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Reviews of Lakeside Lodge And Suites

2.5 out of 5
Lakeside Lodge And Suites
2312 W Woodin Ave, Chelan, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 547 out of 828 reviews" "
Rating 8 - Good. 200 out of 828 reviews" "
Rating 6 - Okay. 57 out of 828 reviews" "
Rating 4 - Poor. 16 out of 828 reviews" "
Rating 2 - Terrible. 8 out of 828 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lakeside Lodge was so close to the water, giving us a beautiful view from our room! Our room looked exactly like it did online when I reserved it. It was so open and comfortable, and we had a great view of the Lake! I plan to stay here again soon.
Stayed 2 nights in Apr 2024
Response from Lakeside Lodge and Suites on 2 May,2024
Thank you for your amazing review!

10/10 Excellent

Roland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge has the grand view of Lake Chelan. Only a short walk to a nice park, dock and beach. The rooms are newly renovated with modern flooring and furnishings. Highly recommended!
Stayed 2 nights in Apr 2024
Response from Lakeside Lodge and Suites on 2 May,2024
Thank you for your amazingly kind review!

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lakeside Lodge and Suites on 30 Apr,2024
Thank you for your kind review!

8/10 Good

Corrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting and clean, bright and spacious rooms. The construction equipment and pile of chairs left in the walkway area took away from the beauty. When we asked for a second blanket for the pull out couch the answer was “no”.
Stayed 1 night in Apr 2024
Response from Lakeside Lodge and Suites on 25 Apr,2024
We're so sorry to hear our staff was less than helpful during your stay. We will be reaching out to remind them extra blankets are available upon request.

10/10 Excellent

Lynne B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient very comfortable
Stayed 2 nights in Apr 2024
Response from Lakeside Lodge and Suites on 22 Apr,2024
Thank you for your great review!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lakeside Lodge and Suites on 18 Apr,2024
Thank you for your kind review!

8/10 Good

Tonya, Wenatchee

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024
Response from Lakeside Lodge and Suites on 15 Apr,2024
We're sorry to hear your stay was less than perfect. Would you be able to elaborate so that we can improve?

2/10 Terrible

Pete

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The front desk lady was rude. I paid for a room with 2 queen size beds. They were not queen size beds. They were full size beds. I have a queen at home. I brought it up to the front desk and informed me I was wrong. Told me “literally that’s a queen size bed”. And also asked me if I was sure I had a queen size bed at home. Um yeah, I’m pretty sure I know what size bed I have in my home! Beautiful views and grounds but terrible customer service and rude staff.
Stayed 1 night in Apr 2024
Response from Lakeside Lodge and Suites on 14 Apr,2024
Hello! We are so sorry that you feel our customer service agent was rude. We do have only Queen and King sized beds on the property. We will speak to the customer service representative about tone when explaining things to the guests.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Apr 2024
Response from Lakeside Lodge and Suites on 12 Apr,2024
Thank you for your review

10/10 Excellent

Silahis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the unit looked good. The reception area didn't smell good, though (smelled sour and stale).
Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 12 Apr,2024
Thank you for your review. We will look into this.

10/10 Excellent

Md Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the lake from our room
Stayed 2 nights in Mar 2024
Response from Lakeside Lodge and Suites on 9 Apr,2024
Thank you for your kind review!

10/10 Excellent

Kirk

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 9 Apr,2024
Thank you for your excellent review!

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Beautiful place
Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 25 Mar,2024
Thank you for your kind words and excellent review.

4/10 Poor

Neeraj

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 22 Mar,2024
We're sorry to hear your stay was less than stellar. Would you be able to provide some feedback so we could improve?

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 9 Apr,2024
Thank you for this great review!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was not working properly and instead of looking into the problem, they just made excuses.
Stayed 1 night in Mar 2024
Response from Lakeside Lodge and Suites on 8 Mar,2024
Thank you for your review! We apologize for the issues with the WIFI. Our staff is trained to offer personal assistance and help in getting connected. We will be looking into this issue further.

10/10 Excellent

kimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The pool and hot tubs were awesome. Rooms are quite nice.
Stayed 2 nights in Mar 2024
Response from Lakeside Lodge and Suites on 4 Mar,2024
Thank you for your stellar review! We look forward to seeing you again.

10/10 Excellent

Hong

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge is next to the lake and has a great view of the water and mountains. The park next to it is quiet and well kept. We will definitely go back there again.
Stayed 2 nights in Feb 2024
Response from Lakeside Lodge and Suites on 4 Mar,2024
Thank you for your amazing review! We look forward to your next visit.

10/10 Excellent

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Good lovation
Stayed 1 night in Feb 2024
Response from Lakeside Lodge and Suites on 26 Feb,2024
Sounds like you had a great stay! We look forward to seeing you next time!

10/10 Excellent

Semsi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , great location
Stayed 2 nights in Feb 2024
Response from Lakeside Lodge and Suites on 20 Feb,2024
It sounds like you had a great stay! Thank you for your kind words.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just what we were looking for in our stay. Helpful staff, very scenic, cleanly, and comfortable. A lot more space is offered in some rooms compared to other hotels / inns.
Stayed 2 nights in Dec 2023
Response from Lakeside Lodge and Suites on 19 Feb,2024
Thank you for your excellent review!

10/10 Excellent

Ray

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly!!! Staff professional kind & friendly. Deluxe Queen room, view of lake beautiful & very clean. Breakfast had variety and excellent quality. Price reasonable. We will be back. Superior to Campbell Resort.
Stayed 1 night in Feb 2024
Response from Lakeside Lodge and Suites on 15 Feb,2024
We are so glad that you and your pups had a great stay! We look forward to seeing you in the future.

