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"Hotel in safe area, not far from the metro, and a pleasant walk through a park to a big shopping mall. Reception staff very helpful re getting to see the sights, buying tickets for the metro and the excellent hop on and hop off bus. Hotel recently taken over by Novotel, who are going to do major ..."

"Service at Sky Bar was slow, but good, easy access to town with convenient car park below hotel with complimentary parking for guests at the hotel."

"Incredible staff. Beautiful facility. Magnificent food. Tranquil. One of the most fabulous resorts. Loved it. A huge cut above. And be sure to go horseback riding with Rudolpho. A life experience. And my husband had never ridden"

"If you do not need amenities like gym, pool, etc why to pay more, this is the same thing I've asked myself since I only needed a good, clean bed."

"Beautiful view, extremely comfortable hotel. Lovely large fireplace in the lobby with comfy overstuffed furniture perfect for relaxing if the weather is not cooperative. Very good meals at jotel"

"Great place to escape in quarantine in the middle of the city"

"Lake view combined with excellent view of the snow capped Osorno volcano & the one next to it."

"Great place to stay, great location, great service, good food"

"The hotel staff were friendly and hospitable. Security were on point, morning breakfast was a plus, cleaning crew were great, most workers spoke a little bite of English that was a bonus for me. Hotel is located 3 blocks from major mall on a private quite street with many different restaurant to ..."

"The floors in the shower are absolutely dangerous, they are extremely slippery unfit for a shower. They need some sort of rubber mat and signage alerting you to how slippery they are."