Hotel Fenix Beach Cartagena

Beachfront, with spa services

Choose dates to view prices

Where to?

Dates

November 2025

16

December 2025

On the beach, white sand, beach cabanas, sun-loungers

Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff.

VIP Access

Excellent

Popular amenities

24/7 front desk
Bar
Spa
Breakfast included

17 Nov - 18 Nov

Get more when you're a member

Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Learn more

Room options

Check availability for these dates

Tonight

Nov 16 - Nov 17

Tomorrow

Nov 17 - Nov 18

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

2 bedrooms, premium bedding, minibar, in-room safe

Superior Double Room

Wonderful

Highlights

Balcony

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout curtains

Premium bedding

Designer toiletries

25 sq m
Sleeps 2
1 King Bed

Family Bungalow, 2 Bedrooms

Exceptional

Highlights

Garden

Terrace

Separate dining area

Individually furnished

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

60 sq m
2 bedrooms
Sleeps 7
1 King Bed, 2 Twin Beds and 1 Queen Bed

Superior Bungalow

Very good

Highlights

Garden

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Separate bedroom

30 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Bed

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Exceptional

Highlights

Individually furnished

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

Designer toiletries

Private bathroom

80 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Luxury Villa

Excellent

Highlights

Individually furnished

Private pool

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

Designer toiletries

80 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Casa Deluxe - Casa Playa

Highlights

Separate dining area

Individually furnished

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

3 bathrooms

140 sq m
4 bedrooms
Ocean view
Sleeps 9
3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

Family Villa

Highlights

Separate dining area

Individually furnished

Private pool

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

120 sq m
2 bedrooms
Sleeps 8
2 King Beds and 4 Twin Sofa Beds

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Exceptional

Highlights

Separate dining area

Individually furnished

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

Designer toiletries

65 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Beds

Standard Bungalow

Highlights

Individually furnished

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

Designer toiletries

Private bathroom

25 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Bed

About the area

Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

Playa de Punta Arena - 2 min walk - 0.2 km

Getting around

Cartagena (CTG-Rafael Núñez Intl.) - 29 min drive

Restaurants

Society Bar At Hilton
Marketing
Charlie’s Coffee
Julia's Food
Las Chivas

About this property

Hotel Fenix Beach Cartagena

Upscale hotel near San Fernando Fort

Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar and a beach bar. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner and light fare. Enjoy on-site activities, such as boat tours, kayaking and ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.

Additional perks include:

An outdoor pool, along with a swim-up bar
Airport drop-off service (surcharge), express check-out and a ballroom
Beach towels, a 24-hour front desk and a vending machine
A banquet hall, smoke-free property and a front desk safe
Guest reviews speak highly of the helpful staff

Room features

All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.

Other conveniences in all rooms include:

Designer toiletries and showers
43-inch flat-screen TVs with Netflix, streaming services and premium channels
Wardrobes/cupboards and daily housekeeping

Similar properties

Pool
Breakfast included
Kids pool
Free WiFi

24 Nov - 25 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour airport drop-off shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free full breakfast available daily 8 AM to 10 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

Boat tours
Ecotours
Kayaking
Library
Outdoor pool
TV in common areas
Water sports equipment

Family friendly

Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Rooftop terrace

Spa

Couples treatment rooms
Deep-tissue massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lever door handles
No lift
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance

More

2 floors
7 buildings
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

43-inch flat-screen TV with premium cable channels
Netflix
Streaming services

Food and drink

Minibar

More

Air conditioning
Individual furnishings
Laptop workspace
Safe
Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 90000 per pet, per night

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Administrative fee: COP 6000 per person, per night
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
Airport shuttle fee per child: COP 60000 (up to 4 years old)
Pet fee: COP 90000 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

There is limited hot water on site

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 8:00 AM to 9:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Playa Vista Tierra Bomba Island

Fenix Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel

Hotel Fenix Beach Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 16 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 17 Nov, 2025 start from S$266.80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Fenix Beach Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 60000 per vehicle applies.

Where is Hotel Fenix Beach Cartagena located?

Nestled on the beach, this Cartagena hotel is 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Cesar

3 Nov, 2025

Liked: Cleanliness, staff & service, amenities

Good place

Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo

6 Sept, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great atmosphere and views. The best feature is their private beach, free of annoying sellers, which is rare in Cartagena. The staff was very attentive and the food was delicious.