6/10 Okay

Ljiljana

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Lakeside Lodge and Suites on 13 Feb,2024
We're so sorry to hear your stay was less than stellar. Could you please give us some details into how we could improve?

10/10 Excellent

Beatriz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lakeside Lodge and Suites on 13 Feb,2024
It looks like you had a great stay! Thank you for your review, and we look forward to seeing you next time!

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with a friend. When we checked in host was very nice and welcoming. Room was clean, bed comfy and entire property so quiet (it was October). Took a peaceful walk around property/lake in the morning to view the beautiful fall foliage and then finished our quick stay with the continental breakfast that had hot food options.
Response from Lakeside Lodge and Suites on 13 Feb,2024
We're so glad you enjoyed your stay! We hope to see you on your next visit.

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was good.
Stayed 1 night in Feb 2024
Response from Lakeside Lodge and Suites on 13 Feb,2024
Thank you for your review!

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Fast, friendly staff... The room was very spacious and the view was amazing! The bed was so comfortable, I really wanted to take the pillows and blankets home wirh me. It was quiet and the pool/hot tub option was just what we needed. Will definitely stay again, thank you...
Stayed 2 nights in Jan 2024
Response from Alyssa on 1 Feb,2024
Thank you for the review, Laurence. We hope to see you again in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alyssa on 1 Feb,2024
Thank you!

10/10 Excellent

Matthew, Benicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful people. Delicious breakfast. Clean large rooms
Stayed 4 nights in Jan 2024
Response from Alyssa on 1 Feb,2024
Thank you for the review, Matthew.

10/10 Excellent

Pinki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for the review!

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, amenities
We had a wonderful little getaway. Very easy breezy and super relaxing. Rooms were spacious and staff wete very nice. Location was perfect, super close to everything but didn't feel crowded or congested. We will be back in the Spring!
Stayed 2 nights in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for the review, Anjuli.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you, Nick.

6/10 Okay

julia, GRANITE FALLS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The patio being across from the lake was fantastic! Beautiful view was the best part. The tub extremely slow to drain. Only one of the bathroom plugs worked. Keurig machine was broken. It did get replaced but it took over an hour and I NEEDED my coffee. The kitchenette woefully under stocked (no pans, pots only and no spatulas/serving utensils..etc). Room was serviced and bed was made but used towels not replaced. The indoor pool has no bathrooms nearby. Where is everyone going pee? I’m sure the children using the pool aren’t going back to their rooms to use the toilet. We stayed during the off-season so didn’t pay premium rates, thank goodness!
Stayed 2 nights in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for the review and feedback, Julia.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great for family!
The staff was very accommodating and friendly! They gave us a room with easy access to the park for our dogs and kids to play. The pool and hot tub areas were wonderful. And the room was spacious and comfortable. Definitely would stay there again!
Stayed 2 nights in Dec 2023
Response from Alyssa on 1 Feb,2024
Hi Katherine, thank you so much for your review. We hope to see you again soon.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very comfortable.
Stayed 1 night in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for your review, Jan!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Its a bit away from Downtown and quiet for winter time
Stayed 3 nights in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for your review and feedback, James.

10/10 Excellent

Inderjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lakeside Lodge and Suites on 13 Feb,2024
Thank you for leaving a great review! We hope to see you on your next visit!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alyssa on 1 Feb,2024
Thank you for the review, Michelle

10/10 Excellent

David, Olympia

Stayed 1 night in Nov 2023
Response from Alyssa on 1 Feb,2024
Thank you for your review, David

10/10 Excellent

Yajiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room has a great view of the lake and the snow mountain! The room is comfortable and the staff are very nice. Will come back again next time when visiting Chelan.
Stayed 1 night in Nov 2023
Response from Alyssa on 1 Dec,2023
We look forward to seeing you again, Yajiao! Thank you for the review

10/10 Excellent

camisha

Stayed 1 night in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you!

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
Our stay was absolutely perfect. From.check in to check out, everyone was so kind, joyful, helpful, and professional. The views were gorgeous, the rooms were comfortable, and the breakfast room was lovely. We cant wait to come back.
Stayed 1 night in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you for your review! We are so happy to hear you enjoyed your stay.

10/10 Excellent

Zehera

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for breakfast.
Stayed 2 nights in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you for your review and feedback.

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Gail who works there was friendly and helpful
Stayed 1 night in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you, Jeffrey!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little kids running around in the room above ours were very noisy. Quiet after 9:30 pm.
Stayed 2 nights in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you for your review and feedback, Dennis.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you for the review!

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay every time we visit the area.....
We always stay here when we come for a fall weekend in Lake Chelan. We love the rooms with the balcony - very spacious and great views. The breakfast is so good! Enough to keep you full for the day. FYI - we discovered the ice cream offerings at the Chevron a mile down the road...Pat's and Mikes'....go!!! Milkshakes are great. Anyway, our dogs love this spot, they play on the beach that is right below the hotel. Short drive into town to walk around and go to the gym. We love this place!
Stayed 2 nights in Oct 2023
Response from Alyssa on 23 Oct,2023
Thank you for your review! We are happy to hear you enjoyed your stay. Hope to see you (and your dogs) again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great location.
Stayed 2 nights in Oct 2023
Response from Alyssa on 31 Oct,2023
Thank you, Gary.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a last minute reservation.. excellent
Stayed 2 nights in Oct 2023
Response from Alyssa on 23 Oct,2023
Thank you for the review, Ruth!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alyssa on 23 Oct,2023
Thanks, Chris!