurant and bringing the wrong order. Only one veggie option which was very bland and not worth £12.95! The spa consisted of a small pool and a very small sauna, that's it! So sad as it is in a lovely setting but there was no one in charge and it looks there's very little money being spent on its upkeep and being run in to the ground. Definitely won't be going back or indeed recommending it to anyone.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thee property was historical,there were a lot of damaged things there
Stayed 1 night in Aug 2019

2/10 Terrible

elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location set in converted dairy barn.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel all the staff were very helpful and friendly. A very relaxing stay I would highly recommend this resort. Thank you
Stayed 4 nights in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review. We are so glad you enjoyed your stay with us and hope to see you again soon. Kindest regards Team Corran

8/10 Good

Nigel

Liked: Staff & service, property conditions & facilities, room comfort
A great hotel, but let down a bit in some areas
A lovely hotel. Our room was very spacious, with an excellent bed and a great bathroom. The dog friendly atmosphere was much appreciated. On the negative side, the restaurant wasn't brilliant and the nightclub style music playing at dinner absolutely did not add to the peaceful ambience! Although our room was generally pretty clean, the cleaning staff had overlooked the half sausage in a napkin hidden behind the box containing coffee etc, which was a little disappointing. All in all though, we enjoyed our stay.
Stayed 2 nights in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review and we are glad you enjoyed your stay at the resort. We have very recently changed our housekeeping team and hope to see huge differences in the cleanliness of the resort. This is something we take extremely seriously to maintain our high standards. We hope to see you back here again soon. Kindest regards Team Corran

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovley hotel and spa. Food and drink was fanta
Stayed 2 nights in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review. We are so glad you enjoyed your stay here. we take great pride in the food and drink we offer. we hope to see you again soon. Kindest regards Team Corran

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
thank you for your review. we hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service
A little tired but excellent value with very spacious and interesting rooms
Stayed 1 night in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
thank you for your review. We are currently under going some refurbishment of the resort and rooms. This can take a little while due to relying on when we have rooms free however we hope to have everything done in the next few months. we hope to see you again soon. kindest regards Team Corran

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a four star rated hotel. Breakfast wasn’t very good.
Stayed 2 nights in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review. We apologise breakfast wasn't what you expected. We take great pride in the food we cook here. Everything is locally sourced and cooked fresh. we hope this does not deter you from visiting us again. kindest regards Team Corran

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Peaceful location, fantastic facilities, great rooms, great staff and great food. What's not to like?!
Stayed 1 night in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review. We totally agree! We are so glad you love and appreciate the resort as much as we all do here. Hope to see you again soon. Kindest regards Team Corran

10/10 Excellent

Celyn

Stayed 1 night in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
thank you for your review. We hope to see you again soon. Kindest regards Team Corran

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont be disappointed
What an amazing stay , it is a fantastic place rooms to die for and so so peaceful . Cant wait to go back already
Stayed 1 night in Jul 2019
Response from CorranResort&Spa on 10 Aug,2019
Thank you for your review! we are so glad you enjoyed your time with us at the resort. We look forward to seeing you again soon. Kindest regards Team Corran

4/10 Poor

Kesh, Cambridge, UK

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We came for a four night stay from Cambridgeshire, a much needed break. The flower planters by accommodation are uncared in the courtyard looking shabby. Our leather sofa worn/dirty& tired looking lounge. The bathroom in need of a refurb. Cleanliness a little slack. Some mould issues around bath & the window. I can't for the life of me see why this is a 4 star hotel & if you are looking for that touch of luxury with a special someone I wouldn't waste money on this. The Bar area, disappointing, the furniture so worn. Simply not four star standard. However, the spa treatment was amazing but I was not given robe & slippers ahead of my 120min treatment but my wife was. We reported the hot towel rail not to be working. Used towel would need to be dried? Was there underfloor heating, if so, it wasn’t working. TV not functional due to lack of functional remote control. We addressed these issues three separate times. No one got back to us & the night porter had no answer. No doubt many would have had similar issues and reported but has there been an improvement? Clearly not. We also came across a under floor cable that was not connected & exposed. Watch out for the dust. We were woken up by an alarm early hours of morning & seeing the Night Porter running in the Courtyard shouting”malfunction” repeatedly. Hot breakfast portions inconsistent. Friendly service staff at breakfast. The hotel is charging 4* but is more 2-3*
Stayed 4 nights in Jun 2019

