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Reviews of ibis Cartagena Marbella

3 out of 5
ibis Cartagena Marbella
Avenida Santander #47-90, Cartagena, Bolivar

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 949 reviews" "
Rating 8 - Good. 316 out of 949 reviews" "
Rating 6 - Okay. 110 out of 949 reviews" "
Rating 4 - Poor. 56 out of 949 reviews" "
Rating 2 - Terrible. 62 out of 949 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Clara Marcela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No me gustó, mala y cara
Stayed 1 night in Apr 2024
Response from Grace Guette on 22 Apr,2024
Estimada Clara,Le agradecemos el tiempo que se ha tomado para hacernos llegar la calificación sobre su estancia, en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros.Reciba un cordial saludo,Grace Guette

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LocAtion
Stayed 1 night in Apr 2024
Response from Hotel Ibis Cartagena on 14 Apr,2024
Dear Jesus,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Xochitl

Liked: Cleanliness
Las opciones de comida alrededor del establecimiento eran limitadas.
Stayed 4 nights in Mar 2024
Response from Hotel Ibis Cartagena on 17 Apr,2024
Estimado Xochitl,Muchas Gracias por sus comentarios, acerca de nuestro hotel que contribuyen a nuestro mejoramiento! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

6/10 Okay

Ismail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is Ibis, so the standards are as expected. Worth the money. Outside the Old City in a boring area but walking distance to fun. The main issue for us was that you can’t open any windows to get fresh air. You rely on the air conditioning. That wasn’t enough for us. The air in the room felt stagnant in the mornings.
Stayed 4 nights in Mar 2024
Response from Grace Guette on 2 Apr,2024
Dear Ismail,Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us.Best regards,

8/10 Good

Carlos, Miramar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of this hotel were nice and breakfast was very good. Hotel is located in front of an important avenue which it's so noisy
Stayed 2 nights in Mar 2024
Response from Grace Guette on 23 Mar,2024
Dear Carlos,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Laura

Muy buena la experiencia , bien localizado su personal muy atento y el desayuno muy bueno con bastante variedad
Stayed 3 nights in Mar 2024
Response from Grace Guette on 20 Mar,2024
Estimada Sra. Laura,Muchas Gracias por su calificación acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Edelfida

Liked: Cleanliness, amenities
Love location just in front of the beach , transport, shops, staff, food, happy hours, its a mix of basic with a special touch make the hotel cozzie and perfect So happy fill up my expectetion and more
Stayed 1 night in Mar 2024
Response from Grace Guette on 18 Mar,2024
Dear Edelfida,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Nothing
Stayed 3 nights in Mar 2024
Response from Grace Guette on 17 Mar,2024
Dear Rosa,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Mar 2024
Response from Grace Guette on 17 Mar,2024
Dear Jesus,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2024
Response from Grace Guette on 15 Mar,2024
Estimado Sr. GermanMuchas Gracias por sus comentarios, acerca de nuestro hotel que contribuyen a nuestro mejoramiento! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

8/10 Good

FABIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Grace Guette on 11 Mar,2024
Estimado Fabian,Le agradecemos enormemente su calificación, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and reasonable value. Over all clean and the staff is very nice and tries the best to accommodate clients. Language barrier is less of an issue than other places in Colombia, many of the staff speak enough english to get by (I also used my very basic Spanish a few times). A few areas of the hotel could use some love (like the spaced tiles on the room floor) but nothing major that would affect your stay. They gave me a Late check-out at 2PM without having to beg (it is probably subject to availability so don't take it for granted). The breakfast is quite generous with a nice variety. In summary, it is a clean safe and reasonably priced hotel, Great option for visiting Cartagena (less the 3$ Uber or a 25 minute walk) without being inside of the Cartagena madness.
Stayed 7 nights in Feb 2024
Response from Grace Guette on 8 Mar,2024
Dear Joseph,Thank you very much for your comments about our hotel that contribute to our improvement! We are glad you enjoyed your stay with us and hope to see you again soon.Best regards,

8/10 Good

james, Okotoks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sits on the edge of the water that has a strong onshore wind
Stayed 1 night in Feb 2024
Response from Grace Guette on 29 Feb,2024
Dear Mr James,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

Marcus

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac wasn’t working in the lobby, the staff really wasn’t paying attention to anyone and the hall smelled so bad to our room. The bathroom was dirty and the bed was uncomfortable. Great ocean view though!
Response from Hotel Ibis Cartagena on 16 Feb,2024
Estimado Marcus, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

10/10 Excellent

Julia

Liked: Amenities
So close to the beach and old historic town. The staff was very helpful and friendly
Stayed 5 nights in Feb 2024
Response from Hotel Ibis Cartagena on 16 Feb,2024
Estimada Julia,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Hotel Ibis Cartagena on 16 Feb,2024
Estimado Kyle,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are horrible . Phone didn't work
Stayed 7 nights in Feb 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Carlos,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

10/10 Excellent

Brent

Stayed 2 nights in Feb 2024
Response from Grace Guette on 20 Mar,2024
Dear Brent,Thank you very much for your comments about our hotel that contribute to our improvement! We are glad you enjoyed your stay with us and hope to see you again soon.Best regards,

10/10 Excellent

German, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel
Stayed 3 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado German,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

8/10 Good

Jose

Stayed 7 nights in Jan 2024
Response from Grace Guette on 20 Mar,2024
Estimada Sr. Jose,Muchas Gracias por su calificación acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

2/10 Terrible

Tatiana

Stayed 1 night in Jan 2024
Response from Grace Guette on 20 Mar,2024
Estimada Sra. Tatiana,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros.

