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"Third floor walk up room in furthest building from reception and after carrying our luggage up (no elevators) we come to find that our key cards don’t work. Pretty small room. Ok for a quick stay if coming in or out of SJO for the night. This is a 3 star hotel at best. "

"Not enough staff. Takes to long to ask for anything or get a person on the phone. Hotel halls extremely long the distance from one place to another was way too much. "

"Lovely place to stay. "

"A very modern property first opened in 2021. Very secure in many ways. Wonderful room. Great breakfast, including some Costa Rican favorites like gallo pinto. Great shuttle. Other great amenities. Safe neighborhood. One of the best places I’ve ever stayed at! "

"Great experience. Staff was very friendly "

"We liked our stay at this hotel, and like the Japanese restaurant, but here are things that could be better: initially we stayed in a room that was too noisy (facing freeway). Second, we would have liked to have more hand and face towels; there was only one for both my wife and I. The location of the hotel is not that good, in that there is no way to walk to any place, like outside restaurants and shops, so we had to always take taxis. The breakfast buffet was mediocre."

"Amazing place and excellent location. "

"A wonderful night sleep after a long flight. Quiet, clean, comfortable, all we needed. I would stay here again. Free shuttle to and from the airport was very helpful."

"Good location, good staff, not so good rooms, the mattess felt really bad and old"