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality, great service and value for money
We really enjoyed our one night stay and your staff are what stood out for us. Though there weren’t many guests they made us feel very much wanted and at home. We reported a slight problem with a broken window catch that meant that in s high wind it rattled all night and they were apologetic and responsive. We didn’t get to test the spa or fitness facilities but the food was lovely and we thought the whole stay was great value for money.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, quite and relaxing. Staff very pleasant and helpful, accommodation very clean and spacious, heating was adequate for thi time of year, but in autumn and winter months, likely to be inadequate, as flooring in our unit was flag stones and pebbles in the bathroom. The breakfast was excellent as was the evening meal, the desserts were a bit pricey. We had a nice stay and would go there again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got married here in 2016 and came back for our anniversary. We love it here. Our food was amazing ! Best we’ve had. Rooms are clean and stylish. My favourite place to stay !
Stayed 1 night in Jun 2019

6/10 Okay

Tracey

Disliked: Cleanliness, property conditions & facilities
We arrived at 2pm, that's what hotels.com instructed. They wouldn't let us in our room until 3pm, and were anlittle condescending! That should be rectified. Not a good start. The pool was tired looking, some green mildew on walls. The Jacuzzi is no longer there, broke back in Dec. The room was nice, but no view like it said of stables? Claustrophobic really. Shouldn't advertise and view, if there isn't one. Hardly any staff around. Maybe 1 person at breakfast. Limited breakfast. Had a little boy with me, no children's menu. I wanted pancakes and a cooked breakfast but couldn't . The place looks a little tired, moral a bit malaise. I wouldn't rush back.
Stayed 1 night in May 2019
Response from Team Corran on 29 May,2019
Hi Tracey, Thank you for your feedback. Apologies for the confusion regarding check-in time. Check-in is 3pm and i will be in touch with Expedia to make sure they have updated this on there system. We are currently under going some essential maintenance across the resort. This includes painting the pool and spa areas. We have recently had a new seating decked area made to allow more room for our guests to relax. We hope you got to use and enjoy this. Sorry to hear about your breakfast. Our breakfast menu does include several cooked breakfast options and pancakes. We do also have a children's menu. These are both available everyday. Stable view would be of our converted stables situated within the resort. We take great pride in the history of our resort and the rustic feel it gives. We hope that you decide to visit us again in the near future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Very relaxing good food
Stayed 2 nights in May 2019
Response from Team Corran on 29 May,2019
Hi Brian, Thank you for your review. We are glad you found your time here relaxing and got to try our tasty locally sourced food. We hope to see you again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa hotel,lovely rooms,get food and friendly staff,will be back. Cheers Steve
Stayed 2 nights in May 2019
Response from Team Corran on 29 May,2019
Hi Brian, Thank you for your review. We are so glad you enjoyed your stay with us at the Corran and hope to see you again soon.

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely - Food was amazing
Great little stay, the staff were so friendly and the food was amazing! The only negative is the pool is very small and the hot tub was out of order. I had a massage treatment which was expensive but fantastic. If I was being picky some areas around the grounds did need tidying up and some tlc but overall a lovely little hotel and nice romantic break.
Stayed 1 night in May 2019
Response from Team Corran on 23 May,2019
Hi Jenna, Thank you very much for your feedback, the good and the bad points. We are happy to hear you enjoyed your stay with us. and we look forward to welcoming you back soon! Kindest Regards Team Corran