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Refugio Pullao

2.5 star property
Beach hotel with hot tub

Choose dates to view prices

Photo gallery for Refugio Pullao

Aerial view
Lobby sitting area
Terrace/patio
Property entrance
Premium bedding, blackout curtains, soundproofing, free cots/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Panoramic Cottage

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 130 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

Premium bedding, blackout curtains, soundproofing, free cots/infant beds

Comfort Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed OR 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Premium bedding, blackout curtains, soundproofing, free cots/infant beds

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000

What's nearby

  • Tongoy Beach - 13 min drive - 7.4 km
  • Yutuy Beach - 18 min drive - 11.0 km
  • Yumbel Peasant Fair - 25 min drive - 17.8 km
  • MAM Chiloé - 26 min drive - 18.4 km
  • Costanera Castro - 27 min drive - 18.8 km

Restaurants

  • ‪Palafito Sabores de Mi Tierra - ‬23 min drive
  • ‪El Mercadito - ‬24 min drive
  • ‪Restaurant Travesía Chiloé - ‬25 min drive
  • ‪Rucalaf - ‬11 min drive
  • ‪Restaurant Palafito - ‬26 min drive

About this property

Refugio Pullao

Hotel in a rural location
You can look forward to a terrace, a coffee shop/cafe and a garden at Refugio Pullao. For some rest and relaxation, visit the hot tub. In addition to a fireplace in reception, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
  • Multilingual staff, a water dispenser and barbecues
Room features
All guest rooms at Refugio Pullao offer thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • Private gardens, wardrobes/cupboards and kitchens

Languages

English, German, Spanish

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Lobby sitting area

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Hot tub

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 20-per cent of room rate for check-in between 9:00 PM and 1:30 AM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)
  • Late check-in fee: 20 per cent of room rate for check-in between 9:00 PM and 1:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Frequently asked questions

Is Refugio Pullao pet-friendly?

No, pets are not allowed at this property.

How much is parking at Refugio Pullao?

Self-parking is free at this property.

What time is check-in at Refugio Pullao?

Check-in start time: 3 PM; check-in end time: 9:00 PM. Late check-in is available from 9:00 PM to 1:30 AM for a fee of 20%.

What time is check-out at Refugio Pullao?

Checkout is at noon.

Does Refugio Pullao provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per vehicle applies.

Where is Refugio Pullao located?

Situated in Castro, this beach hotel is within 9 miles (15 km) of Tongoy Beach, Yutuy Beach and Parque Alto Muro Aventura. Nuestra Senora de los Dolores Church and Yumbel Peasant Fair are also within 12 miles (20 km).

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Refugio Pullao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing place

We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time

2/10 Terrible

cristian

Liked: Cleanliness
Disliked: Staff & service
buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
Stayed 2 nights in Feb 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Stayed 1 night in Oct 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and service!
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury while still being outside the bubble

Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Stayed 2 nights in Mar 2019

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
Stayed 1 night in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Stayed 1 night in Dec 2018