Hotels near Cartagena Botanical Garden Guillermo Piñeres

"10/10 g"

"The location of the hotel is indeed secluded, with virtually no surrounding amenities. While the beach staff were courteous and attentive—particularly Edwin, who demonstrated exceptional service and professionalism—this was unfortunately the only positive aspect of the stay. The condition of the hotel is deeply concerning. The property is severely outdated and exhibits clear signs of neglect. There was visible mold throughout the pool area, particularly around the slide pool, posing a potential health hazard. Additionally, multiple tiles were missing inside the pool, and the surfaces were extremely slippery, creating a dangerous environment. As a direct result of these unsafe conditions, I suffered a fall while walking in the pool area. Paramedics were called to assess my condition; however, there was a complete lack of any follow-up or incident management by the hotel. I sustained a shoulder injury and significant abrasions to my knee, yet no apology, acknowledgment, or concern was expressed by the staff or management. This level of negligence, both in terms of facility maintenance and guest care, is unacceptable and raises serious concerns regarding the hotel’s commitment to safety and basic standards of hospitality. "

"Clean rooms and breakfast was amazing"

"Walking distance from bus terminal Only confused no clear outdoor sonage"

"We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times. "

"The staff was excellent. Everybody made sure you feel good and enjoy your stay. The location was perfect. Easy access to everything. I would definitely recommend it. "

"The pool was enjoyable. The room did not cleaned everyday. You have to request that reception for them to clean your room. The outlets next to the bed and where the workspace was were below which was inconvenient. I wish they would have been higher on the wall."

"Muy buen servicio"

"Room was clean and staff was nice. Food pretty good. The shower turns scalding hot for a few seconds often, like when someone flushed a toilet in the old days. No walkability to restaurants or really anything. In a very industrial area. The A/C was great. And they have a game room with ping pong, pool table, foosball, and chess/checkers. The game equipment is kinda old. My queen bed room was $20/night. Definitely a steal compared to US rates, but you get a little less. "