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The Residence Bintan

Photo gallery for The Residence Bintan

Aerial view
Lobby lounge
View from room
Premium bedding, minibar, in-room safe, desk
BBQ/picnic Area

Overview of The Residence Bintan

The Residence Bintan

5.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

Explore the area

  • Popular LocationSanta Maria Cave39 min drive
  • AirportTanjung Pinang (TNJ)42 min drive
  • Popular LocationTrikora Beach43 min drive
  • Popular LocationSnake River Temple44 min drive

Room options

About this area

Bintan

Located in Bintan, The Residence Bintan is on a private beach. Trikora Beach and Tanjung Pinang Ferry Terminal are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as swimming.

What's nearby

  • Santa Maria Cave - 39 min drive
  • Trikora Beach - 43 min drive
  • Tanjung Pinang Ferry Terminal - 43 min drive
  • Snake River Temple - 44 min drive
  • Banyan Tree Temple - 55 min drive

Restaurants

  • Kedai Kopi Cahaya - 21 min drive
  • Kedai Kopi Wani - 20 min drive
  • Dapur Mimi - 20 min drive
  • Kedai Kopi CAHAYA Special Otak-Otak - 21 min drive
  • Kedai kopi "ARMED" - 20 min drive

About this property

The Residence Bintan

5-star luxury hotel by the ocean
You can look forward to a free return airport shuttle, an attached winery and a poolside bar at The Residence Bintan. This hotel is a great place to bask in the sun with a private beach, fishing and snorkelling. Indulge in a body scrub, a body treatment and a body wrap at the on-site spa. Enjoy brunch and more at the two on-site restaurants. Enjoy the gym, as well as activities, such as hiking/biking, archery and kayaking. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A free ferry terminal shuttle, free bike hire and a local area shuttle
  • Water sports equipment, free newspapers and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the size rooms at the property.
More conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • Rica Rica
  • Pool Bar

Things to do

  • Arcade/games room
  • Archery
  • Bike parking
  • Boat tours
  • Boating
  • Bodyboards
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Paddleboards
  • Playground
  • Snorkelling
  • Steam room
  • On-site winery

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Business services

  • Business centre
  • Conference centre (484 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Boat/paddles on site
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Mobile key entry
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3 PM - 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 720000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 720000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at The Residence Bintan?

As of 4 Jun,2023, prices found for a 1-night stay for 2 adults at The Residence Bintan on 12 Jun,2023 start from S$314.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Residence Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Bintan?

Self-parking is free at this property.

What time is check-in at The Residence Bintan?

Check-in is from 3 PM - 9 PM. After-hours check-in is not available.

What time is check-out at The Residence Bintan?

Checkout is at noon.

Does The Residence Bintan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Residence Bintan located?

Nestled on the beach, this Bintan hotel is 16.2 mi (26.1 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 312 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 82 out of 312 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 12 out of 312 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 8 out of 312 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 2 out of 312 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and quiet and comfy. You got everything you need for a 3day trip. It’s family friendly although we didn’t get the chance to visit the kid’s club or the farm. All staff here were very friendly and helpful. My 8yr old daughter didn’t want to leave! Will definitely go again!

8/10 Good

Vivienne

Stayed 2 nights in Mar 2023

8/10 Good

Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous getaway
Everything was fabulous including the weather. Staff were caring and excellent and relaxed. Will definitely be coming back again and again....
Stayed 2 nights in Jan 2023

10/10 Excellent

TINGXIAN

6/10 Okay

Wenting

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jan 2023

10/10 Excellent

shiu hung

Stayed 1 night in Jan 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to escape
The staff are just outstanding! So friendly and caring. The resort is nicely maintained. The beach is quite nice, although we spent our time by the pool.
Stayed 3 nights in Dec 2022

8/10 Good

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: - Resort is well-kept - Very friendly and nice staff. Great room service, very efficient - Very friendly farm manager, he took use around the farm and its fun feeding the animals - Its nice to walk around the resort, bicycles provided, buggy service is great Improvements: - Kids club is very boring. the playground is rather dirty and old. If there is indoor playground, it will be ideal - Only 2 restaurants.. food is decent but the portions are very small. and of course, it is pricey considering the portion. - Pool is very small.. no slides for the kids