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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, free WiFi, linens

Guest reviews

3.8/5 Good
623 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationRio Cartagena Casino6 min walk
Popular LocationPlaza Bocagrande Commercial Center14 min walk
Popular LocationCastillo Grande Beach14 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)22 min drive

Choose dates to view prices

  • Superior Room, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds
  • Standard Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds
  • Executive Room, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsExecutive Room, Business Lounge Access
  • Superior Room, Ocean view

    4.1/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 4
    More detailsSuperior Room, Ocean view
  • Woman Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsWoman Room
  • Room (Tematic Room)

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRoom (Tematic Room)
  • Business Room, Concierge Service, Tower

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsBusiness Room, Concierge Service, Tower

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cartagena

Located in Cartagena's Bocagrande neighbourhood, Hotel Cartagena Plaza is in a shopping district and on the waterfront. Shoppers can visit Plaza Bocagrande Commercial Center, while everyone can enjoy the natural beauty of Bocagrande Beach and Castillo Grande Beach. Travelling with kids? Don't miss Cartagena Fishing Club.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Rio Cartagena Casino - 6 min walk
  • Plaza Bocagrande Commercial Center - 14 min walk
  • Castillo Grande Beach - 14 min walk
  • Hospital Naval de Cartagena - 6 min drive
  • Cartagena Fishing Club - 12 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Restaurant Le Place – Serves breakfast, lunch and dinner. Reservations required.

About this property

Hotel Cartagena Plaza

4-star beach retreat just steps away from Bocagrande Beach
At Hotel Cartagena Plaza, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 311 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Free local calls, hairdryers and safes are among the other amenities that guests will find.
Hotel Cartagena Plaza offers 311 forms of air-conditioned accommodation with a safe and a hairdryer. 40-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

All-inclusive details

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 6:30 AM–10:00 AM
2 restaurants
1 poolside bar and 1 bar
24-hour room service

Things to do

Arcade/game room
Fitness centre
Nightclub
Outdoor pool
Spa services

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club
Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
1 meeting room
Conference centre

Outdoors

Beach umbrellas
Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

40-inch LCD TV
TV channels

More

Desk
Free local calls
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hotel Cartagena Plaza and receive a full refund?
Yes, Hotel Cartagena Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Cartagena Plaza cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Cartagena Plaza?
As of 5 Jul,2020, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on 1 Aug,2020 start from SG$144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at Hotel Cartagena Plaza?
Check-in is from 3:00 PM to 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Cartagena Plaza?
Checkout is at noon.
Is this hotel all-inclusive?
Some rate plans available at this hotel are all-inclusive.
Where is this hotel located?
This family-friendly Cartagena hotel is located on the waterfront, within a 10-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 15 minutes.

Guest reviews

Overall score and ratings for Hotel Cartagena Plaza

3.8
5 - Excellent
181
4 - Good
223
3 - Okay
137
2 - Mediocre
47
1 - Poor
35
4.0
Cleanliness
3.8
Service and Staff
3.9
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great place to stay Staff were excellent Bed mattress was very comfortable

Stayed 7 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great staff. Very helpful. Thanks Juan for your help with reading instructions on my upset stomach medicine

    Stayed 8 nights in Jan 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities

    Stayed 5 nights in Dec 2019

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service
    Trip to Columbia Cartagena

    Family and I checked into our Hotel at 245pm, 15min right before their 3 p.m. check-in. They would not allow us to receive the key until 3 p.m. We had no issues with this so we went to take a quick look at the pool. Came back 3pm to get our key. We noticed several people agitated, trying to get their key. I went to the front counter requesting my key but they said I had to wait in the long lines all over again just to get my key. I waited in the line she had me wait and once I got to the front they advised me I was in a wrong line. I got into correct line only to have people from a different line jump into mine. I was there 30 minutes when I started seeing new people arriving checking in and getting the key after I had checked in over 45 minutes ago.

    Stayed 1 night in Dec 2019