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Hotel Lago Grey

3.5 star property
Lakefront hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Lago Grey

Restaurant
In-room safe, free cots/infant beds
Exterior
Front of property
Reception
Hotel Lago Grey offers a tranquil escape by the water. Enjoy a breakfast buffet, relax in the garden, and connect with free WiFi in public areas. The coffee shop and bar are perfect gathering spots after using the dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Multiple Beds (Twin)

In-room safe, free cots/infant beds

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, free cots/infant beds

Standard Double Room, 1 Queen Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, free cots/infant beds

Standard Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

In-room safe, free cots/infant beds

Superior Double Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

In-room safe, free cots/infant beds

Superior Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds (Twin)

In-room safe, free cots/infant beds

Standard Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds
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About the area

Located in Torres del Paine, Hotel Lago Grey is in a national park and on a lake. The area's natural beauty can be seen at Torres del Paine National Park and Glacier Grey.
Visit our Torres del Paine travel guideOpens in a new window
Map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000

What's nearby

  • Torres del Paine National Park - 47 min drive - 25.3 km
  • Lago Pehoe - 61 min drive - 30.3 km
  • Salto Chico Falls - 61 min drive - 30.3 km

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • ‪Rio Pingo - ‬15 min walk
  • Paine Grande Bar & coffee shop

About this property

Hotel Lago Grey

Hotel by the lake
Consider a stay at Hotel Lago Grey and take advantage of a free breakfast buffet, a coffee shop/cafe and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self-parking
  • Concierge services, a front desk safe and luggage storage
  • A 24-hour front desk, coffee/tea in reception and smoke-free property
Room features
All 60 rooms have amenities such as safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Is Hotel Lago Grey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lago Grey?

Self-parking is free at this property.

What time is check-in at Hotel Lago Grey?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Lago Grey?

Checkout is at 11:00 AM.

Where is Hotel Lago Grey located?

Situated on a lake, this hotel is 1 mi (1.6 km) from Glacier Grey and within 20 miles (32 km) of Torres del Paine National Park and Lago Pehoe. Salto Chico Falls and Cuernos del Paine Lookout are also within 20 miles (32 km).

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Reviews

Hotel Lago Grey Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 120 reviews
Rating 8 - Good. 35 out of 120 reviews
Rating 6 - Okay. 11 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

Reviews

10/10 Excellent

Satinath

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on the lake with gorgeous picturesque views and fantastic service.
Stayed 1 night in Jun 2024

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce petit coin de paradis est tout simplement merveilleux. Le personnel est souriant attentionné bienveillant, le cadre est splendide la chambre enchanteresse et la restauration de très bonne facture. Je recommande vivement et fortement cet établissement.
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall overpriced

Overall hotel is overpriced for what you get compared to other hotels in the park. Service is okisch but food/breakfast a bit disaponting
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Hélio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in Jul 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Great location to take the Lago Grey boat
Stayed 2 nights in Apr 2024

10/10 Excellent

ZIHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
Stayed 1 night in Sep 2024

8/10 Good

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations. Friendly staff. Good food!

6/10 Okay

Marilee

Liked: Cleanliness
Disliked: Staff & service
Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Stayed 2 nights in Dec 2024

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view and comfortable stay

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Lago Grey tem uma localização sob ponto de vista de paisagem magnífica - vista para Lago Grey e Glacial Grey. Hotel onde a gente se sente bem, atendimento muito bom com pequenas ressalvas a equipe da recepção. Opções de alimentação no restaurante maravilhosas, alta qualidade e preço adequado. Café da manhã maravilhoso. Todos os produtos de alta qualidade, feitos no próprio hotel, inclusive os pães e doces. Super recomendo.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Stayed 4 nights in Sep 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Stayed 1 night in May 2024

10/10 Excellent

maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to start the W-hike

Best choice, but still expensive.

4/10 Poor

CHONNAPINYA

Disliked: Property conditions & facilities
The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around.
Stayed 1 night in Apr 2024

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência!

Hotel bonito, possui instalações novas e modernas. O hotel possui restaurante e bar, o que permite comer e relaxar após um dia de passeio, já que não há opções próximas, já que ele está localizado dentro do parque. O quarto tem um bom tamanho e é mto bonito, com vista para o Lago, através de uma grande parede de vidro. Bom banheiro, com piso aquecido, mas a ducha deixou a desejar, pois estava com vários entupimentos e vazamento na sua base, prejudicando a vazão e direção da água. Falta de manutenção, que compromete o conforto do hóspede. Café da manhã mto bom, com várias opções.
Stayed 1 night in Aug 2023

4/10 Poor

Julie

Disliked: Property conditions & facilities
This hotel is highly overrated. Ratings are purely based on its location. The rooms are small and extremely basic. We had small bathroom with leaking toilet. Staff is totally overworked and exploited and thus tend to look and act that way. Can only buy water at the incredibly overpriced bar restaurant food and breakfast overpriced and mediocre at best.

4/10 Poor

Marina

Liked: Cleanliness
Disliked: Staff & service, amenities
El lugar es justo en el parque nacional lo cual pareciera conveniente sin embargo me limitó a los servicios que ofrece el hotel, que en cuando a restaurante y bar es excelente pero el área de excursiones es deficiente. No quisieron venderme excursiones porque iba sola, no me dieron alternativas ni soluciones, al plantear mi problema no hubo empatía alguna y por el contrario me dijeron que me debía tomar el día para descansar. El hotel es demasiado caro para lo que ofrece. Una gran decepción!
Stayed 3 nights in Jul 2024

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