Minibar, in-room safe, desk, blackout curtains

Reviews of Vaya International Hotel

4.5 out of 5
Vaya International Hotel
No.81, Wanjiali Middle Road, Changsha, Hunan

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

2.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

chuxiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from 奕 on 11 Dec,2019
非常感谢您的评价,欢迎您下次光临。

8/10 Good

Tang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 123 on 21 Nov,2019
让每一位宾客满意是我们的目标,期待您能再次光临。

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms smell like smoke even if a non-smoking floor/room. It was, however, a beautiful and clean looking hotel. The hotel charges to use the amenities they offer to potential customers. Be aware. Staff is young and will often laugh and whisper about you, in front of you. It’s very inappropriate, as they assume you do not speak any mandarin. The location was not ideal for us. I would not stay here unless on business in the future.
Stayed 2 nights in Jul 2019
Response from 123 on 2 Sept,2019
非常抱歉没有给您良好的入住体验,关于您反馈的问题,酒店领导层非常重视,热情、高效、专业的服务一直是酒店的服务标准,我们会重点强调员工的服务规范,对您给您带来的不变再次表示歉意,希望您可以再给我们一次服务您的机会,让您享受到完美的服务体验,我们诚挚的欢迎您的再次到来。

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Changsha hotel if you need this atea
We were pleasantly surprised that the Vaya hotel is so welcoming, the staff is so friendly, and the room so comfortable and clean.
Stayed 1 night in Jun 2018
Response from 奕 on 5 Jul,2018
Dear guess,we are very pleased to see your satisfactory comments. We look forward to your next visit. I wish you a happy life.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from 11 on 30 Jun,2019
我们期待您的再次光临。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from 11 on 5 May,2019
让每一位宾客满意是我们的目标,期待您能再次光临。

10/10 Excellent

喻閔

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢不錯,離高鐵長沙南打車也不遠 環境舒適度都蠻好的 服務員的態度也都蠻不錯的
Stayed 3 nights in May 2018
Response from 奕 on 7 Jul,2018
尊敬的贵宾,感谢您选择华雅国际大酒店作为您在长沙的下榻之处,能够得到您满意的评价我们非常高兴,我们会继续努力,期待您的下次光临,祝您生活愉快!