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Canopy by Hilton Charlotte Southpark

4.0 star property

Choose dates to view prices

A short walk from SouthPark Mall, Canopy by Hilton Charlotte Southpark provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a health club and a 24-hour business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$181
includes taxes & fees
7 Jun - 8 Jun

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About this property

Canopy by Hilton Charlotte Southpark

  • Upscale hotel near SouthPark Mall
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Canopy by Hilton Charlotte Southpark. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a health club and a 24-hour business centre.
  • You'll also find perks such as:
    • Cooked-to-order breakfast (surcharge), free bike hire and self-parking (surcharge)
    • Express check-out, express check-in and a lift
    • A front desk safe, a banquet hall and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 150 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • 55-inch LCD TVs with premium channels
    • Wardrobes/cupboards, recycling and heating

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 75.00

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay (maximum of USD 80.44 per stay), plus a deposit of USD 80.44 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 34 kg per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Canopy by Hilton Charlotte Southpark pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 80.44 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of 23 May, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 7 Jun, 2026 start from S$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Charlotte Southpark?

Self-parking is available for USD 15.00 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Canopy by Hilton Charlotte Southpark?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 75.00 (subject to availability).

What time is check-out at Canopy by Hilton Charlotte Southpark?

Checkout is at 11:00 AM. Late checkout is available for USD 75.00 (subject to availability).

Where is Canopy by Hilton Charlotte Southpark located?

Located in SouthPark, this hotel is within 1 mi (2 km) of Sharon Shopping Center and SouthPark Mall. Park Road Park and Phillips Place are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 706 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is situated in a highly desirable area near South Park Mall. The room was meticulously clean, and the bed was very comfortable.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a fantastic location. Super clean robes and I enjoyed my time here
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was phenomenal — both friendly and helpful!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Sharrod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great neighborhood (Southpark). Napolean at the front desk was super friendly and helpful. Canopy is my new favorite hotel brand -- stylish, comfortable and clean. Highly recommend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

sapna

Liked: Cleanliness
Awesome stay, updated modern suite , clean room curtious staff . Restaurant cuisine quality was great! I will be staying here Again!! And location is amazing at South Park
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff were efficient and helpful. The complimentary fruit water in the lobby and cookies are always a nice touch!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rahmann

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff,room was clean and they were very hospitable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean. The staff was polite and helpful. Definitely would use this hotel again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities
Loved the Canopy! It was clean and stylish. The front desk guy Napoleon was knowledgeable and helpful in getting us around the city that weekend. The garage was also a nicely set up. A little tight but better than parking on the street.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a wonderful location. The rooms are spacious, and always so clean and smells so fresh. We always enjoy our stay when we visit this location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Caress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ate off the hotel but everything was clean and nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

LaAdah

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, and close to shops and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility, clean and everyone was friendly. Breakfast was a standout!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I met Napoleon at the front desk. He was pleasant to work with.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, spacious, and clean. The hotel was very modern and in a great location. I would definitely stay here again on future stays in Charlotte.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christin

Liked: Cleanliness, staff & service
It was very convenient to great restaurants and spots to looks around in Southpark. The airport was only about 20 min away, too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service
The lovely people that work downstairs in your bar breakfast stereo fantastic furniture needs a little work done getting tired of your FFE needs work just a wee bit other than that portions were great and qualities there rooms were really good. He always had good stay here.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Service was great. Everything else was ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Minde

Very nice staff at check in and check out Clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities
Amazing and beautiful property. Friendly staff. Great location to restaurants and shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure parking, very clean and great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here multiple times. It’s a good value & location. The $15 parking fee is a bit off putting.
Stayed 1 night in Nov 2025