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"The staff at the front desk were exceptional with their assistance. It was above and beyond. And the rooftop breakfast was very good. The staff were eager and happy to assist. The evening cocktail hour on the rooftop was very pleasant. And once again the staff were great. "

"Wonderful stay – highly recommend! Beautiful complex in a quiet countryside setting, with a large pool and plenty of sunbeds. Breakfast was included, and dinner at the hotel was excellent value: buffet starters, two dishes from the menu, and unlimited dessert. As seafood lovers, we were very happy with the choice. Breakfast and dinner were so generous we didn’t need lunch. Staff were fantastic — special thanks to Tati at reception, the restaurant team, and Francesco at the pool. Everything was spotless. Only drawback: Wi-Fi didn’t reach our room or the pool, so we used mobile data. Location is peaceful yet convenient, about an hour to Pisa and 25 minutes to the beach. We’d happily return in the near future"

"Relays Sant’Elena was a piece of heaven! Luxurious and beautiful surroundings and caring staff who went above and beyond in every way, allowed for the most relaxing and special stay. I can’t wait to return!"

"The AC and toilet never worked, and the manager wanted us to stay in those conditions. The manager forcefully grabbed my friend's arm and led her to the AC unit, arguing that it worked. In addition to her rude manners, she displayed a very aggressive attitude. A manager should resolve the guest's problem, not impose their point of view, much less with a rude and disrespectful attitude. I would never go back to a place like that."

"Check-in was very easy and fast. The staff was friendly and helpful. The hotel entrance is beautiful, making it a nice place to stay."

"Wonderful stay. Beautifully curated property and rooms. Great breakfast and great mattress for amazing sleep. Hosts were wonderful. Could not ask for more!"

"We had a new 1 bed cabin. It was adequate for our needs for a week, if a little on the small side. There was no storage for our luggage, which took up valuable space and no kettle to boil water for tea. We had to use the saucepan. However pouring boiling water from a big pan into a small cup was tricky. Manager told us Italians don't use kettles.pool was good and short walk to beach."