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"Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay"

"Room was very clean. AC was good just a bit noisy. Very quiet surroundings. Close to places to eat and buy snacks, etc. "

"Very friendly and helpful staff"

"Room was clean, check in great, breakfast much better than the average buffet. Only downside is that the hotel isn't in the nicest part of Santiago "

"Great location, quiet (I think the windows were sound-proofed, as there was construction happening literally within 20 feet of our third-floor room - and we didn't hear a thing), nice breakfast, great staff. They also did a nice job on our laundry."

"The service was outstanding and breakfast delicious. I had issues with the rooms. The first I was given the toilet was damaged and the room I was moved to was dirty. They solved the issue. One thing that I assume they cannot change, is the bad odor that comes from the bathroom. I called reception and they said that when it is too hot outside the fumes from the sewer comes up the tubes. I had to open the balcony door to let it out. It was bothersome but I preferred to stay rather than moving into a third room. "

"A wonderful hotel!! "

"It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city. "

"First room a/c did not work so we were moved. All OK now"