Hotels near Castello Mackenzie

"Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property."

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."

"The service was excellent, very informative and patient. The room was beautiful and was in a perfect place wi the transport links just outside."

"Breakfast is amazing! Staff was great. Andre at the front desk was very helpful with recommendations and booking dinner reservations. We were a family of 8 with 3 rooms. The hotel is in a great location to shops, dining and transportation. Highly recommend staying here. "

"Convenient parking and location."

"Limited food and drink available within the building. Lots of graffiti on streets nearby."

"We arrived after midnight, tired and hungry the helpful person at the front desk let us know that if we wanted to go out (we absolutely did not) we might find a place open nearby or we could purchase the frozen meals from their freezer and they would heat them up for us we liked the look of the lasagna, the man brought it to our room along with drinks, plates and utensils. The room had everything we needed and check out wasn’t until 12 noon we really got some quality sleep during that time. I ran down right before breakfast closed to bring back some food to our room and all of it, was well cooked and delicious. The front desk called us a taxi and we headed for our Cruise. I would definitely return, for a longer break."

"Imposing modern hotel handily placed for exploring Genoa. Very welcoming staff who take care of your needs. Excellent breakfast provided to get you started. On the expensive side, but highly recommended. "

"If you're a light sleeper and wake up easily, you might want to avoid this accommodation. The rooms aren't well soundproofed, and you'll be woken up by cars and motorcycles passing by on the street. Aside from that, everything was fine."