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

1 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip.

Stayed 3 nights in Jul 2025

8/10 Good

Guadalupe C

15 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the personel . And the rooms. Nice an quit . Only thing i did not like not having access to stay longer out in cartagena downtown..since the boat has hrs to come n go from the island. Making you stuck in the Island.

Stayed 8 nights in Sep 2025

10/10 Excellent

Tristan

1 Jun, 2025

The staff have been incredible and so great!

Stayed 1 night in May 2025

8/10 Good

David

23 Jun, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The staff are the best part. The beach is rocky and a boat is required to leave the property.

Stayed 4 nights in Jun 2025

10/10 Excellent

Beatriz

11 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff really friendly

Stayed 2 nights in Mar 2025

2/10 Terrible

Chris

17 Sept, 2025

Disliked: Staff & service, property conditions & facilities

Property was very poorly maintained. Air conditioning and television did not work on arrival, shower drain stopped up and flooded bathroom and bedroom, waited one and one half hour for food at lunch. Staff was nice but not competent. One of my worst hotel experiences ever.

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

28 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix Beach

Todo excelente

Stayed 1 night in Apr 2025

8/10 Good

Camilo

24 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place

Stayed 2 nights in Feb 2025

10/10 Excellent

tamu

2 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked thay it was secluded and the beach was there to use at all times. Staff members were all s friendly and helpful.

Stayed 3 nights in Mar 2025

10/10 Excellent

Argeliza

19 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was very comfortable. The people were very nice and the food was amazing. A perfect stay for a couple.

Stayed 2 nights in Jan 2025

4/10 Poor

Matthew

28 Feb, 2025

Disliked: Amenities, property conditions & facilities

Easy to get to

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

24 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay; this beach stay will allow you to enjoy proper beaches with safety and top notch customer service. The employees are very friendly and the few third party vendors you do encounter are actually pretty friendly and not pushy at all, it seems they understand the atmosphere and the fact we are guests at this hotel. Overall lovely, lively and friendly… the WiFi is flaky and somewhat unreliable, however, with a bit of patience you can get what you need done.

Stayed 1 night in Jan 2025

2/10 Terrible

Alejandro

10 Sept, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

My toilet in my room kept overflowing even after it was fixed the first time. No phone so I would have to leave my room if I desired anything for me or for the room. Early morning construction woke me up. At night dogs around the property would bark at night, and worse if it starts to rain. I saw dogs without their leash and saw two cats around the reception area. I mean why have animals wandering around the property? One of the dogs barked at me as it was blocking the path to go to my room. Furniture at the beach were dirty and covered with ants. I went to gag some breakfast and I sat down waiting for 15 minutes to be served. I lost my patience and left. Thank goodness there were snacks in my room and water in my minibar. I miss the hop on and off bus tour because the boat couldn’t make it on time to the hotel due to the rain. Plus as I walked around to explore the property the walkway had cracks and I almost fell. I was miserable

Stayed 7 nights in Sep 2025

2/10 Terrible

Tat

6 Jun, 2025

Disliked: Amenities, property conditions & facilities

The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.

Stayed 2 nights in Jun 2025

8/10 Good

ilse

9 Apr, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely place though the beach waters were not transparent like the images. I was really looking forward to my stay but overall was a little disappointed for the price. You have to go by boat so it’s not the place behind a place that you can come and go easily. When I reached out to the hotel via email to get answers, the person responding seems to have no clue. You have to take a boat either at one or five, which means that you spend two hours waiting for check-in And your day kind of gets killed. The first day waiting. Poor service. I could not get a single waiter to take my order despite their being like five people looking at their phones. That same night I had a similar problem and the next day same thing. That was a little surprising because there’s so much staff. Overall, they need to have better training for their people, but it’s a nice place. Lovely woman doing yoga was the most attentive person.. one of the days we had full construction and sound at the beach all day and that was the one day that I had designated not to work— so that was disappointing.

