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The Chelmsford Inn

2.5 star property
Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

Located in the city center, Best Western Plus Chelmsford Inn offers a continental breakfast and houses the popular Moonstones restaurant. Travelers appreciate the cozy fireplace in the lobby, complimentary WiFi, and practical amenities like dry cleaning services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Housekeeping

About the area

Map
187 Chelmsford Street, Chelmsford, MA, 01824-2307

Getting around

  • Lowell Station - 5 min drive
  • Logan International Airport (BOS) - 38 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Tavern in the Square - ‬2 min drive
  • ‪99 Restaurants - ‬2 min drive
  • ‪KJ’s Caffe - ‬9 min walk

About this property

The Chelmsford Inn

Hotel near University of Massachusetts Lowell
Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Best Western Plus Chelmsford Inn. The on-site restaurant, Moonstones, offers brunch, lunch and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, ATM/banking services and a vegetable garden
  • A water dispenser, a vending machine and a lift
  • Guest reviews say great things about the first-rate property condition
Room features
All 114 individually furnished rooms boast comforts such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 37-inch HDTVs with premium channels
  • Private gardens, fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Parking on site (surcharge)
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Moonstones

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,249 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0011070560
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelmsford Inn

Frequently asked questions

Is Best Western Plus Chelmsford Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Chelmsford Inn?

Self-parking is free at this property.

What time is check-in at Best Western Plus Chelmsford Inn?

Check-in start time: 3:00 PM; check-in end time: 4 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Best Western Plus Chelmsford Inn?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Best Western Plus Chelmsford Inn located?

Located in the heart of Chelmsford, this hotel is within 3 miles (5 km) of University of Massachusetts Lowell, Cambodia Town and Lowell Heritage State Park. Concord River and Whistler House Museum of Art are also within 6 miles (10 km).

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Reviews

The Chelmsford Inn Reviews

7.6

Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

6.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 192 out of 592 reviews
Rating 8 - Good. 208 out of 592 reviews
Rating 6 - Okay. 100 out of 592 reviews
Rating 4 - Poor. 45 out of 592 reviews
Rating 2 - Terrible. 47 out of 592 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Noureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, great staff!
Stayed 3 nights in Oct 2022

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to highways while still less than a mile to restaurants downtown.
Stayed 1 night in Jun 2022

8/10 Good

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rates
Stayed 1 night in Jul 2022

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, hospitable and extremely comfortable bed!
Stayed 1 night in Nov 2022

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to the highway. Breakfast being included was great!
Stayed 1 night in Aug 2022

10/10 Excellent

Gary L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times. Convenient to interstate. Room is very nice and clean. Comfortable bed and good amenities. Staff is friendly and helpful. Breakfast is great.
Stayed 1 night in Aug 2022

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Staff were friendly and helpful. The room was very clean and comfortable. The hotel was full but there was no unnecessary noise noticed. Checkout was at noon which all hotels should do!
Stayed 1 night in Jul 2022

8/10 Good

John

Liked: Cleanliness, staff & service
-Location
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Staff & service

Fair stay

Homeless people allowed to stay, we were not aware of this.
Stayed 1 night in Oct 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Stayed 1 night in Nov 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating
Stayed 1 night in Aug 2022

8/10 Good

Jesu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is spacious
Stayed 4 nights in Aug 2022

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Place was a little run down, pool was "being refurbished" and breakfast was really terrible. However it was clean, comfortable and staff were really lovely.
Stayed 1 night in Jul 2022

4/10 Poor

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It seemed that the property was being to house homeless.
Stayed 2 nights in Jul 2022

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed to have one area of hotel for longer term rentals for social assistance. Noise from other rooms was quite loud
Stayed 1 night in Oct 2022

8/10 Good

constance

Liked: Staff & service
Walls are very thin
Stayed 1 night in Oct 2022

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Stayed 2 nights in Oct 2022

2/10 Terrible

Christpher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsavory people hanging about hotel - weird and scary
Stayed 3 nights in Aug 2022

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Stayed 2 nights in Sep 2022

6/10 Okay

Suresh

Liked: Staff & service
Disliked: Room comfort
Overall experience - Average I had booked a king, but was provided a room with 2 queen beds. Friendly and helpful staff. It is an older building. Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Stayed 2 nights in Sep 2022

2/10 Terrible

Sokmakara

Disliked: Amenities, property conditions & facilities
Terrible, there is barely any water pressure with the sink and shower
Stayed 1 night in Sep 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not The Hilton, But a Good Hotel

The first room they assigned us to was musty and damp smelling. I asked for a room change and they accommodated us right away. Front desk associates were pleasant. Had to ask for more towels every day as there were four of us staying and they only gave us two towels. Everyone on site was very friendly and anything we requested we were given immediately. They have a great breakfast selection and everyone serving in the breakfast area was very friendly. Overall, it was a good stay. I wouldn’t rate it 5 stars, but we would stay there again.
Stayed 6 nights in Jul 2022

6/10 Okay

Janibel

Liked: Staff & service
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Stayed 2 nights in Oct 2022