"The location was amazing and the hotel was very clean. Very convient tram access just three stops from the city center. However, it got very hot in the rooms however. I waited to call the front desk because it seemed the air conditioning was working during the day but not as well at night but when it seems unbearable our third night I called the front desk and the fist thing they said was we should have told them when maintenance was there I was kind of taken aback and also tried to explain we didn’t call during the day because it was working then and we weren’t sure it was an issue till that night when it got unbearable, however they did graciously offer for us to stay in a different room and keep our stuff in that room that night, we did forgo this option because we didn’t want to leave our stuff in an unattended room nor take the time to move it late at night but we also realized after research another room would likely not have been better as it seems most hotels restrict air conditioning at night in Italy (we couldn’t turn the thermostat below 20 Celsius and even at that it felt much warmer). I do wish the hotel would’ve just been honest and explained this, however knowing it’s a thing now overall the stay was enjoyable. I also felt very safe there. They do have a cafe on sight for convenience, but I would not recommend. The food was subpar."
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