10/10 Excellent

Ever, BOSTON

Stayed 1 night in Jan 2024
Response from Grace Guette on 20 Mar,2024
Estimada Sr. Ever,Muchas Gracias por su calificación acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía estuvo excelente, la ubicación es muy buena ya que está central a los sitios de interés
Stayed 3 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Jerry,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

Kesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Kesley,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

6/10 Okay

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Took about a half hour to wait in line to check in.
Stayed 2 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Owen,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

Seidy Quiros

Stayed 3 nights in Jan 2024
Response from Grace Guette on 20 Mar,2024
Estimada Sra. Seidy,Muchas Gracias por su calificación acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Julieta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I give it five stars due to the price point and all that it offers. The front desk was super lovely but especially the night auditor, she was honestly the best part of the hotel. She made our check in as smooth as possible and always had a smile on her face. I really recommend this property
Stayed 3 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Julieta,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

6/10 Okay

JULIA DE

Liked: Cleanliness, staff & service
Disliked: Amenities
A bit far from area attractions, had dinner 2x, meals were not worth having. Staff is very friendly.
Stayed 6 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Julia,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Maria,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

8/10 Good

ray

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 8 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Ray,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

Clarke

Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Clarke,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

Marcus

Stayed 2 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Marcus,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

10/10 Excellent

Joe

Stayed 4 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Joe,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

4/10 Poor

Pedro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room key was not working for the majority of our stay. The passport was a requirement that was not mentioned beforehand to avoid an extra fee. My partner and I had to take the elevator to our room and back down many times to access our room. Every time we requested a new key, we were given one and we still could not access our room. Maintenance people came to fix our lock at least twice, and we still were not able to access our room. Every time we contacted concierge for help, we were told the issue would be resolved and it never was. This was easily the most unpleasant hotel stay I’ve ever been apart of. I will never visit Ibis again and will actively recommend friends and family to avoid this place at all costs.
Stayed 2 nights in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Pedro,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

6/10 Okay

Kathleen, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Kathleen,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

4/10 Poor

salvador

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was smaller than what the pictures lead to believe, it smelled like bleach, and was pretty spartan. The bed was downright stiff and only one pillow per person. The shower had low water pressure and there were no hand towels or wash cloths. Lastly, the WiFi connection was spotty and required way too much personal information to log in and use. Location is convenient and the lobby area was clean. The elevator was fast. I did not have breakfast or used any other facility.
Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Salvador,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

4/10 Poor

Mondale

Disliked: Cleanliness, amenities, property conditions & facilities
Not enough amenities. No gym or swimming pool. Also, the hotel does not provide wash clothes for bathing, which is very strange. Food at restaurant is limited but staff are decent and help when they can.
Stayed 11 nights in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Mondale,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

2/10 Terrible

Keily

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Keily,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Jose,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

6/10 Okay

Monique

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Monique,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location & service, rooms felt a bit budget
Hotel is in a great location right by the beach, not such a busy neighbourhood, but close to the historical centre. Excellent and friendly service provided and they provided us rooms as high as possible as requested. Nice views from here. The only negatives are that the rooms feel a little dated and more like an ibis budget rather than standard. No shampoo provided, there was soap but it felt and looked like handsoap rather than body wash. But overall a good hotel.
Stayed 3 nights in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Adam,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

4/10 Poor

Jose

Disliked: Amenities
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Jose,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Elena,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

8/10 Good

Paul

Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Paul,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

6/10 Okay

Liza

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean and basic for sleeping. The area around the hotel wasn't the greatest since its in front of a public beach, which is pretty full. It is just a 7 mins uber ride to the walled city which is where we spent most of our time anyway.
Stayed 5 nights in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Liza,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Cartagena Marbella
We needed a place near the airport. The hotel was on the main road and easy to find. The hotel security is good. The room was a bit small, but it was fine for one night. (We had a 6:45 am flight and left at 4:00 am for the airport.) There is a nice beach on the other side of the road, but we did not try it out. (We did listen to the waves crashing onto the beach as we slept.) The hotel does not offer bars of soap or small bottles of shampoo; everything is in liquid bottle form. (I personally do not like liquid soap; I prefer a bar. I do not have a preference about shampoo as it is liquid whether in a large container or a small plastic one.) The bed was good and the hotel was quiet. We did not dine at the hotel restaurant but there is one on the second floor overlooking the beach.
Stayed 1 night in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimado Robert,Le agradecemos enormemente sus comentarios positivos, nos alegra que haya disfrutado su estancia con nosotros; esperamos pronto verlo de vuelta.Reciba un cordial saludo,

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the female staff members at the front desk seemed rude and can almost be viewed as racist when talking to and treating Hispanics and Americans of a darker color. They should understand their position and job and be held to a high standard of accountability when providing customer service. Unfortunately, they were absent for that class.
Stayed 2 nights in Dec 2023
Response from Hotel Ibis Cartagena on 13 Feb,2024
Estimada Alan,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia, lamentamos no haya cumplido sus expectativas; en Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo,

6/10 Okay

MR O

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Dec 2023

8/10 Good

Cuitlahuac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the employees friendly and helpful. The restaurant needs a little more variety of food.
Stayed 8 nights in Nov 2023
Response from Hotel Ibis Cartagena on 26 Nov,2023
Estimado Cuitlahuac,Muchas gracias por su calificacion acerca de nuestro hotel.Nos alegra que usted haya disfrutado su estncia con nostros.