Stayed 1 night in Apr 2025

2/10 Terrible

Kristina

24 Mar, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Disappointing Stay – Poor Management & Construction Issues We stayed in Villa 4 and were never informed about construction at Villa 3, right next door. On our first night, hammering continued past 10 PM. I messaged the hotel via WhatsApp, but they never responded. The next night, it happened again, and I had to go to reception before anyone told them to stop. The next morning at 8 AM, the hammering started again. With three nights left, we asked for a refund for the last two nights, but the hotel refused. The boss denied the noise ever happened, implying I was lying—good thing I recorded it! She also lied to her staff, saying she had spoken to me when she hadn’t. The outdoor bathroom was covered in dust and paint from next door. The pool was always dirty with leaves, bird droppings, and bugs. At night, bats flew around the pool, feeding on the insects. The food was overpriced and mediocre, with a limited menu. The only positive was the staff, especially Jesús, who went above and beyond. We left early to stay in the city. While we got a small food discount thanks to my audio recording, this was a terrible experience. I do NOT recommend this place unless major changes are made.

Stayed 7 nights in Mar 2025

4/10 Poor

Alba

3 Mar, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

I had the pleasure of visiting the beautiful country of Colombia with my sisters and daughter just this past week needless to say it's absolutely beautiful & colorful! We stayed at Fenix Beach Cartagena- would like to shout out Wessley he was amazing his customer service was the best received through our stay with that said we had many inconveniences at this location that let us not wanting to return or recommend to anyone. 1. The room we booked was WITH a king size bed in which we did not get in our room. 2. The wait at the airport was so extensive we had to pay for an additional charge of $30,000 pesos ($7.31 USD) per hour our driver waited which that wasn't the problem the issue is once at the hotel and after checking in we owed an additional $5,000 pesos per hour because it was $35k not $30k. 3. The food took 1 1/2- 2 hours to come out, twice they forgot about my food after the long wait the hotel wasn't even busy to say that was an excuse. 4. The boat to the city- boat is on a schedule to and from the city when the times were provided, they didn't mention an additional charge until getting on the boat they stated if we wanted to go to the city, it was a charge per person. 5. We purchased a bottle (off the property) asked for ice and lime since the bottle wasn't purchased there they would provide for a fee of $100,000 pesos ($24.37 USD) 6. Upon checking out they stated we "stained" a towel and charged us $50,000 pesos ($12.19 USD) towel was not stained it was dirty.

10/10 Excellent

Alexandra

25 Oct, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beach view was amazing and the food options were delicious.

Stayed 1 night in Oct 2025

8/10 Good

Vicki

17 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and made it a great experience.

Stayed 1 night in Oct 2025

10/10 Excellent

Cinthia

11 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Paraíso definitivamente, puedes disfrutar de los perritos que son súper cariñoso y lindos Volveré pronto

Stayed 1 night in Sep 2025

8/10 Good

Frank

10 Oct, 2025

Liked: Staff & service

Buen servicio, muy buena comida, algunos servicios no son tan efectivos, no ofrecieron beneficio de vip acces y a otros huespedes si se los ofrecieron, no tienen descuentos con la membresia de expedia como se anuncia, en general buena atencion, deficiencia en caliez y atrapar al hueped para que regrese. Le daria un 7

Stayed 4 nights in Oct 2025

10/10 Excellent

MA. TERESA

12 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tiene acceso directo a la playa

Stayed 2 nights in Sep 2025

8/10 Good

Jenny Tejeda

12 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Está retirado del centro, la playa está Linda

Stayed 4 nights in Sep 2025

Hotel Fenix Beach Cartagena

Choose dates to view prices

Photo gallery for Hotel Fenix Beach Cartagena

Reviews

Popular amenities

Get more when you're a member

Room options

Check availability for these dates

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

Highlights

View all photos for Superior Bungalow

Superior Bungalow

Highlights

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

View all photos for Luxury Villa

Luxury Villa

Highlights

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa

Highlights

View all photos for Family Villa

Family Villa

Highlights

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Highlights

View all photos for Standard Bungalow

Standard Bungalow

Highlights

You may also like

Isla Corona

About the area

What's nearby

Getting around

Restaurants

About this property

Hotel Fenix Beach Cartagena

Similar properties

Hotel Dann Cartagena

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Hotel Fenix Beach Cartagena Reviews