Hotels with Swimming Pools in Central Plain

Overall a pleasant stay but the local staff should be trained better in terms of service to reflect that of a hotel managed by an international chain. Checked in at 12 am and was greeted by a staff who looked tired and fustrated to be working night hours.

The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.

Hotel front desk was under reno when we were trying to check out at 530am. It took us awhile to find the staff and managed to check out on time. It would be good if we were informed about the Reno before hand.

Always a pleasant stay at the Sofitel. Do not know why they could not find my Accorplus membership.