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Hotel Portofino

3.0 star property
Riverfront hotel with marina and nightclub

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Photo gallery for Hotel Portofino

Seasonal outdoor pool
Bar (on property)
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Parking available
  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Canal View

In-room safe, desk, soundproofing, free WiFi

Family Room, Canal View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 38 sq m
  • Canal view
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Double Room, Canal View

In-room safe, desk, soundproofing, free WiFi

Double Room, Canal View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Sea View

In-room safe, desk, soundproofing, free WiFi

Quadruple Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room (2+2)

In-room safe, desk, soundproofing, free WiFi

Quadruple Room (2+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

In-room safe, desk, soundproofing, free WiFi

Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

In-room safe, desk, soundproofing, free WiFi

Double Room Single Use

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Avda. Juan Carlos 1, Sector Portofino 1, C/Portofino 1, Castello d'Empuries, 17487

What's nearby

  • Minigolf Carmanso - 2 min walk - 0.2 km
  • Platja d'Empuriabrava - 12 min walk - 1.1 km
  • Karting - 3 min drive - 2.1 km
  • Aqua Brava - 8 min drive - 8.6 km
  • Roses Beach - 9 min drive - 8.3 km

Getting around

  • Vilajuiga Station - 16 min drive
  • Gerona (GRO-Costa Brava) - 50 min drive

Restaurants

  • ‪Hiper Montserrat - ‬17 min walk
  • ‪Restaurante Capitan - ‬8 min walk
  • ‪Sidreria Txot's - ‬12 min walk
  • ‪Trattoria Vecchia Milano - ‬8 min walk
  • ‪PURA BRASA Empuriabrava - ‬10 min walk

About this property

Hotel Portofino

Hotel near Roses Beach
At Hotel Portofino, you can look forward to a marina, a nightclub and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a bar.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Concierge services, tour/ticket information and smoke-free property
  • Multilingual staff, a lift and a vending machine
Room features
All guest rooms at Hotel Portofino include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, fridges and heating

Languages

Catalan, English, French, German, Italian, Polish, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 9.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Marina
  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Built in 2005
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 3 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.95 per person
  • Self-parking fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HG-002099

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Parking height restrictions apply

Property is also known as

Hotel Portofino Castello D'empuries
Portofino Castello D'empuries
Hotel Portofino Hotel
Hotel Portofino Castello d'Empuries
Hotel Portofino Hotel Castello d'Empuries

Frequently asked questions

Does Hotel Portofino have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Portofino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portofino?

Self-parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Hotel Portofino?

Check-in start time: 1 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel Portofino?

Checkout is at noon.

Where is Hotel Portofino located?

Situated on the waterfront, this hotel is steps away from Cap de Creus and Minigolf Carmanso. Platja d'Empuriabrava and Platja de la Rubina are also within 1 mile (2 km).

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Hotel Portofino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 136 reviews
Rating 8 - Good. 51 out of 136 reviews
Rating 6 - Okay. 16 out of 136 reviews
Rating 4 - Poor. 11 out of 136 reviews
Rating 2 - Terrible. 14 out of 136 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Karina

Liked: Staff & service
Disliked: Property conditions & facilities
Great location for the beach. Room was pretty run down but had a view of the canal. Pool was great. AC only came on at certain times.
Stayed 2 nights in Jul 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon compromis
Stayed 9 nights in Aug 2023

4/10 Poor

Charlotte

Disliked: Cleanliness, property conditions & facilities
Stayed in room 506 overall seemed nice to begin with. There was a mistery stain on one of the sheets but the reception which is located over the road was shut so couldnt alert staff till the morning. The rooms were 'cleaned' daily and all seemed fine untill we checked out and realsied we had bed bugs, we'd noticed bites but thought they were mosquitoes but upon opening luggage on return home our bags were filled with them.

2/10 Terrible

Steven de

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is dated and requires a lot of maintenance. The fridge was not working, one of the light fittings was hanging off the wall and not all of the lights were working. Just before going to sleep there was a drip from the roof. I advised reception and they sent someone up. Unfortunately it could not be repaired and a bucket had to be placed under the drip. The hotel was full so they advised we could not be moved. This drip went on through the night. Very uncomfortable stay
Stayed 1 night in Aug 2023

2/10 Terrible

JOSE, Houston

Disliked: Cleanliness, property conditions & facilities
There were many things broken or not in good condition. There was a leak in the ceiling of the bathroom, the vanity would not drain well, a light in the bathroom and another one in the room need to be replaced, a pillowcase was stained, the curtain was broken, the hair dryer was installed incorrectly so we could not use it, there was mold in the shower corners, the shower head was taped to the rod so it could not be raised or lowered. Light bulbs in a couple of corridors were blinking. There is an obvious disregard to maintain/repair the property. I have pictures of all this in case management wants to look at them.
Stayed 1 night in Jul 2022

