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Refugia Chiloé

3.5 star property
Travelers find the perfect balance of coastal relaxation and adventure with pristine beaches, scenic bike rides, and restorative spa treatments

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Tierra Chiloé offers an all-inclusive seaside retreat with massages at Uma Spa and an outdoor pool overlooking the water. Enjoy horseback riding excursions and boat tours. Free in-room WiFi keeps everyone connected during their stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

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About this property

Refugia Chiloé

  • Hotel by the ocean
  • Consider a stay at Refugia Chiloé and take advantage of a free breakfast buffet, a terrace and a firepit. This hotel is a great place to bask in the sun with a beachfront location, rowing and kayaking. Treat yourself to aromatherapy, hydrotherapy or a massage at Uma Spa, the on-site spa. Enjoy on-site activities, such as boat tours and horse riding. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a library.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Free self-parking
    • Free bike hire, access to a nearby indoor pool and a vegetable garden
    • Tour/ticket information, books and water sports equipment
  • Room features
  • All guest rooms at Refugia Chiloé include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and bathrobes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Refugia Chiloé are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included

Water activities

  • Kayaking

Land activities

    • Cycling
    • Spa facilities
    • Limited spa services
    • Off-site tours

Lessons/classes/games

  • Yoga

Entertainment

  • On-site entertainment and activities

Other inclusions

  • Transport to off-site activities

Similar properties

Indoor pool
Hotel de Castro
Castro
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very good, 153 reviews
The price is S$89
includes taxes & fees
24 May - 25 May
Hotel de Castro
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 3 May and 2 October.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Refugia Chiloé have a pool?

Yes, this property has an indoor pool and an outdoor pool. The swimming pool is closed seasonally each year from May 3 until October 2.

Is Refugia Chiloé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Refugia Chiloé?

Self-parking is free at this property.

What time is check-in at Refugia Chiloé?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Refugia Chiloé?

Checkout is at 11 AM.

Are there all-inclusive benefits at Refugia Chiloé?

Some rate plans available at this hotel are all-inclusive.

Where is Refugia Chiloé located?

Nestled on the beach, this Castro hotel is within 9 mi (15 km) of Tongoy Beach, Yutuy Beach and Parque Alto Muro Aventura. Nuestra Senora de los Dolores Church and Palafitos de Castro are also within 12 miles (20 km).

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

8.0

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019
Verified

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

DERICK

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019