Chatto Creek Holidays

Lylo was in a great location, near shops and restaurants. We had a group of 15 and the rooms were perfect for our needs.

After staying in multiple properties across the South Island of New Zealand, including multiple hotel stays in Queenstown, this place is most definitely not a 5-star worthy hotel, 3 stars at best. The staff was extremely accommodating, polite, and we were always met with a smile on the face. With that being said, the place is an essentially a refurbished ‘boutique’ apartment (literally, though). The jacuzzi tub (at least in the Master Suite I was in) was lukewarm on arrival, smelled very stagnant, and there were particles floating around (mind you, I messaged the staff my planned ETA and would assume at $800+ USD/nt, at least the jacuzzi would be working…nonetheless). Notified staff, and let them know the fountain function did not work and the jet feature was working at maybe 20% and ONE SIDED only…was told this is “normal” of “all the jacuzzis”…so, don’t let the pictures fool you! It was a good stay, but not worth the money. I’d recommend the QT Hotel (similar price range, or cheaper), or the Rosewood (where true 5-star luxury is DEFINED).

Great hospitality and beautiful place. Highly recommend

Amazing staff super helpful, room is beautiful, complimentary snacks Not too much around but honestly doesn’t matter the hotel is so nice you won’t want to leave

QT Queenstown is positioned on the Esplanade with views across the lake, towards the mountains. It is undergoing modernisation. A short 5 min walk to town, where there are multiple choices for breakfast, lunch or dinner. The staff are incredible and cannot please you enough. They have free wine tasting daily, there is Also a roof bar and restaurant on site. Will definitely stay here again.