2/10 Terrible

dominique

Disliked: Cleanliness, staff & service
Hôtel fermer à notre arrivée le soir à 18 heures problème dans cette hôtel nous avons été obligés de trouver un autre hôtel pas sérieux
Stayed 4 nights in Sep 2023

8/10 Good

Corentin

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Garcia

Liked: Cleanliness, property conditions & facilities, room comfort

Bon sejour

Hotel propre chambre propre petit déjeuner correct la piscine est excellente avec balneo des jets de partout tres bien pour la rééducation mais juste un petit bemol pour l'acceuil les receptionniste sont froid il reponde juste a vos question c'est tres froid
Stayed 2 nights in Sep 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities
Hemos estado muy agusto,la habitación era con vistas al canal y era muy bonita, el hotel pequeñito y tranquilo,y la piscina con chorros por todas partes. La habitación era grande con cama de 1:50 y la bañera era bastante grande también la verdad que me ha gustado mucho repetiré.
Stayed 1 night in Sep 2023

2/10 Terrible

Pilar

Liked: Staff & service
Disliked: Property conditions & facilities
Ruido toda la noche, no se ha podido dormir, otros usuarios protestando del ruido en los pasillos. Personal amable y buen desayuno, nos lo han ofrecido por las molestias. Sitio bonito, buena piscina, comodo, cercano a restaurantes, una pena de gente maleducada en el mismo pasillo.
Stayed 1 night in Aug 2023

10/10 Excellent

Moreno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfaitement Parfait

Stayed 2 nights in Aug 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, bien placé. Manque de place gratuite
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Stayed 1 night in Aug 2023

4/10 Poor

Yassine

Liked: Staff & service
Disliked: Cleanliness

Dommage sinon belle hôtel bon rapport qualité prix

Bonne laceuil malgré notre arrive tardive Piscine froide pas du tout chauffe malgré un soleil radieux Je pense que c'est dû aux feuille tombe des arbres de la rue à coter et qui une fois dans l eau elles bouchent les filtres de la piscine Feuille visible dans les filtres lorsque vous êtes dans la piscine Le pire nous avions la chambre 506 Ma femme et moi avons été pris de mangaisons les deux matins lors de notre revil Soit punaise de lit je n'espère pas soit la lessive utilisé mais bon séjour désagréable vis à vis de la piscine froide et de ces démangeaisons qui partais âpre sune bonne douche au reveil
Stayed 2 nights in Aug 2023

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos y las toallas estaban humedas y con manchas, la nevera apagada, pero lo peor de todo, fue que el aire acondicionado estaba roto, nos quejamos a las 14:00 (nada más hacer el check in), nos dijeron que lo iban a revisar, pero después de quejarnos varias veces en la recepción del hotel, nos informó el responsable de mantenimiento a las 21:00 que estaban intentando repararlo, y a las 23:00 nos dijeron que no lo habían podido reparar, la solución fue darnos un ventilador malo. La dirección del hotel no se puso en contacto con nosotros en ningún momento, nos sentimos ignorados por la recepcionista que nos atendió al llegar y estafados ya que nos daban largas y estaba claro que no iban a solucionar nada. Queremos dar las Gracias a Expedia, que nos pudieron reubicar, aunque eran cerca de las 24:00, nos lo solucionaron rápidamente. En resumen, no volveríamos al Hotel Portofino aunque nos regalasen la estancia.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Mysig stad, promenadavstånd från hotellet

Hotellet låg bra till med promenadavstånd till allt och Empuriabrava är fint med alla kanaler. Men själva hotellet luktade inte bra av fukt dessvärre. Men ändå prisvärt.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Ingrid

Stayed 1 night in Jul 2023

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil pas du tout sympathique Voisins très bruyants toutes les nuits Piscine de l’autre côté de la route
Stayed 3 nights in Jul 2023

10/10 Excellent

VINCENT

Stayed 1 night in Jun 2023

4/10 Poor

Cristina

Disliked: Staff & service, property conditions & facilities
Necesita una remodelacion
Stayed 2 nights in Jun 2023

8/10 Good

Jean Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfait

A l'arrivée nous avons eu un problème avec notre lit. Un pied s'est détaché. Nous l'avons signalé et immédiatement l'hôtel nous a affecté une autre chambre. Donc nous étions très satisfait. Pour le teste tout s'est bien passé même si l'activité "pub" en soirée se déroule jusque vers minuit...Nous étions au 3ème étage, cela ne nous a pas dérangé.
Stayed 3 nights in Jun 2023

6/10 Okay

Paul

Liked: Staff & service

Peu faire beaucoup mieux

Stayed 3 nights in Jun 2023

2/10 Terrible

Brayan

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

xavier

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023